Bandra Mumbai Maharashtra Credit assistant Jobs – 114 Open Jobs Today

Assistant Manager - Business Development Manager
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Communication skills
1h
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Morgan Stanley —Mumbai, Maharashtra
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Deutsche Bank —Mumbai, Maharashtra
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DBS Bank —Mumbai, Maharashtra
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Assistant Manager - TAX - National - TAX - GCR - ACR - Mumbai
EY —Mumbai, Maharashtra
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Deltatre —Mumbai, Maharashtra
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Crimson Interactive —Mumbai, Maharashtra
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Assistant Manager - Commercial
Saaki Argus & Averil Consulting —Mumbai, Maharashtra
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Audit Assistant
P. N. Ghadigaonkar & Associates —Masjid, Mumbai, Maharashtra
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Yubi —Mumbai, Maharashtra
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Assistant Vice President LG Mortgage Asset Specialist, MSF
HSBC Global Services Limited —Mumbai, Maharashtra
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Vashi Integrated —Turbhe, Mumbai, Maharashtra
- Bachelor's degree
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Accounts - Assistant Manager / Manager
hBits —Mumbai, Maharashtra
- Full-time
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Restaurant Cashier
Earth Cafe —Mumbai, Maharashtra
- ₹22,000 - ₹25,000 a month
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WideCare —Jogeshwari, Mumbai, Maharashtra
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Barclays —Mumbai, Maharashtra
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Voluxis —Mumbai, Maharashtra
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Silk Route Media —Mumbai, Maharashtra
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Assistant Manager - Business Development Manager

HSBC Global Services Limited -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Communication skills

Full job description

Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew . Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs.

Principal Responsibilities

Cross-sell leads generated, ensuring every sales opportunity is pursued and closed within defined parameters and process requirements.
Confirm the customer’s intent to purchase and ensure they’ve fully understood the product.
Complete sales confirmation by obtaining explicit customer authority on a recorded line after confirming product understanding.
Identify and map customers to the right proposition before closing the sale (EWS, Premier, Personal Banking) based on employment and salary criteria.
Follow defined processes and procedures as defined in the SOP
Appropriate reporting for successfully opened accounts.
Maintain accurate verification of customer details and eligibility, ensuring documentation completeness (including nominee information).
Strictly follow scripts (EDRAS) and standard operating procedures, ensuring adherence to regulatory and internal requirements.
Use multiple banking systems effectively (HUB, SFE, Whirl, Approach Tool, Kana, RMS, Media Bar) to support lead management and account opening.

Leadership

Engage customers professionally and empathetically, representing HSBC with strong service and sales discipline.
Collaborate effectively with internal teams (e.g., Product, Contact Center) to ensure smooth lead progression, timely closures, and seamless account opening.
Support a high-performance environment by working efficiently in a high-volume, fast-paced setup and adapting to flexible shift schedules.

Operational Effectiveness & Control

Ensure compliance by following EDRAS scripts, SOPs, and all regulatory/internal requirements throughout the sales and account-opening journey.
Maintain strong control over customer consent and confirmation steps (recorded authority + consent email confirmation).
Protect customer information with the highest level of confidentiality and integrity.
Deliver accurate, timely reporting and maintain process hygiene across systems and documentation.

Major Challenges

Managing high-volume sales activity while maintaining accuracy in eligibility checks, documentation, and system updates.
Securing explicit customer consent correctly (recorded line + consent email confirmation) without process deviations.
Consistently matching customers to the correct proposition (EWS/Premier/Personal Banking) based on criteria, while meeting closure expectations.
Operating across multiple systems and tools while maintaining speed, quality, and compliance.
Balancing customer empathy and clarity with strict adherence to scripts and controls.

Role Context

The role sits within HSBC Contact Centre under IWPB, supporting inbound/outbound sales activity focused on converting generated leads to successful product/account openings.

The job holder operates in a structured, control-heavy environment where customer understanding, explicit consent, accurate proposition mapping, and documentation completeness are essential to delivering compliant outcomes.

Success in the role depends on strong communication, disciplined process execution, effective use of banking systems, and close coordination with partner teams to ensure smooth end-to-end lead management.

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

credit assistant jobs in bandra mumbai maharashtra

Assistant Manager - Business Development Manager

Asst. Accounts Manager

Assistant Facility Manager

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Accounts Assistant

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