Palayam Thiruvananthapuram Kerala Technical support engineer Jobs – 128 Open Jobs Today

Project Lead
RM Education Limited —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Customer service
Lead II - Data Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Quick apply
5d
Senior Customer Support Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Excel
- Computer Science
- Software troubleshooting
Quick apply
Test Engineer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Lead Software Testing
UST —Thiruvananthapuram, Kerala
- Azure
- Java
- AWS
Quick apply
5d
Developer III - Python
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
Quick apply
5d
QA/RA Engineer
GENROBOTIC INNOVATIONS PVT. LTD —Irinchayam, Thiruvananthapuram, Kerala
- ₹25,000 - ₹28,000 a month
- Full-time
- Data analysis skills
- Electrical experience
- Bachelor's degree
Quick apply
Senior Engineer - IT Security
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
6d
Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)
UST —Thiruvananthapuram, Kerala
- Software troubleshooting
- Salesforce
- DevOps
Quick apply
5d
Sales Engineer
IHTS Solution Private Limited —Poojappura, Thiruvananthapuram, Kerala
- ₹12,000 - ₹20,000 a month
- Full-time
- Computer Science
- Sales
- Engineering
Quick apply
8d
Lead I - Software Testing (IOS QA)
UST —Thiruvananthapuram, Kerala
- SDLC
Quick apply
5d
Cloud Data Migration Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Excel
- Oracle
- Salesforce
Quick apply
Consultant II - Celonis Data Engineer
UST —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Salesforce
Quick apply
5d
Project Manager II-DAM ESL (Digital Asset Management)
UST —Thiruvananthapuram, Kerala
- Management
- Research
- Java
Quick apply
5d
Analyst II - Information Security
UST —Thiruvananthapuram, Kerala
- Microsoft Access
- Azure
- Software troubleshooting
Quick apply
5d
Lead II - MLOps
UST —Thiruvananthapuram, Kerala
- SQL
- Analysis skills
- Machine learning
Quick apply
5d
Developer III - Software Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Databases
Quick apply
5d
Electrical Engineer
G5 homes Builders and Developers Pvt. Ltd —Thiruvananthapuram, Kerala
- ₹20,000 - ₹55,000 a month
- Full-time
- Analysis skills
- Supervising experience
- Electrical experience
- Cell phone reimbursement
Quick apply
12d
Lead I - DevOps Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Java
Quick apply
5d
ADAS Lead Engineer/ADAS リードエンジニア
Quest Global —Thiruvananthapuram, Kerala
- Computer science
- Schematics
- CAD
Quick apply

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Project Lead

RM Education Limited -
Thiruvananthapuram, Kerala

Apply Now

Job details

Permanent

Qualifications

Microsoft Windows Server
BCS
TCP
Azure
Computer Science
Customer service
DevOps
CCNA
Windows
Firewall
DHCP
AWS
Analysis skills
Bachelor's degree
Network protocols
Virtualization
Azure Certification
Mentoring
Computer networking
DNS
ServiceNow
VMWare
Linux
TCP/IP
Leadership
Communication skills
Information Technology
VPN

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

The Senior Support Engineer is responsible for providing advanced technical support and troubleshooting expertise to ensure the stability, availability, and performance of the organization's IT infrastructure. This role involves resolving complex issues, mentoring junior team members, and driving continuous improvement in support processes. The Senior Support Engineer will collaborate with cross-functional teams, leverage their in-depth knowledge of networking, server administration, and systems support, and contribute to the strategic direction of the support function. The ideal candidate will have a strong background in IT infrastructure, possess expertise in relevant technologies, and demonstrate leadership skills.

Key Responsibilities

Provide advanced technical support and troubleshooting expertise for networking, server, and systems infrastructure, resolving complex incidents, problems, and service requests.
Mentor and provide guidance to junior support engineers, assisting with escalated issues and fostering their professional growth.
Collaborate with cross-functional teams, including development, operations, and security, to resolve complex technical issues and drive problem resolution.
Identify and implement process improvements to enhance the efficiency and effectiveness of support operations, leveraging industry best practices.
Take a proactive approach to monitor and analyze system and network performance, identifying areas for optimization and implementing appropriate strategies.
Lead and contribute to the development and maintenance of support documentation, including knowledge base articles, troubleshooting guides, and standard operating procedures.
Participate in on-call rotations to provide 24/7 support coverage for critical incidents and emergencies.
Work closely with vendors and third-party providers to troubleshoot and resolve infrastructure-related issues and implement new technologies.
Collaborate with project teams to ensure the successful implementation and support of new systems, services, and infrastructure changes.
Stay up-to-date with emerging technologies, industry trends, and best practices related to infrastructure management and support.

Experience:

Exp:- 3+yrs

Qualifications and Skills:

Bachelor’s degree in computer science, Information Technology, or a related field. Relevant certifications are a plus.
Proven experience as a Support Engineer or similar role, with a strong track record of resolving complex technical issues.
In-depth knowledge and hands-on experience in networking protocols, routing, switching, and firewall concepts.
Proficiency in server administration and troubleshooting, including Windows Server and Linux environments.
Strong understanding of TCP/IP, DNS, DHCP, VPN, and other network protocols and services.
Experience with virtualization technologies, such as VMware or Hyper-V.
Familiarity with cloud platforms, such as Azure or AWS, and related services.
Excellent problem-solving and analytical skills, with the ability to think critically and troubleshoot complex issues.
Strong leadership and mentoring skills, with the ability to guide and inspire junior team members.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
Ability to manage multiple priorities and work in a fast-paced, dynamic environment.
Strong customer service orientation and a commitment to delivering exceptional support.

Desired Skills

Relevant certifications, such as Microsoft Certified: Azure Administrator Associate or CCNA.
Experience with enterprise back-up solutions such as Commvault or Veeam or Redstor.
Familiarity with security frameworks and best practices.
Understanding of DevOps principles and practices.
Experience with monitoring and logging tools, such as Azure Monitor, Whatsupgold, NetFlow Analyzer, Icinga, or Nagios.
Experience in working with ticketing tools such as ServiceNow.

Mode of Work/Location

On-Site at Trivandrum

Apply Now

Refine Your Search

technical support engineer jobs in palayam thiruvananthapuram kerala

Project Lead

Lead II - Data Engineering

Senior Customer Support Engineer

Test Engineer (f/m/d)

Lead Software Testing

Developer III - Python

QA/RA Engineer

Senior Engineer - IT Security

Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)

Sales Engineer

Lead I - Software Testing (IOS QA)

Cloud Data Migration Engineer

Consultant II - Celonis Data Engineer

Project Manager II-DAM ESL (Digital Asset Management)

Analyst II - Information Security

Lead II - MLOps

Developer III - Software Engineering

Electrical Engineer

Lead I - DevOps Engineering

ADAS Lead Engineer/ADAS リードエンジニア

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