Bengaluru Karnataka Help desk Jobs – 147 Open Jobs Today

End User Support - Associate Services Specialist I - Pune
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1h
Manager- IT Helpdesk
Navi Limited —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
4h
Remote Engineer
NTT DATA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
14d
Receptionist
Jayashree Speciality Hospital —Seshadripuram, Bengaluru, Karnataka
- ₹14,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Flexible schedule
Quick apply
7d
End User Support
NEC Software Solutions (India) —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
8d
RRN00017257-Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
RRN000369 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
RRN00017173 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Helpdesk Senior Associate-technical support
NTT Ltd —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Writing skills
- Windows
RRN000372 -Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Platform Support Specialist
ZeroFox —Bengaluru, Karnataka
- Overnight shift
- Spanish
- Customer service
- Salesforce
- Paid time off
Quick apply
4d
Helpdesk Senior Associate - Mac Support
NTT Ltd —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Writing skills
- Microsoft Office
Analyst, GBS Support Center
Herbalife —Bengaluru, Karnataka
- Full-time
- Spanish
- Oracle
- English
ISSRRN000911 - Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
13d
Analyst - Executive Escalation. View Jobs
Swiggy —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Writing skills
RRN000375 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
RRN00017265 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
RRN000373 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Communication skills
IT CF Application Support
Euronext —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Clinic Front Office Executive
Mannat Fertility Clinic —Whitefield, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- English
- Front desk
Quick apply
1d

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End User Support - Associate Services Specialist I - Pune

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

1 hour ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Microsoft Outlook
MCSE
CCNA
LAN
Windows
Microsoft Office
Bachelor's degree
MacOS
Desktop administration
Leadership
Active Directory

Full job description

CXO – End User Support

A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CXO is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced environment, which provides services in a professional manner, through email, phone, in person (Walk-in Customers). You need to be a highly motivated team player with the skills and ability to manage ambiguity.

Work you’ll do

§ Deliver world-class customer service to every customer visiting the CXO Walk-Up.

§ Provide hardware and application support, including asset management and tracking for firm hardware and software, in alignment with established processes.

§ Install, image, and configure firm-standard builds on laptops and desktops (Windows), as well as Macs and Chromebooks.

§ Serve as a point of contact for external customers and vendors, as needed.

§ Execute manager-directed technology initiatives, including implementing new tools and capabilities under the direction of immediate supervisors.

§ Provide 24/7 support in accordance with CXO service level agreements (SLAs).

§ Deploy and support mobile devices, including user guidance and recommendations, activations, account changes, configuration, testing, troubleshooting, and issue resolution.

§ Build strong relationships with business users at all levels by promoting CXO services, understanding business needs, owing up issues through resolution, and sharing relevant technology updates.

§ Follow and reinforce standard processes and controls by documenting issues and resolutions in knowledge bases, and service desk tickets; meeting service level targets (SLTs) through accurate service/asset records, data retention, and PC compliance activities; and performing password resets.

§ Support and train users on audio/visual (A/V) and conferencing technology, including projectors and video conferencing systems, with daily checks and event start-up support (including television/cable systems where applicable).

§ Provide onsite “hands and feet” support for infrastructure teams (LAN, WAN, and telephony) when local support is required.

§ Stay current on emerging and upcoming technologies, proactively evaluating their relevance and potential impact.

§ Assess existing processes end-to-end to identify gaps, inefficiencies, and opportunities for continuous improvement.

§ Apply innovative, solution-oriented thinking to redesign workflows and propose practical, scalable enhancements that improve outcomes and customer experience.

The team

CXO team is proud to be part of Deloitte’s Technology Services spread across Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata and Chennai. This team is responsible for accomplishing various Technology support tasks at the CXO walk-up to deliver world class technology support. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices.

Qualifications

Required:

B. Tech, BE & Engineering Graduates

Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point, Teams), Zoom, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.

Preferred:

ITIL – Certification

Microsoft MCSE, A+, CCNA – Preferable

A / N+ Certification a plus
Industry certifications such as Dell or HP a plus
Basic knowledge of overall network/systems security

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 353303

Apply Now

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