mohali punjab customer service manager Jobs – 120 Open Jobs Today

Branch Operation Head
New Path Immigration —Mohali, Punjab
- ₹30,500 - ₹40,500 a month
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Cell phone reimbursement
Quick apply
3h
Store Manager
Veryberry ventures pvt ltd —Chandigarh, Chandigarh
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Cell phone reimbursement
Quick apply
12d
Process Manager
Furdeco Home Delivery Pvt. Ltd —Mohali, Punjab
- ₹60,000 - ₹1,20,000 a month
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Health insurance
- Paid time off
Quick apply
7d
Customer Service Executive
Veryberry ventures pvt ltd —Zirakpur, Punjab
- ₹5,50,000 - ₹8,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Cell phone reimbursement
Quick apply
14d
Customer Relationship Manager (CRM)
KCB Infra LLP —Panchkula, Haryana
- ₹40,000 - ₹45,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
2h
Retail Showroom Manager
HELIOS Watch store (By Titan) —Mohali, Punjab
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Chat Support Executive
OptimoShell Global Private Limited —Zirakpur, Punjab
- Up to ₹25,000 a month
- Full-time
- Customer service
- Laboratory experience
- English
- Paid time off
Quick apply
2h
Area Manager – Bosch service partner-Automotive-Two-wheeler (Location: Chandigarh)
Bosch Group —Chandigarh, Chandigarh
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Quick apply
13d
Retail Store Manager
Kiwi Kisan Window —Mohali, Punjab
- ₹25,000 - ₹30,000 a month
- Inventory control
- Inventory management
- Customer service
Quick apply
9d
Manager-Response&Resolution Team Member
Vodafone Idea —Mohali, Punjab
- Analysis skills
Relationship Manager
Capital Small Finance Bank Ltd —Kurali, Punjab
- ₹15,000 - ₹65,000 a month
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
2d
Store Manager
Salonmart India Pvt. Ltd —Mohali, Punjab
- ₹30,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- In-person
- Leadership
Quick apply
Customer Care Executive - Freshers can apply
Fitelo —Mohali, Punjab
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Sales
- Customer service
- B.Sc
- Paid time off
- Flexible schedule
Quick apply
3d
Business Development Manager
Soft Radix Technologies —Mohali, Punjab
- ₹50,000 - ₹60,000 a month
- Full-time
- Salesforce
- Business development
- Analysis skills
Quick apply
2d
STORE MANAGER-Caratlane Manimajra
SHREE RADHEY GOVINDA JWELLERS PRIVATE LIMITED —Manimajra, Chandigarh, Chandigarh
- ₹40,000 - ₹45,000 a month
- Sales
- Customer service
- Bachelor's degree
- Paid sick time
Quick apply
Sales Development Representative Intern
App Knit —Chandigarh, Chandigarh
- ₹17,500 - ₹45,000 a month
- Full-time
- Sales
- English
- Business development
- Paid time off
- Work from home
Quick apply
4d
Sales Manager
WINDOW WORLD —Mohali, Punjab
- Up to ₹15,00,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Health insurance
- Life insurance
Quick apply
3h
Floor Manager
STJ Group —Manimajra, Chandigarh, Chandigarh
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Sales
- Supervising experience
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
Hiring Sr. Sales / Area Sales Manager for _ Mohali location
Mettler Toledo —Mohali, Punjab
- Master's degree
- Bachelor's degree
- Data entry
Area Sales Manager - CEQ - Sales - Chandigarh - Sector 8C- MM
TATA Capital —Chandigarh, Chandigarh
- Full-time
- Master's degree
- Bachelor's degree
- Leadership

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Branch Operation Head

New Path Immigration
Mohali, Punjab

Quick apply

Job details

Full-time
₹30,500 - ₹40,500 a month
3 hours ago

Benefits

Provident Fund
Leave encashment
Cell phone reimbursement

Qualifications

Operations management
Visa filing
Microsoft Office
Analysis skills
Quality assurance
Bachelor's degree
Leadership
Communication skills

Full job description

Operations Head / Operations Manager – Immigration Consultancy

Job Title: Operations Head / Operations Manager
Location: Mohali, Punjab
Employment Type: Full-Time
Industry: Immigration & Visa Consultancy

Job Overview

We are seeking a highly organized, results-driven, and experienced Operations Head / Operations Manager to lead and oversee the day-to-day operations of our immigration consultancy. The ideal candidate will be responsible for ensuring operational excellence, team productivity, process compliance, client satisfaction, and overall business efficiency.

This role requires a strategic thinker with strong leadership abilities who can manage multiple departments, streamline workflows, monitor performance metrics, and contribute to the organization's growth objectives.

_______________________________________________________________________________________________

Key Responsibilities

Operational Management:

Oversee the daily operations of the immigration consultancy and ensure smooth business functioning.

Develop, implement, and optimize operational processes, policies, and SOPs.

Monitor workflow efficiency and ensure timely processing of immigration applications and client services.

Identify operational bottlenecks and implement corrective measures.

Team Leadership & Management:

Lead, supervise, and mentor counselors, case processing teams, sales executives, documentation officers, and administrative staff.

Set departmental KPI's and performance targets.

Conduct regular performance reviews and provide coaching and development opportunities.

Foster a culture of accountability, professionalism, and continuous improvement.

Compliance & Quality Assurance:

Ensure compliance with company policies, legal regulations, and immigration industry standards.

Monitor documentation accuracy and application quality.

Implement quality control mechanisms to minimize errors and improve success rates.

Client Relationship Management:

Ensure exceptional client service and timely resolution of escalated concerns.

Monitor client satisfaction levels and implement strategies for service enhancement.

Coordinate with clients, overseas partners, educational institutions, and relevant stakeholders when required.

Business Development Support:

Collaborate with senior management to achieve business growth objectives.

Analyze operational data and generate reports to support strategic decision-making.

Assist in planning and executing expansion strategies, new service launches, and operational initiatives.

Administrative Oversight:

Monitor operations thoroughly and resource utilization.

Ensure efficient allocation of manpower and company resources.

Coordinate with HR, accounts, and management for smooth organizational functioning.

_______________________________________________________________________________________________

Requirements

Education -

Bachelor's Degree required.

+2 will work if candidate has prior experience.

Experience -

Minimum 2 years of experience in operations management.

At least 2 years of leadership experience in Immigration Consultancy, Education Consultancy, Visa Services, Overseas Education, or a related service industry.

Proven track record of managing teams and improving operational performance.

Skills & Competencies -

Strong leadership and people-management skills.

Excellent communication and interpersonal abilities.

Exceptional organizational and problem-solving capabilities.

Ability to manage multiple departments and priorities simultaneously.

Strong analytical and reporting skills.

Proficiency in CRM systems, Microsoft Office Suite, and operational reporting tools.

Sound understanding of immigration and visa processing workflows is highly preferred.

_______________________________________________________________________________________________

What We Offer

Competitive salary package based on experience and performance.

Performance-based incentives and growth opportunities.

Leadership role with significant decision-making authority.

Professional development and career advancement opportunities.

Dynamic and collaborative work environment.

Opportunity to contribute to the growth of a rapidly expanding immigration consultancy.

_______________________________________________________________________________________________

Preferred Candidate Profile

Highly motivated and target-oriented professional.

Strong decision-making and leadership capabilities.

Ability to thrive in a fast-paced environment.

High level of integrity, professionalism, and accountability.

Customer-centric mindset with a focus on operational excellence.

_______________________________________________________________________________________________

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their relevant experience in operations management and the immigration industry.

Application Email: [email protected]

Subject Line: Application for Operations Head / Operations Manager Position

Only shortlisted candidates will be contacted for further evaluation and interviews.

_______________________________________________________________________________________________

Join us and play a pivotal role in driving operational excellence and shaping the future growth of our immigration consultancy.

Pay: ₹30,500.00 - ₹40,500.00 per month

Benefits:

Cell phone reimbursement
Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in mohali punjab

Branch Operation Head

Store Manager

Process Manager

Customer Service Executive

Customer Relationship Manager (CRM)

Retail Showroom Manager

Chat Support Executive

Area Manager – Bosch service partner-Automotive-Two-wheeler (Location: Chandigarh)

Retail Store Manager

Manager-Response&Resolution Team Member

Relationship Manager

Store Manager

Customer Care Executive - Freshers can apply

Business Development Manager

STORE MANAGER-Caratlane Manimajra

Sales Development Representative Intern

Sales Manager

Floor Manager

Hiring Sr. Sales / Area Sales Manager for _ Mohali location

Area Sales Manager - CEQ - Sales - Chandigarh - Sector 8C- MM

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