bengaluru karnataka e commerce specialist Jobs – 116 Open Jobs Today

Grievance Advisor
PhonePe —Bengaluru, Karnataka
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Health insurance
Social Media Marketing Specialist
medha cloud —Bengaluru, Karnataka
- From ₹29,000 a month
- Full-time
- CRM software
- Marketing
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Quick apply
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SellCord —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
Staff Level II Accountant - 1040 - Tax - BLR
WithumSmith+Brown —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- GAAP
- Accounting
Generative AI & LLM Specialist
Digit88 Technologies —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Databases
- Health insurance
Group Specialist - Technology Resilience
DP World —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Manager
Webomindapps —Koramangala, Bengaluru, Karnataka
- PMP
- Marketing
- Social media management
ServiceNow Architect-Lead Business Transformation Architect-Sales & Services- Customer
Deloitte —Bengaluru, Karnataka
- Azure
- Master's degree
- AWS
6d
3D Design & Implementation Specialist, CLO
CLO Virtual Fashion —Bengaluru, Karnataka
- Full-time
- English
- Research
- Bachelor's degree
Staff Level II Accountant - 1065 FS - Tax - BLR
WithumSmith+Brown —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
- Tax experience
Videographer
PhonePe —Bengaluru, Karnataka
- Full-time
- AI
- Health insurance
14d
Sr Manager, ACES, INFC Central Operations
ASSPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Management
- Engineering
- Data analysis skills
13d
Manager, Site Merchandizing , RBS Retail Efficiency
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Marketing
Marketing-AM
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Academic coordinator
INDIAN INSTITUTE OF COMMERCE LAKSHYA —Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- English
- Master's degree
- Education
Quick apply
2d
Paid Media Lead (Accounts)
HyperionDev —Bengaluru, Karnataka
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Budgeting
Quick apply
Junior Accounting Specialist
Parallel Wireless —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Quick apply
Senior Engineering Manager
YipitData —Bengaluru, Karnataka
- Remote
- Azure
- Computer Science
- Java
- Paid time off
Strategy Consultant-Senior
EY —Bengaluru, Karnataka
- Microsoft Powerpoint
- Public speaking
- Master's degree
Group Security Operations Center Specialist
DP World —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Research
Quick apply

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Grievance Advisor

PhonePe -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

English
12th Pass
Bachelor's degree
Hindi

Full job description

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

JOB DESCRIPTION

About the role: We are looking for specialists for the Inhouse Greivance team. As a specialist, your primary responsibility will entail solving problems that our customers encounter, and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly. One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

Responsibilities:

 Act with integrity & think customer-first in every interaction
 Handle basic PhonePe account and transaction related queries
 Ability to flex between phone & data channels
 Follow specified process guidelines to bring about resolution
 Build customer trust through their interaction
 Ability to meet hourly & daily productivity goals
 Leverage internal processes and resources to drive resolution
 Escalate appropriately taking support from relevant teams to resolve customer issues
 Recommend process improvements
 Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Ideal candidate should :
 Have excellent written and verbal communications
 Have good learnability
 Be an active listener and deal well with objection
 Have strong customer orientation and ability to adapt/respond to different scenarios
 Be a team player, flexible and open to feedback

 Ability to multitask, prioritise, and manage time effectively
 Should be able to speak in English and Hindi
 Graduation (10+2+3) is Mandatory
 0 - 2 years of work experience in a customer facing role

Other Benefits:
 Your lunch is on us!
 5 day working week (2 rotational week off)

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Apply Now

Refine Your Search

e commerce specialist jobs in bengaluru karnataka

Grievance Advisor

Social Media Marketing Specialist

Advertising Account Specialist

Staff Level II Accountant - 1040 - Tax - BLR

Generative AI & LLM Specialist

Group Specialist - Technology Resilience

Project Manager

ServiceNow Architect-Lead Business Transformation Architect-Sales & Services- Customer

3D Design & Implementation Specialist, CLO

Staff Level II Accountant - 1065 FS - Tax - BLR

Videographer

Sr Manager, ACES, INFC Central Operations

Manager, Site Merchandizing , RBS Retail Efficiency

Marketing-AM

Academic coordinator

Paid Media Lead (Accounts)

Junior Accounting Specialist

Senior Engineering Manager

Strategy Consultant-Senior

Group Security Operations Center Specialist

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