Ghaziabad Uttar Pradesh Team leader Jobs – 150 Open Jobs Today

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)
Assistara Global Services Pvt. Ltd. —Greater Noida, Uttar Pradesh
- ₹95,000 - ₹1,25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Paid time off
Quick apply
3h
HRSC Team Lead
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Microsoft Excel
- Customer service
- Analysis skills
1h
TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹75,000 - ₹1,10,000 a month
- Full-time
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Quick apply
3h
Team Leader - Inside Sales
SUPER E FACTORY DEPOT —Noida, Uttar Pradesh
- Sales
- Leadership
- Communication skills
Quick apply
Team Leader - Sales
Riveredge Realtors Pvt. Ltd. —Jasola, Delhi, Delhi
- ₹25,000 - ₹80,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
Team Leader
Moneytree Realty Services —Noida, Uttar Pradesh
- ₹3,00,000 - ₹10,00,000 a year
- Presentation skills
- Communication skills
Sales Team Leader
CreditSea —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
1d
Travel Sales Team Lead (US)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Business development
- Bachelor's degree
- Team management
Quick apply
10d
Team Leader - Ground and Water
WSP —Noida, Uttar Pradesh
- Master's degree
- Administrative experience
- Project management
8d
Sales Team Leader
Policy Karo Pvt. Ltd —Laxmi Nagar, Delhi, Delhi
- ₹18,000 - ₹21,000 a month
- Full-time
- English
- Data entry
- In-person
Quick apply
Team Leader- Operations|International|16092025
TGBPL TP India - IBU —Noida, Uttar Pradesh
- Full-time
- Remote
- Work from home
SEO Team Leader
Magnawiz technologies —Noida, Uttar Pradesh
- From ₹40,000 a month
- Full-time
- In-person
- HTML
- Health insurance
Quick apply
13d
Team Leader- Demat Account Process
KundKund Trading and Consultancy —Ghaziabad, Uttar Pradesh
- ₹6,00,000 a year
Team Leader Operations - English & Exams
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- English
Team Leader-Customer Support
COOX Online Private Limited —Noida, Uttar Pradesh
- Full-time
- Communication skills
Quick apply
Digital Marketing Team Leader
IMTS INSTITUTE —Noida, Uttar Pradesh
- ₹35,000 - ₹48,000 a month
- Full-time
- English
- In-person
- Negotiation
- Paid time off
- Flexible schedule
Quick apply
Senior Team Lead
ABC Consultants —Badarpur, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- In-person
Quick apply
1d
[Services]: Outreach Specialist Team Lead
Vinove —Noida, Uttar Pradesh
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Marketing
- Salesforce
Quick apply
Telesales Team leader
Clean india facility —Sarita Vihar, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Cell phone reimbursement
Quick apply
9d
Team Leader – Customer Support
Nextstep Consultancy Services —Noida, Uttar Pradesh
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Paid time off
- Paid sick time
Quick apply
11d

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TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

Assistara Global Services Pvt. Ltd.
Greater Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹95,000 - ₹1,25,000 a month
3 hours ago

Benefits

Provident Fund
Health insurance
Paid time off
Life insurance
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Excel
English
Microsoft Office
Analysis skills
Presentation skills
Team management
Business requirements
Communication skills
Negotiation

Full job description

Travel Team Lead – US PPC Process

Company: Assistara Global Service Ltd.
Location: Sector 136, Noida, Uttar Pradesh
Experience: Minimum 6 Years
Process: US PPC / Travel Process
Employment Type: Full-time
Shift: US Shifts / Night Shift

About Assistara Global Service Ltd.

Assistara Global Service Ltd. is looking for an experienced and dynamic Travel Team Lead to join our operations team in Sector 136, Noida. The ideal candidate will have strong hands-on experience in the US Travel/PPC process, proven team-handling capabilities, and the ability to drive operational excellence in a fast-paced customer service environment.

This is an excellent opportunity for an experienced travel-process professional who is ready to take ownership of team performance, customer experience, quality, productivity, and overall process delivery.

Job Summary

As a Travel Team Lead – US PPC Process, you will be responsible for managing and mentoring a team of travel professionals handling US-based customers. You will oversee day-to-day operations, ensure adherence to process and quality standards, monitor key performance indicators, and work closely with management to achieve business objectives.

The successful candidate should possess strong knowledge of the US travel industry, excellent communication skills, leadership capabilities, and a customer-first approach.

Key Responsibilities

Lead, manage, coach, and motivate a team handling the US Travel/PPC process.
Ensure achievement of daily, weekly, and monthly productivity, quality, conversion, and revenue targets.
Monitor team performance through relevant KPIs and provide regular feedback and coaching.
Handle escalations professionally and ensure timely resolution of customer and operational issues.
Ensure adherence to company policies, process guidelines, compliance requirements, and quality standards.
Conduct regular performance reviews, coaching sessions, and team briefings.
Identify performance gaps and implement effective action plans for improvement.
Monitor calls, chats, emails, and other customer interactions to ensure service quality.
Work closely with Quality, Training, Workforce Management, and Operations teams to improve overall performance.
Analyze operational reports and identify trends, challenges, and opportunities for improvement.
Maintain high standards of customer satisfaction and ensure a positive customer experience.
Support new-hire onboarding, training, nesting, and transition activities when required.
Ensure team adherence to attendance, schedule, productivity, and organizational discipline.
Prepare and present performance reports and operational updates to management.
Drive employee engagement, motivation, retention, and a strong performance-oriented culture.
Stay updated with US travel processes, industry practices, customer expectations, and business requirements.

Required Qualifications & Experience

Minimum 6 years of overall experience in the travel/BPO industry.
Proven experience specifically in the US Travel / PPC process.
Prior experience as a Team Lead / Team Leader / Assistant Manager in a travel or BPO environment is preferred.
Strong understanding of the US travel process, airline/hotel reservations, itinerary management, customer handling, and travel-related sales/support operations.
Demonstrated experience in handling and managing a team effectively.
Strong knowledge of operational KPIs such as AHT, CSAT, Quality, Productivity, Conversion, Revenue, Attendance, and SLA.
Excellent verbal and written communication skills in English.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work effectively under pressure and manage multiple priorities.
Comfortable working in US/night shifts.
Proficiency in MS Office, particularly Excel and PowerPoint.

Preferred Skills

Strong leadership and people-management skills.
Excellent negotiation and conflict-resolution abilities.
Customer-centric approach with strong business acumen.
Ability to motivate teams and improve individual and collective performance.
Strong reporting and presentation skills.
Experience working with performance dashboards and operational metrics.
Ability to identify process gaps and recommend practical improvements.
Strong ownership, accountability, and attention to detail.

What We Are Looking For

We are looking for a hands-on and result-oriented leader who can take ownership of team performance and consistently deliver against business targets.

If you are an experienced US Travel/PPC professional with 6+ years of experience, have successfully managed teams, and are looking for an opportunity to grow with a performance-driven organization, we would like to hear from you.

Why Join Assistara Global Service Ltd.?

Opportunity to work with a growing and performance-driven organization.
Leadership role with significant operational responsibility.
Career growth and internal development opportunities.
Professional and collaborative work environment.
Opportunity to lead and develop a talented travel-process team.
Exposure to US-based travel operations and customers.

Pay: ₹95,000.00 - ₹125,000.00 per month

Benefits:

Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in ghaziabad uttar pradesh

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

HRSC Team Lead

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

Team Leader - Inside Sales

Team Leader - Sales

Team Leader

Sales Team Leader

Travel Sales Team Lead (US)

Team Leader - Ground and Water

Sales Team Leader

Team Leader- Operations|International|16092025

SEO Team Leader

Team Leader- Demat Account Process

Team Leader Operations - English & Exams

Team Leader-Customer Support

Digital Marketing Team Leader

Senior Team Lead

[Services]: Outreach Specialist Team Lead

Telesales Team leader

Team Leader – Customer Support

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