remote operations analyst Jobs – 131 Open Jobs Today

ServiceNow Engineer
XO Health Inc. —Remote
- ₹30,00,000 - ₹35,00,000 a year
- Remote
- Azure
- DevOps
- HIPAA
- Health insurance
Quick apply
Project Analyst
Dhwani Rural Information Systems Pvt. Ltd. —Remote
- ₹9,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
2h
Senior Macro Specialist (FX & Commodities)
Abra Capital —Remote
- ₹2,50,000 - ₹5,00,000 a month
- Full-time
- Remote
- Research
- Presentation skills
- Communication skills
- Work from home
Quick apply
1d
Senior Business Analyst (AI Solutions)
RSN GINFO Solutions —Remote
- ₹7 - ₹8 an hour
- Full-time
- Remote
- Bachelor's degree
- Machine learning
- APIs
Revenue Accounting Supervisor
Porch —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Health insurance
NetScout Developer/ Engineer / Analyst
Expert Edge Services LLP —Remote
- ₹50,000 - ₹80,000 a month
- Remote
- Analysis skills
- Computer networking
Quick apply
4d
SAP BSA – MM, Ariba, VIM & Concur
INDUANSH PRIVATE LIMITED —Remote
- ₹1,00,000 - ₹1,10,000 a month
- Full-time
- Remote
- Analysis skills
- Accounting
- Agile
Quick apply
Corporate Vice President - Investments
AxisMaxlife —Remote
- Remote
- Leadership
Quality Analyst (FinCrime Investigations)
Revolut —Remote
- ₹2,700 - ₹4,000 a month
- Full-time
- Remote
- English
- Bachelor's degree
Associate Manager, IT
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Management
- Customer service
- Supervising experience
4d
Sr. Software Developer – ColdFusion (Healthcare / Denial Management)
OSP Labs PVT LTD —Remote
- ₹1,000 - ₹3,000 an hour
- Part-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid time off
- Work from home
Quick apply
Sales Operations Analyst
Sprinto —Remote
- From ₹14,000 a month
- Remote
- Microsoft Excel
- Plumbing
- AI
- Work from home
Quick apply
Data Specialist
YipitData —Remote
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Modeling & Simulation Specialist Associate
General Dynamics Information Technology —Remote
- ₹64,230 - ₹74,750 a year
- Remote
- B.Sc
- Bachelor's degree
- Travel
- Paid time off
Research Analyst Intern
TPN —Remote
- From ₹5,000 a month
- Remote
- English
- Microsoft Office
- Master's degree
- Work from home
Quick apply
10d
Senior Analyst
Cimpress —Remote
- Remote
- Merchandising
- SQL
- Marketing
- Work from home
Quick apply
Senior Manager - Business System Analyst
AxisMaxlife —Remote
- Remote
- Software troubleshooting
- Master's degree
- Bachelor's degree
Survey Programmer/Senior Survey Programmer
Talentra —Remote
- Email
- Remote
- Computer Science
- Bachelor's degree
- JavaScript
- Paid time off
- Work from home
Quick apply
1d
Revenue Accounting Supervisor
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Health insurance
Business Analyst
IDMWORKS —Remote
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Travel
Quick apply
4d

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operations analyst jobs near remote

ServiceNow Engineer

XO Health Inc. -
Remote

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Job details

₹30,00,000 - ₹35,00,000 a year

Benefits

Health insurance

Qualifications

CI/CD
SFTP
Azure
CSS
DevOps
HIPAA
Git
Test-driven development
Performance testing
SOAP
AWS
Quality assurance
JavaScript
Terraform
Continuous integration
REST
Natural language processing
Angular
Scrum
SharePoint
APIs
Certified Scrum Master
ServiceNow
Agile
Predictive analytics
S3
AI
Jenkins
Communication skills
HTML
AWS Certified Developer – Associate
AWS Certified Solutions Architect – Professional

Full job description

XO Health believes healthcare is fixable. Become part of the community changing the face of the industry.

XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone – from those who receive care, to those who deliver it, to those who pay for it.

We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation.

ServiceNow Engineer - India (Remote)

About the Role:

We are looking for a hands-on ServiceNow Engineer to partner with our ServiceNow Architect in building and rolling out a scalable, enterprise-grade platform tailored to healthcare insurance operations. You'll take the Architect's design blueprints and turn them into reality—configuring, developing, testing, and deploying ServiceNow Customer Service Management (CSM) and Healthcare & Life Sciences (HCLS) modules to support customer service, case management, utilization management, and core healthcare insurance workflows.

Key Responsibilities :

Implementation & Configuration

Module Setup

Configure and customize ServiceNow CSM modules: account & contact management, entitlements, case management, knowledge, and omni-channel support.

Implement and tailor HCLS modules (Member Services, Provider Relations, Utilization Management) per design specifications.

Workflow Development

Build out case management flows: claims intake, adjudication, grievances, and appeals using CSM case stages, SLAs, and assignment rules.

Develop utilization management processes: prior authorization requests, medical necessity reviews, care coordination tasks.

Portals & Self-Service

Create and enhance the Customer Service Portal and Member/Provider portals using Service Portal Designer and UI Builder.

Implement client scripts, UI policies, and UI actions to enforce business rules and streamline user experience.

Integrations & Automations

API & MID Server

Develop integrations via REST/SOAP APIs, Integration Hub spokes, and MID Server for secure data exchange with AWS Data Lake, Microsoft 365/SharePoint, and external claims systems.

Automate batch transfers (sFTP) and event-driven messaging (EventBridge, Kafka).

Orchestration & Flow Designer

Leverage Flow Designer and ServiceNow Orchestration to automate end-to-end processes (e.g., case routing, entitlement checks, document generation, notifications).

DevOps & CI/CD

Implement application lifecycle management using Git, Jenkins (or Azure DevOps), and ServiceNow Update Sets.

Assist in authoring Infrastructure as Code (Terraform/CloudFormation) for development/test environments.

Testing, Deployment & Support

Quality Assurance

Write Automated Test Framework (ATF) tests and coordinate UAT with business and QA teams.

Conduct performance and load testing; troubleshoot and optimize bottlenecks.

Release Management

Manage deployments across Dev QA Prod using change management best practices.

Package update sets, scoped apps, and manage application dependencies.

Production Support

Provide Tier-2/3 support: incident triage, root cause analysis, and system maintenance.

Monitor platform health, tune performance, and apply patches/upgrades.

Collaboration & Documentation

Cross-Functional Teamwork

Work closely with the Architect to clarify requirements, suggest optimizations, and ensure alignment to the overall solution design.

Partner with business analysts, QA engineers, and stakeholders to translate needs into technical deliverables.

Documentation & Training

Produce clear technical documentation: design specs, runbooks, integration guides, and KB articles.
Train support teams and end-users on portal usage, new features, and troubleshooting.

Qualifications :

Technical Skills

ServiceNow Expertise

3+ years in ServiceNow development/implementation, with a focus on CSM and HCLS modules.

Strong experience with scoped apps, Update Sets, Flow Designer, Service Portal, and UI Builder.

Development & Scripting

Proficient in JavaScript (server & client), HTML, CSS, and AngularJS/Foundation (for legacy portals).

Skilled with ServiceNow APIs, Integration Hub, and MID Server.

Integrations & Cloud

Hands-on with REST/SOAP integrations, sFTP, and event-driven architectures.

Familiarity with AWS services (S3, Lambda, API Gateway) and Microsoft Graph API.

DevOps & Testing

Knowledge of CI/CD pipelines (Git, Jenkins, Azure DevOps) and ATF.

Experience with test-driven development and performance testing.

Healthcare Domain

Understanding of health insurance processes (claims, enrollment, utilization management).

Familiarity with HIPAA, HL7, ACA, and other regulatory frameworks.
AI / GenAI Skills (Bonus)
Hands-on experience with ServiceNow Now Assist (Generative AI)

Understanding of AI/ML concepts: NLP, predictive analytics, LLMs

Experience in implementing chatbots for fulfiller roles in workspace, and AI capabilities in CSM applications.

Experience implementing:

AI-powered ticket summarization

Knowledge generation

Intelligent search & recommendations
Exposure to AI Agents / autonomous workflows in ServiceNow

Soft Skills

Strong problem-solving mindset and attention to detail.

Excellent verbal and written communication, able to explain technical concepts to non-technical stakeholders.
Collaborative team player comfortable in Agile/Scrum environments.

Preferred Certifications

ServiceNow: Certified System Administrator (CSA) & Certified Implementation Specialist – CSM/HCLS.

Cloud: AWS Certified Developer / Solutions Architect.

Healthcare: CHPS, CHAM, or similar.

DevOps: Jenkins Engineer, Azure DevOps Engineer.

XO Health is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. XO Health promotes a drug-free workplace.

Quick apply

Refine Your Search

operations analyst jobs in remote

ServiceNow Engineer

Project Analyst

Senior Macro Specialist (FX & Commodities)

Senior Business Analyst (AI Solutions)

Revenue Accounting Supervisor

NetScout Developer/ Engineer / Analyst

SAP BSA – MM, Ariba, VIM & Concur

Corporate Vice President - Investments

Quality Analyst (FinCrime Investigations)

Associate Manager, IT

Sr. Software Developer – ColdFusion (Healthcare / Denial Management)

Sales Operations Analyst

Data Specialist

Modeling & Simulation Specialist Associate

Research Analyst Intern

Senior Analyst

Senior Manager - Business System Analyst

Survey Programmer/Senior Survey Programmer

Revenue Accounting Supervisor

Business Analyst

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