Manikonda Hyderabad Telangana Customer support coordinator Jobs – 103 Open Jobs Today

Manager-Operations
Sourceo —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Broadcast Operational Support
DAZN —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
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Gravton Motors Private Limited —Kukatpally, Hyderabad, Telangana
- From ₹15,000 a month
- Full-time
- Sales
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Business Technology Enablement Specialist
TJX Companies —Hyderabad, Telangana
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
TA Program Specialist
サイネオス・ヘルス —Madhapur, Hyderabad, Telangana
- B.Sc
- Microsoft Office
- Bachelor's degree
Manager Shared Services
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Project Support Coordinator - Italian Language Expert
Diebold Nixdorf —Hyderabad, Telangana
- Full-time
- Project management
7h
Product Coodinator-3
Solenis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Accounts Manager
Airtech innovations pvt ltd —Hyderabad, Telangana
- ₹40,000 - ₹48,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Sr. Manager, Aftermarket & Warranty
Nextpower —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Inventory management
- Engineering
GTLO - Product Management - Senior Analyst
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Insurance Coordinator
Andromeda Sales and Distribution Pvt Ltd —Ameerpet, Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Shift Manager
Cubic Corporation —Hyderabad, Telangana
- Weekend availability
- Computer Science
- Supervising experience
- Bachelor's degree
- Paid time off
Sales Coordinator
Sagar Asia —Hyderabad, Telangana
- ₹20,000 a month
- Full-time
- Sales
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- Communication skills
- Food provided
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Syneos - Clinical and Corporate - Prod —Hyderabad, Telangana
- Full-time
- B.Sc
- Microsoft Office
- Bachelor's degree
Sr. Project Manager - Lean Digital Transformation 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
13d
IN_Manager_SAP HCM_SAP_Advisory_Hyderabad
PwC —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Travel
23h
Site Coordinator
Rashian Engineering Technologies —Hyderabad, Telangana
Microsoft D365 F&O Senior Trade and Logistics Consultant
Alithya —Hyderabad, Telangana
- Full-time
- Inventory management
- English
- Analysis skills
Team Lead/ Manager- SAP FICO- US Shift
The Hackett Group —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Microsoft Office
- Mentoring

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Manager-Operations

Sourceo
Hyderabad, Telangana

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Job details

Full-time
8 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Incident management
PMP
BMC Remedy
English
Local language
Bachelor's degree
ITIL
ServiceNow
Hindi
Communication skills

Full job description

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

Skills

Incident / Change / Problem Mgmt

Industries

Bank Network Infrastructure

Apply

Manager-Operations - SIFY/7178/2026

Experience : 5 - 10 years

Notice Period : Immediate

Locations : Hyderabad, Telangana, India

Skills : Incident / Change / Problem Mgmt

Job Type : Not Mentioned

Posted:_7-Jul-2026 4:23 AM, Delivery-Network Digital Managed Services_Openings: 1 Job Applicants: 56

Apply

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

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Refine Your Search

customer support coordinator jobs in manikonda hyderabad telangana

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IN_Manager_SAP HCM_SAP_Advisory_Hyderabad

Site Coordinator

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Team Lead/ Manager- SAP FICO- US Shift

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Manager-Operations - SIFY/7178/2026

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