Manager in/vas Jobs

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Manager – Key Accounts

Ozonetel Communications -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
14 hours ago

Benefits

Cell phone reimbursement

Qualifications

Telephony
PCI
Call center
Business analysis
Information security
Sales
Analysis skills
Presentation skills
SaaS
Account management
Communication skills

Full job description

Position :Manager – Key Accounts
Experience: 5-10 years
Location: Mumbai

About the Role

We are looking for a growing Sales Team with Key Account Managers with 5+ years of experience and Sr. Key Account Managers with 10+ years of experience to join our team to drive growth.

What You’ll Be Doing

Key Responsibilities – Key Account Manager / Sr. Key Account Manager

Manage existing accounts, and increase revenue in existing accounts.
Cross Sell and Upsell our services.
Conduct periodic reviews with the key stakeholders in the account
Control and manage churn and contraction.
Ensure revenue targets are met, month on month
Coordinate with respective teams to ensure a superior experience for the customer
Account Management experience is essential
Good understanding of Enterprise SaaS applications/ collaboration technology/ Telecom technologies/ workflow technologies.
Build and promote strong, long-lasting customer relationships and understand client needs (from time to time)
Excellent communication and presentation skills
Analytical skills and Business Analysis experience to understand customer business, customer engagement challenges to align solutions for customer success.

Profile Requirements

Experience of 5+ years for KAM and 10+ years for Senior KAM
Should have SME/Enterprise/Corporate sales background
Candidates with experience in Voice VAS service providers, Contact Centre solutions sales and/or Cloud Telephony products.
Prior Account Management Experience for Key Account Manager role
Experience in Tech/SaaS companies with Voice background

Additional Skills:

Should have a basic/ foundation knowledge in information security standards like ISO27001, HIPAA, PCI-DSS etc.
Should be aware of Ozonetel Information security framework, policies and standards.
Follow security hygiene related standards related to desktop/ server / application / database/ network environments.

Preferred Industry: Tech/SaaS companies with voice background

Salary & Compensation: Competitive Package + Performance Incentives + mobile allowance + travel + other benefits

We are looking for growing our Sales Team with Key Account Managers with 5+ years of experience and Sr. Key Account Managers with 10+ years of experience to join our team to drive growth.

What You’ll Be Doing

Key Responsibilities – Key Account Manager / Sr. Key Account Manager

Manage existing accounts, and increase revenue in existing accounts.
Cross Sell and Upsell our services.
Conduct periodic reviews with the key stakeholders in the account
Control and manage churn and contraction.
Ensure revenue targets are met, month on month
Coordinate with respective teams to ensure a superior experience for the customer
Account Management experience is essential
Good understanding of Enterprise SaaS applications/ collaboration technology/ Telecom technologies/ workflow technologies.
Build and promote strong, long-lasting customer relationships and understand client needs (from time to time)
Excellent communication and presentation skills
Analytical skills and Business Analysis experience to understand customer business, customer engagement challenges to align solutions for customer success.

Profile Requirements

Experience of 5+ years for KAM and 10+ years for Senior KAM
Should have SME/Enterprise/Corporate sales background
Candidates with experience in Voice VAS service providers, Contact Centre solutions sales and/or Cloud Telephony products.
Prior Account Management Experience for Key Account Manager role
Experience in Tech/SaaS companies with Voice background

Job Category: Accounts

Job Type: Full Time

Job Location: Mumbai

Apply Now

Refine Your Search

Manager – Key Accounts

Software Engineer (AI Engineer, Python, 1-2 years' experience only)

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Additional Skills:

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