Gariahat Road Kolkata West Bengal Data analyst Jobs – 57 Open Jobs Today

Quality Analyst – Outbound Collections – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Business Analyst
VComply Technologies —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance
- Paid time off
BI Tableau Senior Developer
Ideation Technology Solutions —Kolkata, West Bengal
- Data analysis skills
- Databases
- SQL
Quality Analyst (QA)
Sundew —Kolkata, West Bengal
- Full-time
- Computer Science
- SQL
- Bachelor's degree
Quantitative Research Associate
Teesta —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Doctoral degree
- Computer Science
- Health insurance
Quick apply
Sr Business Systems Analyst
Hach —Kolkata, West Bengal
- Full-time
- Oracle
- Computer Science
- Java
Senior Business Analyst
Unified Infotech —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SAP Analyst / SAP Business Process Expert (Internal)
GEM DRYTECH SYSTEMS LLP —Kolkata, West Bengal
- ₹2,16,000 - ₹2,64,000 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Health insurance
Quick apply
Senior Quantitative Finance Analyst (Financial Engineer)
Zivanta Analytics —Kolkata, West Bengal
- Hybrid work
- Doctoral degree
- Master's degree
- SQL
Quantitative Research - Internship
Teesta —Kolkata, West Bengal
- Full-time
- Doctoral degree
- C++
- Linux
Quick apply
Team Lead - Business Intelligence
Canam —Unknown, West Bengal
- Full-time
- Management
- Computer Science
- English
Quick apply
Senior Quantitative Analyst
Cloudcraftz Solutions —Kolkata, West Bengal
- Full-time
- C++
- Bachelor's degree
- Machine learning

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Data Scientist
CodeClouds —Kolkata, West Bengal
You will design, deploy, and monitor high-impact AI/ML systems that drive enterprise strategy, operational efficiency, and business innovation.
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fluttr —Kolkata, West Bengal
We are seeking an experienced Senior AI/ML Engineer to design, develop, and deploy machine learning and artificial intelligence solutions.
₹12,87,601.08 - ₹15,91,170.07 a year
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Quality Analyst – Outbound Collections – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Microsoft Office
Quality assurance
Bachelor's degree
Communication skills

Full job description

Are you seeking QA roles or quality analyst jobs in BPO collection process? Join us! Drive better collections outcomes and coach teams to higher standards in a people-first QA role. This quality assurance position blends hands-on coaching, data analysis, and process ownership. It is an ideal opportunity for someone who wants an operational role with clear impact and growth. The contact center or BPM QA job is for professionals looking for call center jobs in quality assurance in Kolkata and for global QA teams hiring in Kolkata, West Bengal.

Job Description:

About the Role

You will monitor outbound collections transactions, identify quality gaps, deliver targeted coaching, and lead process improvements to raise accuracy, compliance, and recovery performance as a QA in Fusion CX Kolkata.

Key Responsibilities

Monitor transactions as per process guidelines.
Provide event-based and frequency-based feedback to agents.
Participate in team huddles and present concise, quality performance briefs.
Prepare, update, and implement quality assurance policies and SOPs.
Perform routine quality inspections and audits.
Conduct root-cause analysis and recommend corrective and preventive actions.
Drive and enforce process compliance across the workflow.
Produce timely quality reports and share insights with stakeholders.
Coach, mentor, and support agent development to improve KPIs and service quality.

Job Requirements:

Education: Bachelor’s degree (any discipline).
Experience: Minimum 2 years as a Quality Analyst.
Collections experience: Minimum 2 years in international collections within a BPO environment (mandatory).
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Close attention to detail and strong documentation skills.
Strong understanding of quality frameworks and compliance requirements.
Ability to work onsite (WFO) in Kolkata.
Demonstrated coaching, consulting, mentoring, and stakeholder communication skills.

Why Join Fusion CX?

Join a QA team that prioritizes coaching, measurable improvements, and career growth.

Work in a people-focused environment where coaching and career development are built into the role.
Influence outcomes through data-driven insights and continuous improvement projects.
Collaborate closely with operations and cross-functional teams to solve root causes and enhance performance.

If you’re seeking call center QA jobs in Kolkata or exploring BPO Collection hiring in Kolkata, West Bengal, apply now and help raise the standard for collections quality and customer service in a global CX company.

Apply Now

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data analyst jobs in gariahat road kolkata west bengal

Quality Analyst – Outbound Collections – Kolkata, India

Business Analyst

BI Tableau Senior Developer

Quality Analyst (QA)

Quantitative Research Associate

Sr Business Systems Analyst

Senior Business Analyst

SAP Analyst / SAP Business Process Expert (Internal)

Senior Quantitative Finance Analyst (Financial Engineer)

Quantitative Research - Internship

Team Lead - Business Intelligence

Senior Quantitative Analyst

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