greater noida uttar pradesh customer service representative Jobs – 75 Open Jobs Today

Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
11d
Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Customer Support Associate
Eonbt Pvt Ltd —Noida, Uttar Pradesh
- ₹10,368.29 - ₹30,000.00 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
Customer Success Associate (Third Party Payroll)
Nasscom —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Outlook
- English
Inbound Customer Service Advisor
Walkout consultant —Noida, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Urgently hiring
- English
- 12th Pass
- Bachelor's degree
- Health insurance
Quick apply
Customer Care Representative Freshers
WWW.EMORO.IN —Noida, Uttar Pradesh
- ₹12,000 - ₹22,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Cell phone reimbursement
Quick apply
9d
Customer Support Specialist
Acads360 India Private Limited —Ghaziabad, Uttar Pradesh
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- Computer Science
- English
- Analysis skills
Quick apply
Customer Support Associate
OneCX Techservices —Noida, Uttar Pradesh
- ₹16,000 - ₹22,000 a month
- Full-time
- Walk-in
- Customer service
- English
- 12th Pass
Quick apply
9d
Customer Support Agent
ACS Tech Consulting —Noida, Uttar Pradesh
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
11d
Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
11d
Business Associate (Customer Experience)
Mquest Business Solution —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Customer Support Associate
CSG Technosol Pvt. Ltd. —Noida Sector 62, Noida, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
2d
Customer Service Representative
BIG OH TECH —Noida, Uttar Pradesh
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Process Associate - Process Associate - Customer Care
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Customer Support Representative
ASV Consulting Services Private Limited —Gautam Budh Nagar, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply
Call Center Agent
Max BPO —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
Senior Process Associate, Analytics, MDM (Customer Master)
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- Computer Science
- English
Quick apply
Customer Services Module Lead-Service Support
SBS —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply

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Specialist - Customer Care - Voice 4A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
11 days ago

Qualifications

Customer service
Call center
English
Quality assurance
Bachelor's degree
Business Administration
Fraud prevention and detection
BA
Information Technology

Full job description

Specialist - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Monitor calls andf give coaching and feedback to drive strong CSAT. Manage day-to-day operations of the call center, ensuring consistent delivery of high-quality customer service. Monitor performance metrics and operational indicators to identify improvement opportunities and drive efficiency. Develop and implement strategies to enhance productivity and service standards across the team. Train and mentor call center staff to strengthen service delivery and customer engagement capabilities. Conduct regular quality assurance assessments to maintain compliance with service expectations. Collaborate with cross-functional teams to ensure smooth communication and operational alignment. Prepare and present performance reports and trend analysis to support data-driven decision-making. Support implementation of call center technologies and tools to improve customer experience and operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Customer Experience Certification (COPC) - COPC Inc.COPC Inc.

Required Skills

Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Satisfaction, Customer Satisfaction Analysis, Customer Satisfaction Management, Customer Satisfaction Measurement, Customer Satisfaction Research, Customer Satisfaction Surveys, Customer Service, Data Analytics, Fraud Detection, Fraud Disputes

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer service representative jobs in greater noida uttar pradesh

Specialist - Customer Care - Voice 4A

Associate - Customer Care - Voice 5A

Customer Support Associate

Customer Success Associate (Third Party Payroll)

Inbound Customer Service Advisor

Customer Care Representative Freshers

Customer Support Specialist

Customer Support Associate

Customer Support Agent

Sr. Associate - Customer Care - Voice 5B

Sr. Associate - Customer Care - Non - Voice 5B

Business Associate (Customer Experience)

Customer Support Associate

Customer Service Representative

Process Associate - Process Associate - Customer Care

Process Associate- Customer Care

Customer Support Representative

Call Center Agent

Senior Process Associate, Analytics, MDM (Customer Master)

Customer Services Module Lead-Service Support

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