mohali punjab business systems analyst Jobs – 89 Open Jobs Today

Service Desk Analyst
Turbomeg —Mohali, Punjab
- ₹22,694.39 - ₹31,769.15 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
2h
Technical Business Analyst
Master Software Solutions —Mohali, Punjab
- Full-time
- Master's degree
- Databases
- SQL
5h
Digital Content Writer
Innovative Incentives —Mohali, Punjab
- Full-time
- Microsoft Excel
- Master's degree
- Databases
Solution Designer
Pyramid Global Technologies —Mohali, Punjab
- PMP
- Java
- Project management
Senior Actuarial Analyst
Gallagher —Chandigarh District, Chandigarh
- Microsoft Word
- Microsoft Office
- Master's degree
- Health insurance
- Life insurance
Sr. Business Analyst (Night Shift )
Master Software Solutions —Mohali, Punjab
- ₹40,000 - ₹70,000 a month
- Full-time
- Databases
- SQL
- Analysis skills
- Paid time off
- Food provided
Quick apply
8h
Senior ServiceNow Developer
Grazitti —Panchkula, Haryana
- Azure
- AWS
- Analysis skills
Quality Analyst
Gallagher —Chandigarh District, Chandigarh
- Finance
- SQL
- Bachelor's degree
- Health insurance
- Life insurance
Clinical Analyst BA/SME
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Office
- Bachelor's degree
- EMR systems
Sr. ETL Engineer
Grazitti —Mohali, Punjab
- Oracle
- Salesforce
- SQL
QA Analyst
Gallagher —Chandigarh District, Chandigarh
- Finance
- SQL
- Bachelor's degree
- Health insurance
- Life insurance
Software Engineer Lead
Gallagher —Chandigarh District, Chandigarh
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health insurance
- Life insurance
Senior Solution Designer
Pyramid Global Technologies —Mohali, Punjab
- PMP
- Java
- Project management
Quality Engineer
Orbit & Skyline —Mohali, Punjab
- Bachelor's degree
- SharePoint
MarTech Engineer (all genders)
HRS —Mohali, Punjab
- Salesforce
- English
- AWS
Software Engineer (Expertise in Microsoft Access VBA & SQL Server)
ERP Makers —Mohali, Punjab
- Monday to Friday
- Microsoft Access
- Master's degree
- Bachelor's degree
HR Manager
eNest Technologies Pvt Ltd —Mohali, Punjab
- Email
- Master's degree
- Analysis skills
- Human resources
Sr. QA Analyst
Gallagher —Chandigarh District, Chandigarh
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health insurance
- Life insurance
Sr. .NET Developer
SourceMash Technologies —Mohali, Punjab
- DevOps
- Analysis skills
- Mentoring
- Health insurance
- Paid time off
DevOps Engineer
Indian School of Business —Mohali, Punjab
- Monday to Friday
- Computer Science
- B.Sc
- DevOps

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Service Desk Analyst

Turbomeg
Mohali, Punjab

Quick apply

Job details

Permanent | Fresher | Full-time
₹22,694.39 - ₹31,769.15 a month
2 hours ago

Benefits

Provident Fund
Health insurance

Qualifications

BCS
Operating systems
Computer Science
Software troubleshooting
MCP
CCNA
Windows
Microsoft Office
Analysis skills
Bachelor's degree
CompTIA Network+
Communication skills
Active Directory
CompTIA A+

Full job description

Position: Service Desk Analyst

Location: Mohali

Shift: Rotational UK Shifts

Employment Type: Full-Time

Experience: Freshers & Experienced Candidates Welcome

About the Role

We are looking for a proactive and customer-focused Service Desk Analyst to join our IT support team. The ideal candidate will be responsible for providing first-level technical support, troubleshooting IT issues, and ensuring timely resolution of user requests. This role is ideal for fresh graduates who are passionate about technology and customer service and are looking to build a career in IT support.

Key Responsibilities

Provide first-line technical support to end users via phone, email, chat, and ticketing systems.
Diagnose and troubleshoot hardware, software, network, and system-related issues.
Log, track, and manage incidents and service requests through the ticket management system.
Escalate complex technical issues to appropriate support teams when required.
Assist users with account management, password resets, software installations, and system access requests.
Monitor and follow up on open tickets to ensure timely resolution and customer satisfaction.
Maintain accurate documentation of issues, resolutions, and support procedures.
Adhere to service level agreements (SLAs) and organizational support processes.
Collaborate with internal teams to identify and resolve recurring technical issues.

Eligibility Criteria

B.Tech / Bachelor’s Degree in Computer Science or a related field.
Freshers are encouraged to apply.
Basic understanding of IT infrastructure, operating systems, and networking concepts.
Knowledge of troubleshooting desktop, laptop, software, and connectivity issues.
Familiarity with Windows operating systems, Microsoft Office, and common business applications.

Preferred Skills

Strong problem-solving and analytical abilities.
Excellent verbal and written communication skills.
Customer-service-oriented mindset.
Ability to work effectively in a fast-paced environment.
Basic knowledge of Active Directory, Office 365, and ticketing tools is an advantage.
Certifications such as CompTIA A+, CompTIA Network+, CCNA, MCP, or other hardware/networking certifications will be an added advantage.

Work Schedule & Benefits

Rotational UK Shifts
Alternate Saturdays Off
5.5-Day Work Week
We follow the UK Bank Holiday Calendar; Indian public holidays are not applicable.
Opportunity to work in an international support environment with excellent learning and career growth opportunities.

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,694.39 - ₹31,769.15 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

business systems analyst jobs in mohali punjab

Service Desk Analyst

Technical Business Analyst

Digital Content Writer

Solution Designer

Senior Actuarial Analyst

Sr. Business Analyst (Night Shift )

Senior ServiceNow Developer

Quality Analyst

Clinical Analyst BA/SME

Sr. ETL Engineer

QA Analyst

Software Engineer Lead

Senior Solution Designer

Quality Engineer

MarTech Engineer (all genders)

Software Engineer (Expertise in Microsoft Access VBA & SQL Server)

HR Manager

Sr. QA Analyst

Sr. .NET Developer

DevOps Engineer

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