Project Manager (L&D Shared Services)
Johnson Controls —Pune, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- HVAC
1d
Senior Analyst, Global Real Estate Services
Mastercard —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Analyst/Senior Analyst - Campaign Operations
METRO Global Solution Center IN —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- English
Quick apply
Sales Coordinator
Aver Electrotech —Pune, Maharashtra
- From ₹20,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Sales Development Performance Lead, Inbound
Avalara —Pune, Maharashtra
- Remote
- Salesforce
- Mentoring
- APIs
- Health insurance
- Paid time off
7d
Admissions Coordinator
PrimaVerse IDC —Pune, Maharashtra
- Full-time
- Walk-in
- Bachelor's degree
- Recruiting
- Organisational skills
Quick apply
Business Process Manager
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- English
- In-person
- AI
- Paid time off
Sales Coordinator
Provost Contrivers —Pune, Maharashtra
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
CSS Optimized EFS RoA RTP Coordinator III
Corning —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Coordinator
Discreet Solutions —Pune, Maharashtra
- From ₹10,000 a month
- Full-time
- Sales
- Communication skills
6d
Project Coordinator
E-QL Business Solutions —Pune, Maharashtra
- Email
- English
- Master's degree
- Project management
Project Manager
Hi-Tech Supports and Hangers —Pune, Maharashtra
- ₹50,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Cell phone reimbursement
- Food provided
Quick apply
6d
Service Planner - Gokhalenagar
Rentokil Initial —Pune, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Aftersales Parts Coordinator, CC
AGCO —Pune, Maharashtra
- Microsoft Excel
- Salesforce
- ERP systems
- Health insurance
HR Consultant (Delivery Lead N2 Japanese Bilingual)
Fujitsu —Pune, Maharashtra
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Client Relations & Sales Coordinator - Real Estate
Pune Realty —Baner, Pune, Maharashtra
- ₹3,60,000 a year
- Microsoft Office
- Master's degree
- Bachelor's degree
BDM/ Client servicing/ (corporate & wedding)
Absolute Concepts Events & Entertainment —Pune, Maharashtra
- Master's degree
- Business development
- Travel
Spare Parts Order Manager
Vanderlande Industries —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
Coordinator
M Shah & Co —Shivane, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
COE Mobility Logistics Procurement - Sr.Analyst
Eaton —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alerts for customer support coordinator in pimpri pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near pimpri pune maharashtra

Sales Coordinator jobs in Pune, Maharashtra

HR Consultant jobs in Pune, Maharashtra

Real Estate Analyst jobs in Pune, Maharashtra

Operations Analyst jobs in Pune, Maharashtra

Project Coordinator jobs in Pune, Maharashtra

Process Manager jobs in Pune, Maharashtra

Project Manager jobs in Pune, Maharashtra

Logistics Associate jobs in Pune, Maharashtra

Sales Coordinator jobs in Ahmedabad, Gujarat

Helper, Sales, Vishal Mega Mart jobs in Darbhanga, Bihar

Remote Sales jobs in Mumbai, Maharashtra

Sales jobs in Dibrugarh, Assam

Sales Coordinator jobs in Bengaluru, Karnataka

Sales Coordinator jobs in Vijayanagar, Bengaluru, Karnataka

Office Coordinator jobs in Chandigarh, Chandigarh

Sales Coordinator jobs in Vashi, Navi Mumbai, Maharashtra

Sales Lead jobs in Anantapur, Andhra Pradesh

Sales Executive jobs in Ranchi, Jharkhand

Sales jobs in Patiala, Punjab

Sales jobs in Hubli, Karnataka

Project Manager (L&D Shared Services)

Johnson Controls -
Pune, Maharashtra

Apply Now

Job details

Full-time
1 day ago

Qualifications

Jira
Power BI
Vendor management
SCORM
Project management
Bachelor's degree
Content development
HVAC
Risk management
SharePoint
Microsoft Project
Communication skills
Instructional design
Analytics

Full job description

L&D Shared Services – Project Manager

Job Description

What you will do

Manage end-to-end L&D content delivery projects by owning planning, governance, coordination, execution, tracking, and closure across the project lifecycle. The Project Manager will work closely with internal project coordinators, project leads, instructional designers, QA analysts, vendors, and business stakeholders to ensure learning deliverables are delivered on time, within scope, within cost, and with the expected quality. The role requires strong operational discipline, stakeholder management, vendor coordination, intake governance, effort and timeline estimation, reporting, quality governance, analytics-driven planning, conflict resolution, and continuous improvement to support the current L&D Shared Services operating model.

In addition to the above, the Project Manager will be expected to:

Own project governance by managing scope, timelines, risks, dependencies, stakeholder expectations, and delivery commitments across active projects.

Enable smooth coordination between internal teams, external stakeholders, vendors, IDs, QA analysts, and coordinators to ensure clear handoffs and accountability.

Drive operational excellence through intake tracking, POD updates, vendor workflow governance, reporting hygiene, process documentation, and continuous improvement.

How you will do it

Lead project planning, execution, monitoring, and closure for L&D content development and learning delivery projects.
Participate in requirement gathering, clarify scope, define delivery approach, and create phase-wise project and communication plans.
Support effort, cost, timeline, and resource estimation to enable realistic delivery commitments and project prioritization.
Determine and govern the execution strategy across in-house teams and vendors based on scope, capacity, skills, timelines, and delivery complexity.
Partner with project coordinators for internal coordination, trackers, meeting logistics, documentation, and follow-ups.
Partner with project leads for external stakeholder coordination, requirement alignment, escalations, and delivery commitments.
Manage vendor engagement under the hourly model, including initiation, onboarding inputs, effort tracking, communication, and delivery governance.
Coordinate with instructional designers, QA analysts, and vendors to ensure content quality, review cycles, rework tracking, and timely sign-offs.
Define and track quality expectations, quality metrics, review outcomes, and QA reporting inputs in partnership with QA stakeholders.
Maintain project plans, RACI details, trackers, status reports, action logs, risk logs, and project documentation for transparency and continuity.
Provide timely updates through stakeholder meetings, project reviews, dashboards, business reports, success stories, and stakeholder escalation management.
Use available analytics, project data, and delivery trends to inform project planning, scope discussions, risks, capacity decisions, and improvement actions.
Identify risks, blockers, capacity concerns, scope changes, and dependency issues early; escalate with recommended actions where needed.
Resolve conflicts, remove execution barriers, and drive alignment across internal teams, vendors, and stakeholders to support successful delivery.
Drive intake discipline by supporting requirement clarity, prioritization inputs, delivery readiness, and alignment with shared services processes.
Evaluate completed projects, capture lessons learned, track feedback, and recommend process improvements to improve speed, quality, cost discipline, and stakeholder experience.
Stay informed on L&D trends, authoring standards, and operational best practices to support scalable and relevant learning solutions.

Qualification & Experience

Graduate or postgraduate degree in business, learning, project management, operations, or a related field.
8–12+ years of experience in project management, learning operations, content development, shared services, or vendor-managed delivery environments.
Experience managing multiple concurrent projects across global stakeholders, vendors, instructional design, QA, and operations teams.

Skills

Strong project governance, planning, tracking, risk management, and stakeholder communication skills.
Ability to manage cross-functional work across PM, coordinator, ID, QA, vendor, and business stakeholder groups.
Strong estimation and planning skills, including effort, timeline, cost, resource, and phase-wise delivery planning.
Project financial and cost governance mindset with the ability to manage multiple projects within agreed timelines, cost expectations, and quality standards.
Strong documentation discipline, including project plans, status reports, trackers, action logs, SOPs, and handover notes.
Experience with dashboards, reporting governance, analytics, and tools such as Power BI, MS Project, Planner, SharePoint, Excel, and Jira or equivalent tools.
Working knowledge of learning content development processes, authoring tools, SCORM/xAPI standards, review cycles, quality metrics, and QA workflows.
Vendor management experience, including execution strategy, workflow coordination, effort tracking, communication, issue resolution, and delivery quality checks.
Ability to influence without authority, manage ambiguity, resolve conflicts, drive accountability, and work effectively across time zones.
Strong customer orientation with a focus on quality, responsiveness, continuous improvement, and operational excellence.

Preferred

Understanding of instructional design, adult learning principles, learning technologies, and multimedia/content production workflows.
Experience working in shared services, GCC, L&D operations, or vendor-partnered delivery models.
Familiarity with HVAC, Building Automation, Fire & Security, or similar industrial/technical learning environments.

Apply Now

Refine Your Search

customer support coordinator jobs in pimpri pune maharashtra

Project Manager (L&D Shared Services)

Senior Analyst, Global Real Estate Services

Analyst/Senior Analyst - Campaign Operations

Sales Coordinator

Sales Development Performance Lead, Inbound

Admissions Coordinator

Business Process Manager

Sales Coordinator

CSS Optimized EFS RoA RTP Coordinator III

Sales Coordinator

Project Coordinator

Project Manager

Service Planner - Gokhalenagar

Aftersales Parts Coordinator, CC

HR Consultant (Delivery Lead N2 Japanese Bilingual)

Client Relations & Sales Coordinator - Real Estate

BDM/ Client servicing/ (corporate & wedding)

Spare Parts Order Manager

Coordinator

COE Mobility Logistics Procurement - Sr.Analyst

I want to receive the latest job alerts for customer support coordinator in pimpri pune maharashtra

Explore jobs in more locations

What you will do

How you will do it

Qualification & Experience

Jobseeker tools

Employer Tools

Browse

Stay Connected