Karnataka Bpo executive Jobs – 71 Open Jobs Today

Senior Director - Solutions
Sagility —Bengaluru, Karnataka
- Hybrid work
- Analysis skills
- AI
- Communication skills
2d
Chief Data Architect- Data Engineering
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- English
Quick apply
11d
Engineering Leader
Ema —Bengaluru, Karnataka
- Full-time
- System design
- Master's degree
- AI
Senior Business Development Executive
Griha Software Technologies —Bengaluru, Karnataka
- Email
- CRM software
- Sales
- Marketing
BPO Non voice process
Styflowne finanace services —Bengaluru, Karnataka
- ₹25,000 - ₹27,000 a month
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
9h
BPO Non-Voice Process ( Data processing & Backend Executive)
IPsoft Global Services —HSR Layout, Bengaluru, Karnataka
- ₹16,079.48 - ₹32,494.05 a month
- Part-time
- Microsoft Excel
- English
- Master's degree
Quick apply
1d
Customer Support Executive - Voice Process
Abhishek Career Solutions —HSR Layout, Bengaluru, Karnataka
- ₹16,000 - ₹22,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
7h
BPO Executive 5 days working
Styflowne finanace services —Bommanahalli, Bengaluru, Karnataka
- ₹20,000 - ₹22,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
2d
Customer Support Executive (Voice Process) – Freshers & Experienced | Bangalore
Analytics Career Connect —Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
1d
Manager - Business Development
KAM Global For Digital AI Media Solutions Private Limited —RT Nagar, Bengaluru, Karnataka
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
3d
Collection Associate
Moneyview —Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Paid time off
Quick apply
2d
BPO voice
analytics career connect —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
7d
BPO Non-Voice Process ( Email & Chat Support)
IPsoft Global Services —Indira Nagar, Bengaluru, Karnataka
- ₹16,028.23 - ₹54,766.99 a month
- Part-time
- Customer service
- English
- Master's degree
Quick apply
7d
Tele Calling Executive
Ecompat technology pvt ltd —Palace Guttahalli, Bengaluru, Karnataka
- ₹12,000 - ₹15,000 a month
- Urgently hiring
- Sales
- Customer service
- Bachelor's degree
Quick apply
3d
US Voice Process
Gravita Oasis Review Solutions Pvt Ltd —Bengaluru, Karnataka
- Full-time
- HIPAA
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
5d
BPO voice
analytics career connect —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
4d
International/Domestic BPO (Voice and Semi-Voice)
Analytics Career Connect —Bengaluru Rural District, Karnataka
- ₹20,000 - ₹36,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
7d
BPO Non-Voice Process ( Data processing & Backend Executive)
Arihant Webtech —Madiwala, Bengaluru, Karnataka
- ₹16,000 - ₹32,000 a month
- Part-time
- Microsoft Excel
- English
- Master's degree
Quick apply
3d
BPO Associate
Analytics Carrer Connect —Bengaluru, Karnataka
- ₹20,000 - ₹36,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
5d
Customer Support Executive / Voice Process
Analytics Career Connect —Bengaluru, Karnataka
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
4d

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Senior Director - Solutions

Sagility -
Bengaluru, Karnataka

Apply Now

Job details

Permanent
2 days ago

Qualifications

Sales
Analysis skills
AI
Communication skills
Employee evaluation

Full job description

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Senior Director - Solutions

Job Description:

Role Summary

The Solution Architect will play a strategic role in positioning the organization as a leading end-to-end partner in the U.S. healthcare ecosystem. This role is responsible for designing innovative, outcome-driven solutions across back-office operations, enabling enhanced client value, operational efficiency, and competitive differentiation. The individual will be a key contributor across the sales lifecycle, from opportunity discovery to solution design and successful transition to delivery.

Role Details

Role: Solution Architect

Designation : Senior Director

Function : Solutions

Domain Expertise : Back-Office Operations (U.S. Healthcare preferred)

Experience (Mandatory)

12–14 years in BPO Operations/Solutions (Back-Office)

Experience (Preferred)

12–14 years in Healthcare BPO Operations/Solutions

Overall Experience : 15–18 years

Location: India (Offshore)

Work Model : Hybrid (Remote + Office)

Role Type : Individual Contributor

Employment Type: Permanent

Reporting To : VP – Solutions

Role Overview

The Solution Architect will drive solution innovation across traditional administrative services and next-generation digital transformation initiatives. The role requires deep expertise in U.S. healthcare back-office operations, including Claims, Enrollment & Billing, Configuration, Mailroom, Provider Network Operations, General & Administrative (G&A), and Revenue Cycle Management (RCM).

The incumbent will design and deliver scalable, outcome-based solutions aligned to client needs across the member, provider, and agent lifecycle, while contributing to thought leadership and market differentiation.

Solutions Function – Scope & Capabilities

This function plays a critical role in bridging client requirements with scalable, technology-enabled business solutions. Key components include:

Needs Assessment: Conduct in-depth discovery sessions to understand client business challenges, operational gaps, and strategic objectives, translating them into clearly defined problem statements.
Solution Design: Develop tailored, end-to-end solutions encompassing process design, operating models, technology enablement, and transformation strategies aligned to client needs.
Implementation Oversight: Guide the deployment of solutions, ensuring seamless integration into existing client environments, supported by structured transition plans, training, and change management.
Optimization & Continuous Improvement: Monitor solution performance against defined KPIs and outcomes, driving continuous improvement through data-led insights and feedback loops.
Innovation & Transformation: Leverage industry trends, emerging technologies, and automation capabilities to design forward-looking, differentiated solutions that create competitive advantage.
Client Engagement & Stakeholder Management: Act as a strategic liaison between clients and internal teams, ensuring alignment, transparency, and consistent delivery of business objectives.

Key Responsibilities

1. Solution Leadership & Client Engagement

Serve as a trusted client-facing solutions partner, translating complex business challenges into scalable, transformation-led solutions.
Lead discovery sessions, client workshops, and executive presentations across the sales lifecycle.
Design and deliver BPaaS, operational, and digital/automation-led solutions across healthcare payer, provider value chains & Managed services.
Conduct onsite and virtual assessments to define problem statements and align solutions with measurable outcomes.
Ensure seamless transition of solutions from sales to delivery teams.

2. Solution Design & Domain Expertise

Architect end-to-end, outcome-driven solutions leveraging platforms, technology, and optimized operating models.
Apply deep domain expertise in U.S. healthcare back-office and RCM operations.
Integrate automation, analytics, and digital capabilities into solution frameworks.
Collaborate with cross-functional teams including technology, operations, WFM, SMEs, and automation specialists.

3. Strategy & Go-To-Market (GTM)

Contribute to and shape GTM strategies aligned with market trends and competitive positioning.
Partner with sales and finance teams to develop commercially viable and competitive pricing models.
Support RFP responses, proposals, client pitches, and marketing initiatives.
Drive internal alignment to scale and replicate successful solution offerings.

4. Cross-Functional Collaboration

Build strong partnerships across operations, HR, L&D, technology, and client stakeholders.
Align on delivery models, timelines, implementation strategies, and ROI expectations.
Identify capability gaps and drive continuous improvement in solution development and execution.

5. Governance, Analytics & Performance Management

Establish robust governance frameworks, reporting structures, and quality benchmarks.
Drive data-led decision-making through continuous performance evaluation and insights.
Monitor solution effectiveness, delivery quality, and business outcomes to ensure sustained value realization.

6. Commercial & Solution Ownership

Develop comprehensive cost models and pricing constructs (FTE-based, transaction-based, outcome-based, PMPM, and managed services).
Define delivery strategy including location planning, resource modeling, and financial estimates.
Collaborate with finance, legal, and delivery teams to finalize solution constructs and contracts.
Drive executive alignment and secure approvals for proposed solutions.

Key Competencies

Strong business acumen with a focus on outcomes, profitability, and client value
Deep understanding of global delivery and offshore models
High level of customer-centricity and executive presence
Strong analytical, problem-solving, and communication skills, with exposure to AI-driven reporting, dashboards, and presentations.
Proven ability to influence stakeholders and close large, complex deals
Innovative mindset with a focus on digital transformation and automation

Location:

BangaloreIndia

Apply Now

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