Johnson controls Jobs

Technical Support Engineer 4
Johnson Controls —Pune, Maharashtra
- Full-time
- Engineering
- Bachelor's degree
10h
Presales ELV Engineer
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
- Paid sick time
Integration Ops Analyst
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
6d
Multi-Domain Project Manager 1
Johnson Controls —Chennai, Tamil Nadu
- Full-time
- Project management
- Electrical experience
- Bachelor's degree
7d
Project Engineer
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Diploma
9d
Product Owner
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
Production Engineer
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
17h
ELV Design/Presales Engineer
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
- Paid sick time
5d
Lead Application Engineer I
Johnson Controls —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Paid sick time
Senior Project Manager
Johnson Controls —Ahmedabad, Gujarat
- Full-time
- Health insurance
- Paid sick time
Junior Integration Developer
Johnson Controls —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- JavaScript
17h
Software Engineer - Data Scientist
Johnson Controls —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
5d
Sales Support Executive
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Lead Application Engineer
Johnson Controls —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Communication skills
- Paid sick time
Application Engineer III
Johnson Controls —Pune, Maharashtra
- Full-time
- Programmable logic controllers
- Bachelor's degree
- HVAC
- Paid sick time
Senior Service Engineer
Johnson Controls —Andhra Pradesh
- Full-time
- Software troubleshooting
- Project management
2d
Workday Solutions Integration Developer
Johnson Controls —Pune, Maharashtra
- Full-time
- Human resources
- Recruiting
- APIs
HVAC Equipment Service Technician 3
Johnson Controls —Andhra Pradesh
- Full-time
- HVAC
Commercial Executive
Johnson Controls —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- Communication skills
Asst . Manager - Service
Johnson Controls —Bengaluru, Karnataka
- Full-time
- HVAC
7d

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Technical Support Engineer 4

Johnson Controls -
Pune, Maharashtra

Apply Now

Job details

Full-time
10 hours ago

Qualifications

Engineering
Technical support
Bachelor's degree
Customer support
Information Technology

Full job description

Who we are?

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all

Career: The Power Behind Your Mission

OpenBlue: This is How a Space Comes Alive

What will you do?

Lead and manage advanced technical support operations, ensuring high service quality and customer satisfaction.
Define and execute the strategic roadmap for support functions in alignment with business and product goals.
Own and drive resolution of critical and complex customer escalations.
Collaborate with Product, Engineering, and Customer Success teams to resolve systemic issues and improve product quality.
Represent the support organization in product development lifecycle discussions, advocating for customer needs and supportability.
Identify opportunities for process improvements and implement innovative solutions to enhance support efficiency.
Develop and maintain support tools, knowledge bases, and troubleshooting frameworks.
Analyze support trends and metrics to drive continuous improvement and proactive issue resolution.
Mentor and guide junior engineers; contribute to training and skill development programs.
Ensure adherence to service level agreements (SLAs) and operational excellence standards.

What we look for?

Bachelor’s degree in Engineering, Information Technology, or a related field (or equivalent combination of education and experience).
Minimum 6 years of experience in technical support, customer support engineering, or related domains.
Strong experience in handling complex technical environments and enterprise-level customer issues.
Proven ability to lead escalations and work cross-functionally with engineering and product teams.
Familiarity with support tools, ticketing systems, and monitoring platforms.

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

Apply Now

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Technical Support Engineer 4

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