kerala r&d Jobs – 77 Open Jobs Today

Customer Service Specialist
ROOTT —Kochi, Kerala
- Full-time
- ERP systems
- English
- Master's degree
Quick apply
Brand & Awareness Marketing Specialist (Dental Implants)
ROOTT —Kochi, Kerala
- Full-time
- In-person
- Marketing
Quick apply
Lead Validation Engineer - Audio
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Master's degree
- Analysis skills
- C++
Quick apply
Data Engineer(8+ years)
Inforizon —Ernakulam District, Kerala
- Remote
- DevOps
- SQL
- AWS
- Flexible schedule
2d
Sales Associate
Techno Dot Academy of R&D&I —Calicut, Kerala
- From ₹20,000 a month
- Full-time
- Hybrid work
- Sales
- Customer service
- English
Quick apply
BDE (Business Development Executive)
IHUB ROBOTICS —Kochi, Kerala
- ₹15,000 - ₹22,000 a month
- Full-time
- Computer science
- English
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
3d
Senior DevOps Engineer
Cyncly —Kochi, Kerala
- Full-time
- Azure
- DevOps
- Bachelor's degree
Technician Mechanical
IROV Technologies Private Limited —Kochi, Kerala
- English
- Assembly
- Manufacturing
Quick apply
Sales Onboarding Specialist
ROOTT —Kochi, Kerala
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
Quick apply
BUSINESS DEVELOPMENT EXECUTIVE
Z-Crossing Solutions —Kochi, Kerala
- Computer Science
- Microsoft Office
- Master's degree
Office Admin cum Receptionist
Ridhitech India —Kochi, Kerala
- Email
- Master's degree
- Bachelor's degree
- Computer skills

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Customer Service Specialist

ROOTT
Kochi, Kerala

Quick apply

Job details

Permanent | Full-time

Qualifications

ERP systems
English
Master's degree
Bachelor's degree
Customer support
Communication skills

Full job description

About the Company: ROOTT is a fast-growing dental implant company delivering innovative, precision-engineered implant solutions for clinicians worldwide. With a strong focus on quality, R&D, and professional education, ROOTT supports dentists with reliable products and practical solutions designed to improve patient outcomes.

We are looking for a highly organized and service-oriented Customer Support

Specialist to help build and manage a comprehensive customer support structure that

delivers fast, reliable, and professional assistance to clinicians, distributors,

subsidiaries, laboratories, patients, and internal team members. The goal of this role is

to ensure all inquiries are responded to within a maximum of 2 hours, while

maintaining a high level of customer satisfaction and creating a seamless support

experience across all communication channels.

Key Responsibilities

Provide timely support and coordination for:

1.Clinical-related inquiries

2. Technical and digital workflow questions

3. General customer inquiries Sales-related support requests

4. Distributor and subsidiary support

5. Patient assistance inquiries Internal coordination for IT and operational issues

Coordinate communication between clinics, laboratories, distributors, sales teams, and

internal departments.

Maintain and organize a centralized support database including:

FAQs

Case references

Common troubleshooting solutions

Product and workflow documentation

Support clinicians and partners through: Email, Phone calls, Messaging platforms,

Video consultations, On-site support when required

Assist in managing:

1. Clinical Hotline

2. Case Desk coordination

3. Digital & Lab Support Hub

4. Case planning assistance

5. Prosthetic solution coordination

Monitor customer inquiries and ensure all requests are properly tracked and resolved.

Analyze recurring customer issues and provide recommendations for service,

workflow, and product improvements.

Maintain accurate records and ensure all customer interactions are documented within

the company’s systems and Odoo platform.

Work closely with internal departments to improve response times, customer

satisfaction, and operational efficiency.

Desired candidate profile

Experience in customer support, customer success, account coordination, or technical

support.

Strong communication and problem-solving skills.

Ability to manage multiple inquiries and prioritize tasks effectively.

Experience working with CRM or ERP systems (Odoo experience is a plus).

Professional and customer-focused attitude.

Ability to work independently and collaboratively with international teams.

Experience in dental, medical, healthcare, or technical industries is an advantage.

Understanding of dental implant workflows, digital dentistry, or laboratory

coordination is a plus.

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

r&d jobs in kerala

Customer Service Specialist

Brand & Awareness Marketing Specialist (Dental Implants)

Lead Validation Engineer - Audio

Data Engineer(8+ years)

Sales Associate

BDE (Business Development Executive)

Senior DevOps Engineer

Technician Mechanical

Sales Onboarding Specialist

BUSINESS DEVELOPMENT EXECUTIVE

Office Admin cum Receptionist

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