faridabad haryana technical support Jobs – 116 Open Jobs Today

Z SCALER Technical Support
NTT Data —Noida, Uttar Pradesh
- Full-time
- APIs
Technical Support Trainee
ANR Software —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Engineer (software)
DVERTEX INFO SYSTEM PRIVATE LIMITED —Greater Noida, Uttar Pradesh
- ₹15,000 - ₹28,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
13d
Customer & IT Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Linux System Administrator
CodeFire Technologies Pvt. Ltd. —Noida, Uttar Pradesh
- ₹1,67,033.10 - ₹2,40,041.62 a year
- Full-time
- Software troubleshooting
- Windows
- AWS
Quick apply
Technical Support Executive
Invoay —Noida, Uttar Pradesh
- Full-time
- English
- SQL
- Analysis skills
ISS - Network Administrator
Nucleus Software —Noida, Uttar Pradesh
- Scripting
- Linux
- Banking
System & Network Administrator
Yug Technologies —Noida, Uttar Pradesh
- ₹22,000 - ₹26,000 a month
- Full-time
- Azure
- Windows
- AWS
- Health insurance
- Cell phone reimbursement
Quick apply
IT Technical Support
Datanet Hosting Solutions —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- Windows
IT Services Specialist
OneSpan —Noida, Uttar Pradesh
- Microsoft Access
- Azure
- Software troubleshooting
Quick apply
4d
IT Technician
Srs hospital —Noida, Uttar Pradesh
- ₹11,036.61 - ₹24,000.00 a month
- Microsoft Office
- In-person
Quick apply
8d
Desktop Support Engineer
ITMantra —Noida, Uttar Pradesh
Technical Support Executive
Tele Mune —Noida, Uttar Pradesh
- Oracle
- Master's degree
- Travel
IT Sales Growth Specialist
Web5G Technology Pvt Ltd —Anand Vihar, Delhi, Delhi
- ₹15,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- In-person
- Paid sick time
Quick apply
2d
Desktop Support Engineer - L1
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Microsoft Outlook
- Software troubleshooting
- Computer networking
Quick apply
ICT Specialist
Ericsson —Noida, Uttar Pradesh
- Computer Science
- Bachelor's degree
- Scripting
6d
Customer Support Associate – Chat Process (Semi-Technical)
CSG Technosol Pvt Ltd —Noida, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
4d
HSEQ Process & Systems Support Analyst
WSP —Noida, Uttar Pradesh
- Hybrid work
- SharePoint
- Agile
3d
L1 Systems Administrator
NextGenVision Technology —Noida, Uttar Pradesh
- Oracle
- Windows
- Agile
System Administrator
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Software troubleshooting
Quick apply

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Z SCALER Technical Support

NTT Data -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Technical support
Web servers
SSL
DNS
APIs
SIEM

Full job description

Job Requirements

Core responsibilities

Incident and problem management:

Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking, and performance problems

Infrastructure management:

Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

o ZPA Application Access: Manage application segments and segment groups to define and control user access to private internal applications.

Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations.

Support On-Prem PSE Proxy servers.

ZIA Traffic Control: Configure Cloud App Control and URL filtering policies to govern web and SaaS application access.
Identity Integration: Integrate the Zscaler platform with an identity provider (IdP) for user authentication and automated provisioning via standards like SAML and SCIM.
Deployment and configuration: Assist in the deployment and configuration of Zscaler services, ensuring all security policies and settings are correctly implemented and maintained.
Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations
Policy optimization: Optimize security policies, access control lists (ACLs), and traffic forwarding methods for both ZIA and ZPA to enhance security and performance.
Investigate and resolve SSL inspection bypass issues, using traffic decryption capabilities to analyze problems with specific URLs or applications.
DLP Incidents: Manage and investigate incidents related to Data Loss Prevention (DLP), handling sensitive data exposure alerts and policy violations. Escalation point will be HP cyber DLP team.
Troubleshooting complex issues: Diagnose and resolve advanced connectivity issues using log analysis, deep packet inspection (DPI), and other debugging techniques.
Log analysis and reporting: Analyze Zscaler logs to monitor for security issues and generate reports on system performance and security events.
L2 administrators review Sandbox reports in the Dashboards and Analytics sections
Collaboration: Work closely with network, security, and DevOps teams, as well as third-party vendors and Zscaler support, to troubleshoot and resolve issues.
Escalate to L3 or raise TAC case as required for further investigation, as required
Integration management: Manage integrations between Zscaler and other security tools, such as SIEM (Security Information and Event Management) and EDR (Endpoint Detection and Response) systems.
Documentation and training: Maintain and create detailed technical documentation for configurations, procedures, and troubleshooting steps. Provide training and knowledge transfer to L1 support staff. Advanced duties and skills
API utilization: Leverage Zscaler APIs to automate policy updates, reporting, and monitoring tasks.
Zero Trust implementation: Enforce zero-trust security principles and manage the different components that comprise the Zero Trust Exchange.
Certificate management: Manage and troubleshoot issues related to enrollment and web server certificates used by Zscaler Client Connector and other infrastructure components.
Advanced firewall policy: Manage integrated cloud firewall capabilities, including filtering policies, NAT control, and DNS control policies.
User and device troubleshooting: Troubleshoot advanced user-specific issues, such as failed authentication or issues with the Zscaler Client Connector on endpoints.

Work Experience

Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

Apply Now

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technical support jobs in faridabad haryana

Z SCALER Technical Support

Technical Support Trainee

IT Support Engineer (software)

Customer & IT Support

Linux System Administrator

Technical Support Executive

ISS - Network Administrator

System & Network Administrator

IT Technical Support

IT Services Specialist

IT Technician

Desktop Support Engineer

Technical Support Executive

IT Sales Growth Specialist

Desktop Support Engineer - L1

ICT Specialist

Customer Support Associate – Chat Process (Semi-Technical)

HSEQ Process & Systems Support Analyst

L1 Systems Administrator

System Administrator

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