Baner Pune Maharashtra Desktop support technician Jobs – 117 Open Jobs Today

Technical Support Advisory
Microsoft —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Microsoft Office
3h
Senior Technician, IT
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Technical Support Engineer
Kennovation Software Services —Baner, Pune, Maharashtra
- Computer Science
- ICU experience
- Bachelor's degree
IT Desktop Support
Squareline Solution —Pune, Maharashtra
- Full-time
Sr. Technical Support Engineer | Automation
SemicolonTech Solutions. —Bhosari, Pune, Maharashtra
- ₹4,61,721.69 - ₹12,00,000.00 a year
- Full-time
- Programmable logic controllers
- Bachelor's degree
- Travel
Quick apply
7d
Technical Customer Support II
Zebra Technologies —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Technical Support Engineer- Netsuite (L1)
Blueflame Labs —Pune, Maharashtra
- Azure
- Computer Science
- Inventory management
Quick apply
System Administrator
Gluck International —Pune, Maharashtra
- Windows
- Assembly
- Bachelor's degree
Tech Support for technical videos
Starmatic Technologies Private Limited —Pune, Maharashtra
- ₹12,000 a month
- Full-time
- English
- Microsoft Office
- In-person
- Paid time off
- Paid sick time
Quick apply
2d
Sr Technical Lead (Support & Operations)
HCLTech —Pune, Maharashtra
- Java
- JavaScript
- Scripting
2d
Technical Support Engineer
ETP Group —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Windows
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
Technical Support Executive
Syscraft Technologies —Pune, Maharashtra
- SQL
- Bachelor's degree
- Linux
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Director, Technical Support
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree
Technical Customer Support II-1
Zebra Technologies —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Mgr IT Support
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Computer Science
- Customer service
- Windows
Technical Support Manager
ProMobi Technologies —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Senior Group Technical Architect Teamcenter Support, TC Admin
HCLTech —Pune, Maharashtra
- Software troubleshooting
- CAD
- Communication skills
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply

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Technical Support Advisory

Microsoft -
Pune, Maharashtra

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Job details

Full-time
3 hours ago

Qualifications

CSS
Software troubleshooting
English
Technical support
Microsoft Office
Bachelor's degree
Customer support
Information Technology

Full job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

The Support Technical Advisor serves as a senior technical leader and escalation resource within the support organization, providing advanced troubleshooting expertise for complex customer issues. The role drives technical excellence through case mentoring, knowledge sharing, readiness initiatives, and collaboration with engineering teams to improve customer outcomes. The advisor helps accelerate issue resolution, strengthen team capability, and improve supportability through process improvements, automation opportunities, and deep subject matter expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Team Readiness & Development: You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs.
Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues.
Managing Collaborative Activities: Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business).
Supportability Activities: You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection.
Process Improvement: Collaborate with stakeholder teams to provide product and process improvement feedback.

Qualifications

Required Qualifications:
Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience
OR 4+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience OR equivalent experience
OR equivalent experience
3+ years of prior product, customer support and/or technical support experience, Experience in Defender for Office 365 required.

Language Qualification
English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

desktop support technician jobs in baner pune maharashtra

Technical Support Advisory

Senior Technician, IT

Technical Support Engineer

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Sr. Technical Support Engineer | Automation

Technical Customer Support II

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Sr Technical Lead (Support & Operations)

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Technical Support Executive

IT Support Associate

Director, Technical Support

Technical Customer Support II-1

Mgr IT Support

Technical Support Manager

Senior Group Technical Architect Teamcenter Support, TC Admin

Technical Support Executive

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