Require hr coordinator Jobs

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The Cancer Vet —Bengaluru, Karnataka
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- Hospitality
- Microsoft Excel
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Quick apply
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Clinic Manager

The Cancer Vet
Bengaluru, Karnataka

Quick apply

Job details

Full-time
From ₹50,000 a month

Qualifications

Hospitality
Business Management
Microsoft Excel
Management
Operations management
Customer service
Facilities management
Ophthalmology
Administrative experience
Bachelor's degree
Team management
Hospitality Management
Communication skills

Full job description

Position Title

Clinic Manager

Location

Bengaluru

Company Overview

The Eye Vet is India’s first specialty veterinary ophthalmology clinic chain, providing advanced eye care, diagnostics, and surgical treatments for animals across multiple cities in India and Dubai. The organization operates state-of-the-art specialty veterinary clinics focused on compassionate care, advanced medicine, and exceptional client experience.

Alongside ophthalmology services, the group is also expertise into specialty veterinary oncology and exotic animal care through:

We are looking for a proactive and operationally strong Clinic Manager to oversee the daily functioning of our veterinary specialty clinics.

Job Summary

The Clinic Manager will be responsible for managing the overall operations, administration, client experience, team coordination, facility management, and process compliance of the clinic. The role requires strong leadership, multitasking ability, people management skills, and operational discipline to ensure smooth clinic functioning and excellent service standards.

Key Responsibilities

Clinic Operations

Manage the day-to-day operations of the clinic.
Ensure smooth patient flow, appointment coordination, and client handling.
Monitor clinic opening and closing procedures.
Ensure operational readiness of consultation rooms, OT, diagnostics, pharmacy, and reception areas.
Coordinate with doctors, technicians, front desk staff, housekeeping, and vendors.

Team Management

Supervise front office, housekeeping, support staff, and coordinators.
Prepare staff duty rosters and shift schedules.
Monitor staff attendance, discipline, grooming, and performance.
Conduct regular team meetings and operational briefings.
Support HR in recruitment coordination and onboarding activities.

Client Experience & Service Quality

Ensure excellent customer service and client satisfaction.
Handle escalations, complaints, and service recovery professionally.
Monitor feedback and improve patient/client experience.
Maintain a warm, compassionate, and professional clinic environment.

Inventory & Vendor Management

Monitor stock levels of medicines, consumables, OT supplies, and housekeeping materials.
Coordinate with vendors for maintenance, housekeeping, pest control, biomedical waste, etc.
Ensure timely procurement and stock replenishment.
Verify invoices and maintain vendor coordination.

Compliance & Administration

Ensure adherence to SOPs, hygiene protocols, and safety standards.
Maintain records, reports, and operational documentation.
Coordinate with management for audits and compliance requirements.
Ensure proper maintenance of clinic infrastructure and equipment.

Financial & Reporting Responsibilities

Monitor billing processes and daily collections.
Maintain operational MIS reports and clinic performance data.
Track expenses and coordinate with accounts for invoice processing.
Support management in achieving operational efficiency and revenue targets.

Required Skills & Competencies

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Strong problem-solving and conflict-resolution skills
Good administrative and organizational capabilities
Ability to manage operations in a fast-paced environment
Customer service orientation and empathy towards pet owners
Proficiency in MS Excel, Google Sheets, and basic reporting

Preferred Qualifications

Bachelor’s degree in Management, Healthcare Administration, Hospitality, or related field
6–10 years of experience in clinic, hospital, healthcare, hospitality, or retail operations management
Experience in veterinary or healthcare industry preferred
Ability to handle multi-location coordination will be an added advantage

Working Conditions

5-day working week
Flexibility to handle operational emergencies when required

Why Join Us?

Opportunity to work with India’s leading specialty veterinary healthcare brands
Exposure to advanced veterinary specialty care and modern clinical practices
Dynamic and growth-oriented work environment
Career growth opportunities within expanding specialty veterinary networks

Pay: From ₹50,000.00 per month

Work Location: In person

Quick apply

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