Ahmedabad Gujarat Head of customer service Jobs – 104 Open Jobs Today

Manager Accounts Receivable and Credit Control- Ahmedabad, India
Qatar Airways —Ahmedabad, Gujarat
- Microsoft Excel
- ERP systems
- Microsoft Office
Manager - One Retail & Intl Sales
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Equirus —Ahmedabad, Gujarat
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Milacron —Ahmedabad, Gujarat
- Email
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- Analysis skills
- Bachelor's degree
Quick apply
Head of Solution Engineering
TechBiz Global GmbH —Ahmedabad, Gujarat
- Full-time
- Remote
- Bachelor's degree
- APIs
- Communication skills
Quick apply
Director, AI-Driven Applications
S&P Global —Ahmedabad, Gujarat
- Email
- Azure
- AWS
- APIs
- Health insurance
- Paid time off
Business Development Executive – Cloud Sales
Strategies Studio —Ahmedabad, Gujarat
- ₹20,000 - ₹40,000 a month
- Email
- Azure
- Sales
- Business development
Quick apply
National Field Sales Head (Kids Products)
Eclat Globlabiz LLP —Ahmedabad, Gujarat
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Up to 50% travel
- Sales
- Customer service
- Paid time off
Quick apply
1d
Designer, Instructional
TTEC —Ahmedabad, Gujarat
- Remote
- Microsoft Powerpoint
- Data analysis skills
- English
- Paid time off
Quick apply
Senior Associate-Retail Sales
Heads Up For Tails —Ahmedabad, Gujarat
- Customer service
- Master's degree
- Bachelor's degree
Wealth Operations Executive
Equirus —Ahmedabad, Gujarat
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
IN_DCIN_Bosch Rexroth India_Executive (Project Management)_Ahmedabad
Rexroth —Sanand, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IN_Bosch Rexroth India_Executive / Assistant Manager - Project Purchase
Rexroth —Ahmedabad, Gujarat
- Full-time
- Engineering
- Microsoft Office
- Project management
Quick apply
Trainee Business Associate
Porter —Ahmedabad, Gujarat
- Analysis skills
BUSINESS DEVELOPMENT - SENIOR EXECUTIVE / ASSISTANT MANAGER / MANAGER / SR. MANAGER
Swift Cargo —Ahmedabad, Gujarat
- Business development
Sr. Business Development Manager
krish technolabs —Ahmedabad, Gujarat
- Full-time
- SQL
- Bachelor's degree
- Mentoring
- Paid time off
Quantaco - Senior Accountant (Internal Finance)
Talent Formula —Ahmedabad, Gujarat
- Finance
- Master's degree
- Accounting
Senior Solution Architect
Centre for Computational Technologies —Ahmedabad, Gujarat
- Azure
- ERP systems
- Master's degree
Grid Integration Head – PMO
AECOM —Gandhinagar, Gujarat
- Full-time
- Master's degree
- Electrical experience
- Bachelor's degree
- Health insurance
- Paid time off
Sales and Marketing Engineer – Testing Equipment and Laboratory Instruments
EIE Instruments Pvt. Ltd. —Ellisbridge, Ahmedabad, Gujarat
- ₹30,000 - ₹60,000 a month
- Email
- CRM software
- Up to 50% travel
- Sales
Quick apply

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Manager Accounts Receivable and Credit Control- Ahmedabad, India

Qatar Airways -
Ahmedabad, Gujarat

Apply Now

Job details

Qualifications

Contract management
Microsoft Excel
ERP systems
Microsoft Office
.NET
Analysis skills
Bachelor's degree
Continuous integration
Accounting

Full job description

General Information

Ref #

2600006G

Location

India-Ahmedabad

Job family

Corporate & Commercial

Closing Date: 2026-06-11

Description

As a Manager of Accounts Receivable and Credit Control, you will manage the Accounts Receivables and Credit Control teams within GBS and ensure timely and accurate processing across this function and compliance with relevant finance policies and procedures. The role is also responsible for credit risk management of QR to ensure that the company interests are safeguarded on outstanding balances and future transactions with the customers.

Your responsibilities

Strategic

To work as a strategic partner to Qatar Airways stakeholders and provide full Accounts Receivable and Credit Control support for all businesses, as per finance services mission and centralised operational model, in order to achieve business objectives and secure cash flows.
Initiate, evaluate and manage process improvement initiatives through automated solutions in Accounts Receivable and Credit Control function. Constantly seek opportunities for efficiency and maximization of resources through economies of scale, in order to ensure timely and accurate processing.
Sets the strategic objectives for Accounts Receivable teams within QR and ensure the efficient management on daily operations (timely billing and collections of outstanding balances as per set Credit periods, to avoid any negative impact on Cash flows).
Responsible to lead the Accounts Receivable and Credit Control function’s strategic business drivers to determine investment allocation, creating comprehensive and highly structured business cases, for proposed projects, ascertaining investment cost and benefits to scope, dependencies, risk and its alignment to strategic objectives.
In Conjunction with IT and CI&T teams, lead the continuous process improvement for the function with key focus on efficiencies

Operational

Ensure the timely deliverables and performance as per the agreed KPIs within AR and Credit Control function.
Manage and ensure the monthly closing of financial records to ensure the accuracy of Accounts Receivable Ledger and provide required reports to financial accounting team and senior Leadership as required, to facilitate business reviews.
Review and approve credit applications for both PAX, Cargo agents, Al Maha services and Qatar Executive (QE) as per AR policy and IAP.
Validate and approve ticketing authorities, stock allocations as requested from the Stations.
Ensure ORC (overriding commissions), incentives etc. due to agents are timely paid with no penalties as per approved documents and processes.
Ensure timely recoveries of amounts due and monitoring financial risk. Highlight and escalate any risks in order to minimize the financial exposure of the QR Group.
Guide and oversee the development and maintenance of risk matrix for each segment such as Market, Country, station etc with the aim of establishing Risk profiles for effective management to minimize any defaults to QR
Lead and manage the overall financial functions for Accounts Receivable (including but not limited to, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises and coordination of certain projects, service quality, process improvement, business continuity and communication) in order to reach the operational efficiency expected by the Group
Properly providing updates for Senior Management for Bad and Doubtful Debts on monthly basis and controlling bad debts in order to minimize the exposure of the group. Control and monitor default accounts in Accounts Receivable and follow up legal cases outcomes to support the interests of Group.
Conduct regular self-audits/checks to ensure accurate accounting, reconciliation, set-off is done, document and highlight irregularities to senior management to ensure quality and accuracy.
Work closely with IT for automation of AR manual documentations / forms in order to improve response time and delivery.
Ensure the accurate and timely response to all inquiries from internal or external auditors in relation of AR function as needed.
Handle strategic level communications with IATA Bodies, BSP, CASS for getting MIS reports, default notifications etc as and when required.
Analyse Early warning system (EWS) reports –IATA management information reports and handle communications with stations finance and commercial in this regard.
Analyse Ageing report to ensure collections within credit terms and highlight any delay to the concerned department / station for further action.
Prepare AR MIS report on monthly basis, ad - hoc AR Analysis, AR statements.
Perform other department duties related to his/her position as directed by the Management
Perform other department duties related to his / her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

Qualifications:

Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience
User level experience in any ERP.
Proficient in MS Office, especially Excel spread sheets.
Able to analyse and explain financial accounts / Management accounts to finance and nonfinance audiences.
Knowledge on contracts management.
Must have the ability to analyse and interpret data.
Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities / work interruptions and meet deadlines.
Must be self-starter and have the ability to work independently, with minimal instructions.
Must have good interpersonal skills.
Must have the ability to maintain strict confidentiality of records and information
Strong analytical skills with the ability to review variances, understand business cycles and their impact on the profit and loss account
Experience working to tight internal reporting timescales
Good knowledge of internal finance systems
Knowledge of cost center accounting, preparing budgets and forecasts
Thorough knowledge of IATA / ICH / ICCS/CASS rules, regulations and procedures of passenger and cargo

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=2600006G

Apply Now

Refine Your Search

head of customer service jobs in ahmedabad gujarat

Manager Accounts Receivable and Credit Control- Ahmedabad, India

Manager - One Retail & Intl Sales

Senior Backoffice Operations - Asset Management

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Head of Solution Engineering

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IN_DCIN_Bosch Rexroth India_Executive (Project Management)_Ahmedabad

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