mumbai maharashtra front office hotel Jobs – 85 Open Jobs Today

Reservations Executive - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Front Office Manager | Hostel | Khar West | Rotational Shift
Gosolo Stays —Mumbai, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Front Desk Executive
Svenska Design Hotel —Andheri West, Mumbai, Maharashtra
- ₹18,000 - ₹30,000 a month
- Call employer
- Walk-in
- English
- In-person
- Hotel experience
Quick apply
Front Office Executive
Mars-World —Sahar, Mumbai, Maharashtra
- Bachelor's degree
- Communication skills
Operations Manager - Intercontinental Hotels
Jobskey —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Business Administration
- Communication skills
Quick apply
Hotel Management - Industrial Trainee
Hotel Parle International - Vile Parle Mumbai —Vile Parle, Mumbai, Maharashtra
- ₹5,000 a month
- Microsoft Excel
- Customer service
- In-person
- Food provided
Quick apply
Urgent hiring for Front Office department
Hotel Mumbai House —Santacruz, Mumbai, Maharashtra
- ₹10,574.31 - ₹28,832.62 a month
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Office Executive
GBD HOSPITALITY INDIA —Parel, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Desk Executive
Oceans Pride Tours —Mumbai, Maharashtra
- ₹10,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Food provided
Quick apply
Executive Housekeeper
IHCL —Mumbai, Maharashtra
- Hospitality
- English
- Bachelor's degree
8d
Bellboy/girl
MELUHA THE FERN AN ECOTEL HOTEL —Powai, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Hospitality
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
7d
Guest Relation Executive (Females)
immortal facility management —Mulund, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Weekend availability
- Hospitality
- Management
- Customer service
- Paid time off
- Flexible schedule
Quick apply
Guest Service Associate - Housekeeping
Morgans Originals —Mumbai, Maharashtra
- Full-time
Quick apply
Assistant Manager - Guest Service @Ibis Mumbai Vikhroli
AccorHotel —Mumbai, Maharashtra
- Full-time
- Hospitality
- Bachelor's degree
- Team management
Quick apply
Hotel Front Desk / Hotel Front Office Executive
Hotel Parle International - Vile Parle Mumbai —Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- English
- In-person
- Food provided
Quick apply
4h
Reservation Executive
Lords Hotels & Resorts —Andheri, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
4h

I want to receive the latest job alerts for front office hotel in mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front office hotel jobs near mumbai maharashtra

Guest Service Agent jobs in Mumbai, Maharashtra

Front Office Manager jobs in Mumbai, Maharashtra

Operations Manager jobs in Mumbai, Maharashtra

Guest Service Agent jobs in Peroorkada, Thiruvananthapuram, Kerala

Car Service jobs in Chennai, Tamil Nadu

Guest Service Agent jobs in Kokapet, Hyderabad, Telangana

Swiggy, Customer Service jobs in Jaipur, Rajasthan

Swiggy, Customer Service jobs in Jammu And Kashmir

Guest Service Agent jobs in Saravanampatti, Coimbatore, Tamil Nadu

Guest Service Agent jobs in Airport, Mumbai, Maharashtra

Office Boy jobs in Delhi

Front Office Manager jobs in Bhiwandi, Maharashtra

Front Office Manager jobs in Kukatpally, Hyderabad, Telangana

Front Office Manager jobs in Ghaziabad, Uttar Pradesh

Office Assistant, Office Boy jobs in Ahmedabad, Gujarat

Admissions Manager jobs in Greater Noida, Uttar Pradesh

Front Office Specialist jobs in Madhapur, Hyderabad, Telangana

Startup Company,fresher, Front End Web Developer jobs in Kolkata, West Bengal

Front Office Specialist jobs in Neelambur, Coimbatore, Tamil Nadu

Clinical Application Specialist jobs in Mumbai, Maharashtra

Reservations Executive - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel

FAIRMONT -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Hospitality
Multilingual
Customer service
Upselling
Microsoft Office
12th Pass
Hospitality Management
Front desk
Communication skills
Hotel experience

Full job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Job Summary:

The Reservation Executive is responsible for managing room reservations, processing bookings, and ensuring a smooth reservation process for all guests. This role requires attention to detail, excellent communication skills, and a commitment to providing high-quality service. The Reservation Executive serves as the first point of contact for potential guests, assisting with inquiries, confirming bookings, and updating reservation systems as necessary.

Key Responsibilities:

Reservation Management:
- Handle all incoming reservations through various channels, including phone, email, and online booking systems.
- Confirm reservation details with guests, including dates of stay, room type, and special requests.
- Maintain an accurate record of all reservations, including cancellations and modifications, in the reservation system.
- Ensure that reservations are booked in compliance with hotel policies, availability, and revenue management strategies.
Guest Communication:
- Provide information to potential guests regarding room availability, hotel amenities, rates, and policies.
- Answer inquiries promptly, offering personalized assistance to meet guest needs and expectations.
- Maintain a friendly and professional manner when communicating with guests, both in writing and over the phone.
Reservation System Management:
- Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS).
- Ensure that all guest information is accurately entered, and data integrity is maintained.
- Generate daily reports to track reservations and guest arrivals.
Collaboration:
- Work closely with the Front Desk and Housekeeping teams to ensure accurate guest arrivals, special requests, and room assignments.
- Coordinate with the Sales and Marketing team to promote special offers and packages.
- Handle group bookings and event reservations in collaboration with the Events and Banquet departments.
Customer Service:
- Handle guest complaints or concerns related to reservations promptly and professionally.
- Ensure that the guests' needs are met before, during, and after their stay by coordinating with relevant departments.
Revenue Optimization:
- Monitor room rates, availability, and promotions to maximize revenue per available room (RevPAR).
- Assist in up-selling and cross-selling room upgrades, packages, and services to increase hotel revenue.
Administration & Reporting:
- Prepare and submit reports regarding reservation trends, occupancy, and cancellations.
- Maintain guest profiles and historical reservation data for future reference.
- Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes.

Qualifications

Key Skills and Qualifications:

Education: High school diploma or equivalent (preferably with a degree in Hospitality or related field).
Experience: Previous experience in a hotel reservation or front desk position preferred.
Technical Skills: Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite.
Communication Skills: Excellent verbal and written communication skills. Multilingual ability is a plus.
Customer Service: Strong customer service orientation with a polite and professional demeanor.
Attention to Detail: Ability to accurately enter information and follow up on any inconsistencies or errors.
Problem-Solving: Able to resolve conflicts and offer solutions to guest inquiries and issues effectively.
Time Management: Ability to handle multiple tasks and priorities in a fast-paced environment.

Quick apply

Refine Your Search

front office hotel jobs in mumbai maharashtra

Reservations Executive - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel

Front Office Manager | Hostel | Khar West | Rotational Shift

Front Desk Executive

Front Office Executive

Operations Manager - Intercontinental Hotels

Hotel Management - Industrial Trainee

Urgent hiring for Front Office department

Front Office Executive

Front Desk Executive

Executive Housekeeper

Bellboy/girl

Guest Relation Executive (Females)

Guest Service Associate - Housekeeping

Assistant Manager - Guest Service @Ibis Mumbai Vikhroli

Hotel Front Desk / Hotel Front Office Executive

Reservation Executive

I want to receive the latest job alerts for front office hotel in mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected