telangana customer support coordinator Jobs – 100 Open Jobs Today

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Broadcast Operations Support

DAZN -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
4 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Organizational skills
SharePoint
Computer skills
Communication skills
Editing

Full job description

Description

DAZN holds broad spectrum of premium sports rights including UEFA Champions League, Europa League, Serie A, Bundesliga, Premier League, Japan’s J League, Formula 1, Moto GP, NFL and many fight sports. We deliver on average approximately 1200 sporting fixtures to our customers across the globe every week.

Working in Live Sport is an exciting and dynamic environment that benefits from being challenging yet rewarding. We thrive on change in order to deliver the best viewership possible whilst maintaining accurate and efficient delivery. Your industry knowledge along with strong attention to detail and organizational skills will put you in position to play a fundamental role in our Presentation Ops team.

Additionally, you will be responsible for the editing of recorded fixtures, updating the metadata and uploads for their repeat transmissions along with monitoring of some key events.

Our Presentation Operations Team is very much at the heart of DAZN. So, your positive, creative attitude along with some strong collaboration skills will play a key part towards galvanising and developing our growing department. We thrive on staying at the forefront of the industry, so you’ll need to be a bit of a chameleon too in order to adapt to regular changes in business needs, cultures, conditions and work responsibilities.

Key Responsibilities

Metadata entry and maintenance for all interstitial content into WON Maintain delivery list of interstitial assets, promos, menus & filler, legal assets etc.
Ensure all content is delivered weekly, updating regional teams for missing/failed content for both short form and long form content.
Assist in weekly delivery calls for asset delivery – Promos + Half-Time Editorial. Build of OTT playlists for Transmission, running BAS rules and performing issue checks, managing issues reported and export of playlists
Re-sequencing the junction items if required
Comply & validate the transmission formats to meet regulatory and other scheduling requirements
Deliver complete and accurate transmission formats to business-driven deadlines
Move Presentation Guides to correct folders within SharePoint
Work closely with the Presentation Coordinators to fulfil business requirements
Change management of required updates KPI capture to be completed daily and ad hoc when requested 7-month lookahead of up-and-coming fixtures, adding to Jira board as required
Creation and delivery of Commercial Formats
Monitoring of output of Broadcast Events as required
Recordings – Managing recordings – trim, edit and export
Report incidents.

Skills, Knowledge & Expertise

Knowledge of broadcast technology including playout, video and audio encoding
Experience working in a Broadcast TX/MCR would be beneficial
Motivation, commitment, enthusiasm and drive.
Experience in a broadcast environment
Strong communication and organizational skills with a strong eye for detail, prioritising workload where required.
Good understanding of the sporting landscape, and willingness to keep up with the latest news and thirst to learn more about sports you may not be as familiar with.
Strong computer skills across Microsoft, PowerPoint, Word, Teams, etc.
Interest in content production for multi-platform distribution.
Ability to work as part of a team, and individually.
Ability to adapt to changing business needs, cultures, conditions and work responsibilities.
Experience of working 24/7 shift patterns.

About DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

Agility and creativity fuel growth and innovation, to Make It Happen.

Prioritising what matters drives progress and positive outcomes, Focusing On Impact.

Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

Quick apply

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customer support coordinator jobs in telangana

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