remote reporting analyst Jobs – 146 Open Jobs Today

Technical Support Analyst I
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
HRIS Analyst
DMI —Remote
- Remote
- Microsoft Excel
- Human resources
15h
Treasury Analyst
Dicetek LLC —Remote
- Remote
- Microsoft Excel
- English
- Windows
Quick apply
9h
Oracle EBS Consultant
Euphoric Thought Technologies Pvt Ltd —Remote
- ₹1,50,000 - ₹2,00,000 a month
- Remote
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
4h
Salesforce Education Cloud Consultant
Kasmoprav —Remote
- ₹60,000 - ₹90,000 a month
- Remote
- Salesforce
- Communication skills
Quick apply
8h
Staff Consultant, Business Analyst (CASA/TD)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
1d
SAP SuccessFactors Tosca Automation Test Analyst
TestDel UK Ltd. —Remote
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Analysis skills
- Human resources
- Agile
- Work from home
Quick apply
9d
Digital Marketing Manager (Operations & Analyst)
Symentix Technologies —Remote
- Full-time
- Remote
- English
- Bachelor's degree
- Business Administration
Fabric Data Engineer
Kasmoprav —Remote
- ₹400 - ₹700 an hour
- Remote
- Azure
- DevOps
- SQL
Quick apply
2d
Analyst, Medical Device
Norstella —Remote
- Full-time
- Remote
- Research
- Master's degree
- Analysis skills
- Health insurance
- Life insurance
IT Program & Project Management Consultant
Conduent Business Services India LLP —Remote
- Email
- Remote
- Microsoft Powerpoint
- PMP
- Project management
Billing Systems Analyst II
CSG —Remote
- Email
- Remote
- Oracle
- Computer Science
- SQL
Information Security Analyst II
CSG —Remote
- Email
- Remote
- Computer Science
- Bachelor's degree
- Scripting
- Work from home
Data Engineer (PySpark, SQL)
INDUANSH PRIVATE LIMITED —Remote
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Remote
- Azure
- DevOps
- SQL
Quick apply
3h
Quality Analyst (FinCrime Investigations)
Revolut —Remote
- ₹2,700 - ₹4,000 a month
- Full-time
- Remote
- English
- Bachelor's degree
Sr. Software Developer – ColdFusion (Healthcare / Denial Management)
OSP Labs PVT LTD —Remote
- ₹1,000 - ₹3,000 an hour
- Part-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid time off
- Work from home
Quick apply
Quality Analyst (QA)
SNS System —Remote
- Full-time
- Remote
- APIs
- Communication skills
Commercial Operations Analyst
Norstella —Remote
- Full-time
- Remote
- Microsoft Excel
- Computer Science
- Sales
- Health insurance
Revenue Accounting Supervisor
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Health insurance
Senior Finance Analyst
Remoat Teams —Remote
- ₹80,000 - ₹1,00,000 a month
- Weekend availability
- Remote
- Analysis skills
- Accounting
- Financial services
- Work from home
- Flexible schedule
Quick apply
3d

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Technical Support Analyst I

CSG -
Remote

Apply Now

Job details

Full-time

Qualifications

CI/CD
Knowledge management
Oracle
Computer Science
XML
UNIX
English
Technical support
SOAP
SQL
ITIL
Continuous integration
Perl
REST
Computer networking
Telecommunication
IT
Linux
Application support
Diploma
PL/SQL
Jenkins
Billing
Communication skills
Python
Information Technology

Full job description

Provides Level 2 Support to customers - resolving technical issues/error messages encountered by customers in a live production
environment.
Appropriately handling all customer issues including troubleshooting and providing feedback to the customer.
He/she must be aware about the end-to-end billing, rating and provisioning flow, good knowledge of network components integration and their
respective functionalities.
It will be good if having the CSG Activation(IAT-Interactivate) product knowledge. Use provisioning and order management systems tools to
initiate and track the service activation process.
Must be aware of bulk provisioning process.
Supports customers per the details contained in the customer maintenance and support contracts.
Maintains a high level of customer satisfaction through professionalism, timely response, and resolution of issues.
Following up on support issues, which include liaising with both the customer as well as Level 4 (R&D) team.
Analyze and debug CSG product applications
Ensures CSG Support Tool is always updated with the latest ticket details.
Delivers product installations according to internal procedures.
Assist direct line manager with reporting on KPIs and team progress
Escalates opportunities and/or issues according to established procedures
Performs Application Health Check
Works on performance issues
Works in different business times and on-call 24hs / 7 days Shift work, stand by support and working on weeknights/weekends/public holidays
is required
Ad-hoc occasional travel to customer sites
Resource should have
2-4 years of work experience in software industry and application support experience
Degree or Diploma in Information Technology; Computer Science, Engineering
Sound knowledge on Billing and Rating
Good knowledge of Telecommunication environment and customer services procedures
Experience working with CSG products (Encompass(Singleview)/CSG Activation(IAT-Interactivate)) and having good knowledge
Technical Requirements for Encompass(Singleview)/CSG Activation(IAT-Interactivate), Oracle databases & PL/SQL, Shell, Perl, Python,
SOAP, REST, Tuxedo, XML
Subject matter expert in an area of operation support, billing system, provisioning, and other technical areas e.g., Oracle database, RedHat
Linux or Unix OS, etc.
Customer facing skills to perform on-site support for customers who have purchased the services
Experience in Incident/Problem/Change/Knowledge Management
Experience in Automation Frameworks would be a plus
Experience with CI/CD tools including Jenkins.
ITIL accreditation will be an advantage
Works well within a team environment
Able to communicate effectively to convey and clarify information
Good written and verbal communication skills
Able to communicate in English (Advanced) and one additional language is preferred

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Apply Now

Refine Your Search

reporting analyst jobs in remote

Technical Support Analyst I

HRIS Analyst

Treasury Analyst

Oracle EBS Consultant

Salesforce Education Cloud Consultant

Staff Consultant, Business Analyst (CASA/TD)

SAP SuccessFactors Tosca Automation Test Analyst

Digital Marketing Manager (Operations & Analyst)

Fabric Data Engineer

Analyst, Medical Device

IT Program & Project Management Consultant

Billing Systems Analyst II

Information Security Analyst II

Data Engineer (PySpark, SQL)

Quality Analyst (FinCrime Investigations)

Sr. Software Developer – ColdFusion (Healthcare / Denial Management)

Quality Analyst (QA)

Commercial Operations Analyst

Revenue Accounting Supervisor

Senior Finance Analyst

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