coimbatore tamil nadu application support manager Jobs – 127 Open Jobs Today

Senior Delivery Management Leader - AI productivity solutions
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Seredip Sourcing Private Limited —Neelambur, Coimbatore, Tamil Nadu
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Senior Delivery Management Leader - AI productivity solutions

EPAM Systems, Inc. -
Coimbatore, Tamil Nadu

Apply Now

Job details

Benefits

Health insurance
Paid time off

Qualifications

Power BI
SAFe
Azure
IT service management
Business analysis
Tableau
AWS
Analysis skills
Quality assurance
ITIL
Scrum
Agile
IT
AI
Communication skills
Negotiation

Full job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Senior Delivery Management Leader for AI productivity solutions to drive the successful delivery of high-impact AI programs across enterprise clients.

This role requires deep expertise in AI, cloud platforms, and application development, as well as the ability to lead large, distributed teams and manage complex client portfolios.

Responsibilities

Oversee the end-to-end delivery lifecycle for client engagements, including strategic planning, implementation, governance and post-implementation support
Ensure delivery metrics such as scope, schedule adherence, quality, budget compliance and operational KPIs are consistently met across all engagements
Manage multi-project portfolios and large cross-functional teams, ensuring collaboration across engineering, quality assurance, business analysis, architecture and DevOps
Own the program governance model (SteerCo, WSR, MSR), engaging stakeholders at all delivery levels to maintain alignment on key deliverables and risks
Take full accountability for the financial health of the client portfolio, including revenue recognition, profitability, margin improvement, budget forecasting and corrective action planning
Identify areas for cost optimization and drive OPEX reduction through automation, resource optimization or enhanced delivery models
Monitor resource utilization and productivity metrics across multiple projects
Serve as the primary client liaison for senior-level relationships (Directors, VPs, CXOs) and translate client business challenges into actionable delivery strategies
Build, lead and mentor large distributed teams of 100–150+ resources across nearshore, offshore and onshore delivery locations, cultivating high-performing teams and driving talent development
Mediate resource conflicts and escalations while ensuring delivery deadlines are met and proactively identify, assess and mitigate program risks
Plan for contingencies by implementing robust mitigation actions and escalation protocols to ensure continuity of services during high-pressure situations
Identify up-sell and cross-sell opportunities within accounts, develop strategies for expanding the organization’s footprint and partner with sales and pre-sales teams for RFPs, SOWs and business proposals
Work with Account Managers to leverage successful delivery outcomes for further client engagement growth and drive new logo acquisitions by showcasing delivery leadership and engineering excellence
Drive continuous innovation for client projects through automation, process enhancements and the adoption of emerging technologies, promoting best practices across delivery teams
Lead end-to-end AI program delivery, including the execution of Agentic AI and AI productivity solutions, implementation of AI accelerators, and establishment of measurable KPIs to track and improve delivery efficiency through AI on AWS and Azure platforms

Requirements

18-21 years of IT experience, with 8+ years in delivery leadership roles and 3+ years in AI/ML projects
Proven track record of delivering enterprise AI programs (LLMs, RAG, Agentic AI, automation use cases)
Deep understanding of cloud-native AI services on AWS or Azure
Expertise in large-scale enterprise programs across industries such as BFSI, Telecom, Healthcare, Retail or Life Sciences
Strong ability to influence and manage senior-level client stakeholders (Directors, VPs, CXOs) while building trusted relationships
Pragmatic leadership approach to resolve escalations, handle conflicts within delivery teams and overcome program challenges effectively
Familiarity with modern engineering technologies and delivery methods, including cloud platforms (AWS, Azure, GCP), microservices & DevOps, data analytics platforms (Tableau, Power BI, BigQuery) and automation frameworks like RPA (UiPath, Blue Prism)
Understanding of ITIL/ITSM frameworks and SLA-driven managed services delivery
Knowledge of Agile development methodologies (Scrum, SAFe) and traditional Waterfall-based delivery
Exceptional leadership, negotiation and decision-making skills for managing high-pressure situations and improving delivery performance
Ability to thrive in ambiguity and deliver results under challenging timelines
Strong analytical, communication and interpersonal abilities for fostering team and client collaboration

We offer

Opportunity to work on technical challenges that may impact across geographies
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
Opportunity to share your ideas on international platforms
Sponsored Tech Talks & Hackathons
Unlimited access to LinkedIn learning solutions
Possibility to relocate to any EPAM office for short and long-term projects
Focused individual development
Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Apply Now

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application support manager jobs in coimbatore tamil nadu

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