bengaluru karnataka remote desktop support Jobs – 128 Open Jobs Today

Support Technician
Five9 —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
2d
IT Global Support Services Analyst
Jacobs —Bengaluru, Karnataka
- Windows
- Microsoft Office
- Administrative experience
4d
Remote Engineer
NTT DATA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Technical Support & Live Streaming Executive
24 Frames Digital —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Travel
- Computer networking
- Cell phone reimbursement
- Work from home
Quick apply
System Admin
Emertxe —Bengaluru, Karnataka
- Engineering
- Windows
- Linux
IT Support Associate II, OpsTech IT -Service Desk
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- 12th Pass
IT Support Engineer
Glentec Engineering —Bangalore City, Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Service Desk Intern
66degrees —Bengaluru, Karnataka
- Rotational shift
- Computer Science
- Software troubleshooting
- Customer service
IT Support Engineer
TRIGAJA —Bengaluru, Karnataka
- From ₹3,50,000 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
7d
Technology Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
1d
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Windows
11d
Desktop Support Engineer
Accord Software & Systems —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
Consultant – IT Support
CSTEP —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
Desktop Support Engineer
Zycus —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Support Specialist IV
Lytx —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
Windows
Capgemini —Bengaluru, Karnataka
- Windows
- Scripting
- Communication skills
IT Support Engineer - 5 years
Cerulean Information Technology Private Limited —Koramangala, Bengaluru, Karnataka
- Email
- Hybrid work
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
6d
IT Technical Support Specialist
OURS GLOBAL —Bengaluru, Karnataka
- Email
- Walk-in
- Spanish
- Software troubleshooting
- Customer service
End User Support
NEC Software Solutions (India) —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
10d
System Administrator
M/s. Prerana Motors Pvt Ltd —Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- B.Sc
- Windows
- Health insurance
- Cell phone reimbursement
Quick apply

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Support Technician

Five9 -
Bengaluru, Karnataka

Apply Now

Job details

2 days ago

Qualifications

Software troubleshooting
Customer service
iOS
Windows
Microsoft Office
ITIL
IT support
MacOS
Desktop administration
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Support Technician

About Five9

Five9 is a leader in cloud-based contact center solutions and one of the Bay Area's fastest-growing companies. Headquartered in San Ramon, CA, we continue to expand globally and offer a high-energy environment with significant opportunities for personal and professional growth. Our competitive compensation package includes a base salary, monthly commissions/bonus, RSUs, and a full benefits package.

Position Overview

The Support Technician plays a critical role in ensuring smooth IT operations across Five9's offices and remote workforce. This position provides End-user IT support for the India office and remote users across North America, APAC, and EMEA, while also participating in global IT projects. You will interface with end-users across all business units and assist IT teams in troubleshooting issues related to systems, applications, and connectivity.

Key Responsibilities

Serve as the first point of contact for IT support requests via Service Desk calls, tickets, and walk-ups, following documented processes and escalation procedures.
Provide IT troubleshooting for hardware, software, peripherals, and enterprise applications across global offices and remote users.
Manage ticketing systems, ensuring timely resolution and proper escalation of issues.
Perform password resets, account provisioning, and remote assistance for end-users.
Administer and support enterprise-level solutions for managing computing devices within the Five9 global environment.
Troubleshoot, research, diagnose, and document technical issues involving client systems, VPN, and network connectivity.
Support and maintain laptops, desktops, mobile devices (iOS/Android), printers, and A/V systems for onsite and remote employees.
Assist with IT purchasing hardware and software as needed.
Participate in developing and implementing standard operating procedures and customer service guidelines for IT support.
Collaborate on global IT projects and initiatives with colleagues across Five9 sites.
Provide occasional off-hours support, including evenings and weekends.
Perform other related duties as assigned.

Qualifications

Experience: 2+ years in IT support, helpdesk, or customer service roles; enterprise-level experience preferred.
Hands-on experience with Windows/Mac OS, Microsoft Office, remote support tools, and ticketing systems.
Familiarity with Active Directory for user, group, and policy administration.
Understanding of network concepts (wired/wireless) and protocols.
Strong problem-solving skills with the ability to follow documented processes and adapt solutions.
Excellent written and verbal communication skills for interacting with technical and non-technical users.
Ability to work independently or in a team on moderately complex assignments.
Formal training or certifications (e.g., CompTIA A+, Network+, ITIL) are a plus.
Experience with device management tools, JAMF, SaaS applications, and mobile device support is a plus.
Microsoft certifications are a plus.

What We're Looking For

Early-career professionals with practical job knowledge and a willingness to learn.
Individuals can handle routine tickets independently and escalate complex issues promptly.
Team players who thrive in a fast-paced environment and demonstrate ownership of tasks.
Ability to learn quickly, adapt to change, and maintain attention to detail.
Creativity and resourcefulness in problem-solving.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Apply Now

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remote desktop support jobs in bengaluru karnataka

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