gurgaon haryana desktop support technician Jobs – 84 Open Jobs Today

Technical Support Engineer
ArmorCode Inc. —Gurugram, Haryana
- Remote
- Computer Science
- Java
- SQL
- Health insurance
- Flexible schedule
10d
IT Hardware & Software Support Engineer
SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED —Gurugram, Haryana
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Technical Support Executive - International Voice Process
Demographic Services —Gurugram, Haryana
- ₹35,000 - ₹40,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
IT Support & Network Engineer
ZOSPACE —Sainik Farm, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Computer networking
Quick apply
Technical Support Executive || Customer Support Executive
NEWFANGLED CONCEPT PRIVATE LIMITED —Gurugram, Haryana
- ₹32,030.62 - ₹39,315.76 a month
- Urgently hiring
- English
- Microsoft Office
- 12th Pass
- Health insurance
- Life insurance
Quick apply
Group Lead -FSTD Technical Support Operations
Airbus India Training Centre Private Limited —Gurugram, Haryana
- Email
- Management
- Communication skills
Technical Support Representative
PSY - Global IT Solutions —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
IT Support Executive (Application Support)
Core Competency Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Azure
- Software troubleshooting
Technical Support Engineer - WFH
ADSPARKX MEDIA —Gurugram, Haryana
- Night shift
- Remote
- Software troubleshooting
- SQL
- Analysis skills
Quick apply
13d
Technical Support
Yoctel Solution —South East District, Delhi
HR Help Desk Representative II
TGBPL TP India - DBU —Gurugram, Haryana
- Remote
- Bachelor's degree
- Paid time off
- Work from home
Assistant Manager - Technical Support
Trane Technologies —Gurugram, Haryana
- Full-time
- AutoCAD
- Project management
- Electrical experience
- Work from home
Technical Support Engineer
C-Zentrix —Gurugram, Haryana
- Software troubleshooting
- Engineering
- Master's degree
Laptop Technician
Lappy Maker Infosolutions Pvt. Ltd. —Nehru Place, Delhi, Delhi
- ₹10,000 - ₹18,000 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
13d
IT Home Agent Support Specialist
TGBPL TP India - GBS —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Technical Support Executive
Stellar Data Recovery —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Computer skills
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Technical Support Specialist, Level 1 (Japanese speaking)
SOTI Inc. —Gurugram, Haryana
- Full-time
- Computer science
- Customer service
- English
TECHNICAL SUPPORT ENGINEER
OneStop Global —Gurugram, Haryana
- CRM software
- Sales
- Communication skills
System Administrator
KlearNow.ai —Gurugram, Haryana
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply

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Technical Support Engineer

ArmorCode Inc.
Gurugram, Haryana

Apply Now

Job details

10 days ago

Benefits

Health insurance
Flexible schedule

Qualifications

BCS
Computer Science
UNIX
Technical support
Java
SQL
Bachelor's degree
REST
Scripting
APIs
Customer support
AI
Log analysis
Python

Full job description

ArmorCode is on a mission to supercharge security teams with a new independent governance approach to reduce risk and burn down critical security technical debt. With its AI-powered ASPM Platform, driven by over 15 billion findings from over 260 ecosystem integrations, ArmorCode delivers a single, unbiased view of your risk across applications, infrastructure, containers, and cloud. ArmorCode unifies and normalizes findings, correlates them with business context and threat intel through adaptive risk scoring, and orchestrates security workflows to empower users to easily remediate issues. ArmorCode delivers unified visibility, AI-enhanced prioritization, remediation and scalable automation for customers so they can realize a complete understanding of risk, respond at scale, and collaborate more effectively.

Enterprises of all sizes, including dozens of Fortune 1000 companies, scale their security effectiveness by more than 10x and maximize their ROI on existing security investments with ArmorCode through managing Application Security Posture, Risk-Based Vulnerability Management, Software Supply Chain Security, DevSecOps, and Risk & Compliance.‍

ArmorCoders believe in 5 core values: Hungry. Humble. Hardworking. Honest. Human. Our organization is powered by exceptional professionals who bring fresh ideas and passion to their roles, believing that nothing is beyond reach when our "5H" principles are applied. In their work and professional relationships, ArmorCoders commit to excellence and experiences that leave an impression.

Job Description

Work closely with the engineering team to address technical and product-related queries from both customers and L1/L2 teams.
Replicate issues in test environments to diagnose and resolve.
Utilize SQL skills to extract data relevant to customer queries or issues.
Use REST APIs to diagnose and resolve integration or data flow challenges.
Have a good understanding of cloud concepts and provide support related to cloud-hosted applications.
Demonstrate interest in emerging AI technologies and the ability to evaluate, adopt, and support AI-driven solutions in a cybersecurity and SaaS environment.
Analyse logs to diagnose and troubleshoot issues, ensuring prompt resolution for customers.
Utilize proficiency in at least one programming or scripting language (e.g., Java, Python, Unix) to solve bugs.
Collaborate with cross-functional teams to escalate complex issues, ensuring prompt and accurate resolution for customers.
Leverage knowledge and experience with security tools like Software Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), etc., to provide guidance and support on usage of ArmorCode platform for their AppSec program.
Participate in triage calls and conduct root cause analysis to address underlying issues.
Document customer interactions, inquiries, and resolutions accurately and comprehensively in the customer support system.
Continuously update product knowledge to stay informed about new features, enhancements, and updates.
Contribute to the improvement of support processes and systems, Documentation, KB articles, identifying areas for enhancement and suggesting solutions to optimize customer support operations.
Handle challenging situations with resilience, remaining calm and professional while working in a fast-paced and dynamic environment.
Demonstrate a customer-centric mindset, empathizing with customers and striving to provide exceptional service at all times.

Qualifications

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 6-8 years of experience in a technical support role, preferably in a technical environment.

Skills

Experience with Web/Cloud hosted applications.

Familiarity with REST APIs and cloud concepts.

Proficiency in at least one programming or scripting language (e.g., Java, Python, Unix)

Experience with security tools such as Software Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST).

Demonstrated ability in log analysis.

Excellent analytical and problem-solving skills.

Why you will love it :

Career Growth Opportunities: We believe in promoting from within and provide career progression paths, enabling our employees to advance in their careers
Work-Life Balance: We understand the importance of a healthy work-life balance, offering flexible hours and remote work options to promote a sustainable lifestyle
Collaborative Environment: Our company fosters a collaborative and inclusive workplace culture, where employees can collaborate and learn from each other's experiences
Employee Recognition: We value and recognize the contributions of our team members through awards, employee of the month programs, and other forms of acknowledgment.
Competitive Compensation: We offer competitive salaries and performance-based bonuses, recognizing and rewarding the hard work and dedication of our team
Comprehensive Benefits: Our benefits package includes health insurance for employees and dependents, to support the overall well-being of our employees. We encourage learning and skilling, and aid our employees to continuously upskill themselves.
Diversity and Inclusion: We are committed to diversity and inclusion, striving to create an environment where all employees feel valued, respected, and empowered

Join ArmorCode and lead the charge in reducing signal fatigue, prioritizing risk and streamlining key cybersecurity workflows. Apply today to be part of a close-knit team, dedicated to democratizing software security and helping build the safest software possible.

Equal Opportunity

ArmorCode is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected category. All qualified individuals are encouraged to apply and will receive consideration for employment regardless of their background or characteristics. We are committed to fostering a diverse and inclusive workplace where everyone is treated with respect and dignity.

Apply Now

Refine Your Search

desktop support technician jobs in gurgaon haryana

Technical Support Engineer

IT Hardware & Software Support Engineer

Technical Support Executive - International Voice Process

IT Support & Network Engineer

Technical Support Executive || Customer Support Executive

Group Lead -FSTD Technical Support Operations

Technical Support Representative

IT Support Executive (Application Support)

Technical Support Engineer - WFH

Technical Support

HR Help Desk Representative II

Assistant Manager - Technical Support

Technical Support Engineer

Laptop Technician

IT Home Agent Support Specialist

Technical Support Executive

Technical Support

Technical Support Specialist, Level 1 (Japanese speaking)

TECHNICAL SUPPORT ENGINEER

System Administrator

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