Remote Engineer java architecture Jobs – 121 Open Jobs Today

L2 Support Engineer
Netomi —Remote
- Full-time
- Remote
- Salesforce
- Java
- Administrative experience
Quick apply
Software Development Engineer in Test (SDET)
Technology Next —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- Java
Quick apply
6d
Lead Engineer - Whatsapp
HighLevel —Remote
- Full-time
- Remote
- Java
- APIs
- AI
AI engineer
MyData Insights Private Limited —Remote
- Remote
- Azure
- Computer Science
- Java
Quick apply
AWS Devops -SRE 5-7 years
Jinendra infotech pvt ltd. —Remote
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Software troubleshooting
- DevOps
- Java
Quick apply
Senior AI Engineer
Azoca Technologies Pvt Ltd —Remote
- Up to ₹15,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Quick apply
SDE II - Backend
Netomi —Remote
- Full-time
- Remote
- System design
- Java
- Databases
Quick apply
Java Coding Specialist - Freelance AI Trainer Project
Meridial —Remote
- ₹8 - ₹65 an hour
- Remote
- Doctoral degree
- Computer Science
- Java
- Health insurance
- Paid time off
14d
Software Development Engineer in Test III - Lead Gen
HighLevel —Remote
- Full-time
- Remote
- Java
- JavaScript
- APIs
5d
Mid/Senior Software Engineer (Java)
Revolut —Remote
- Full-time
- Remote
- Computer Science
- English
- Java
Solutions Support Engineer
Wiz —Remote
- Weekend availability
- Remote
- Azure
- Software troubleshooting
- Java
14d
Senior Platform Engineer (Golang + Cloud)
Hamon Technologies —Remote
- Full-time
- Remote
- Java
- AWS
- Communication skills
Senior Software Engineer
Cotiviti —Remote
- Full-time
- Remote
- Oracle
- Computer Science
- B.Sc
Machine Learning (ML) Engineer
Futops Technologies India Pvt. Ltd —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Java
- Work from home
Senior/Lead Back End Engineer
RemoFirst —Remote
- Full-time
- Remote
- English
- Java
- Databases
Quick apply
5d
Cloud Operations - Manager
Infios —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- DevOps
6d
Solutions Support Engineer
Wiz, Inc. —Remote
- Weekend availability
- Remote
- Azure
- Software troubleshooting
- Java
Quick apply
Associate Principal Engineer, Java Fullstack
Nagarro —Remote
- Remote
- Azure
- Java
- AWS
Quick apply
Windchill PLM Sr. Architect
Forar Tech India Private Limited —Remote
- ₹20,00,000 - ₹40,00,000 a year
- Full-time
- Remote
- AutoCAD
- Oracle
- Software troubleshooting
- Commuter assistance
- Health insurance
Quick apply
Staff software engineer
Cotiviti —Remote
- Full-time
- Remote
- Computer Science
- B.Sc
- Java

I want to receive the latest job alerts for engineer java architecture in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineer java architecture jobs near remote

L2 Support Engineer

Netomi -
Remote

Quick apply

Job details

Full-time

Qualifications

Salesforce
Technical support
Java
Administrative experience
JavaScript
APIs
Business requirements
AI
HTML
MySQL
SDLC

Full job description

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role

The support engineer at Netomi will be a Subject Matter Expert on Netomi’s offerings from Product, Technical and Business perspectives. The person will develop in-depth knowledge of the Product Offering, work in a customer-facing mode and be able to manage multiple projects at a time.

Responsibilities

In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations.
Understanding of business requirements for our different customers and how they can be solved through AI Studio.
Participate in the software development lifecycle to learn the new system/feature.
Responsible for resolving the ticket queue through Zendesk.
Coordinating and leading troubleshooting through incident management.
Creating documents and maintaining our internal knowledge base.
Improving our internal processes between teams and support.
Assist and own production setups in client environments .
Own and report SLA and other key metrics.
Participate in a 24x7 rotational shift.

Requirement

5-6 years of experience in both administrative roles and technical support, specializing in Zendesk and API integrations.
Proficient in Java and HTML, enhancing technical capabilities for comprehensive support.
Proven track record of positively impacting organizations through the development and implementation of standard operating practices.
Familiarity with start-up environments, demonstrating adaptability to dynamic work settings.
Strong ability to navigate and excel in fast-paced and evolving work environments, with a specific background in technical support roles.
Respond to customer inquiries and support requests via phone, email, or chat
Identifies workaround for bug fixes and support L1 in any issue(s) that they are unable to resolve
Deep understanding of tools like Postman/Datadog/Workato
Collaborate with different teams Ex: DA/Product/CS Dev/QA for effective troubleshooting of customer issues
Troubleshoot and resolve technical issues related to Java and MySQL
Good knowledge of JavaScript with the ability to identify code-level issues and rectify
Write custom scripts and code snippets to automate support tasks and improve support processes.
Collaborate with development teams to resolve complex technical problems.
Expert level understanding of troubleshooting agent desk like Salesforce/Zendesk/Genesys.
Creates and Documents knowledge base articles
Ability to train New Hires in the team on Process, Product and Technology
Effectively mentors multiple L1s in the context of support

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

engineer java architecture jobs in remote

L2 Support Engineer

Software Development Engineer in Test (SDET)

Lead Engineer - Whatsapp

AI engineer

AWS Devops -SRE 5-7 years

Senior AI Engineer

SDE II - Backend

Java Coding Specialist - Freelance AI Trainer Project

Software Development Engineer in Test III - Lead Gen

Mid/Senior Software Engineer (Java)

Solutions Support Engineer

Senior Platform Engineer (Golang + Cloud)

Senior Software Engineer

Machine Learning (ML) Engineer

Senior/Lead Back End Engineer

Cloud Operations - Manager

Solutions Support Engineer

Associate Principal Engineer, Java Fullstack

Windchill PLM Sr. Architect

Staff software engineer

I want to receive the latest job alerts for engineer java architecture in remote

Related Searches

Explore jobs in more locations

Responsibilities

Requirement

Jobseeker tools

Employer Tools

Browse

Stay Connected