Pune Maharashtra Pmo Jobs – 107 Open Jobs Today

Customer Service Delivery Manager
QAD, Inc. —Pune, Maharashtra
- Full-time
- Hybrid work
- PMP
- Master's degree
- AWS
- Health insurance
Quick apply
Financial Systems Analyst
Wolters Kluwer —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
Software Engineering Operations Leader
Eaton —Hadapsar, Pune, Maharashtra
- Computer Science
- Bachelor's degree
- Software development
Salesforce Data Analyst
Luxoft —Pune, Maharashtra
- Microsoft Access
- Salesforce
- Data analysis skills
1d
Senior Program Manager
Emerson —Pune, Maharashtra
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Account Operations Lead - BFSI
Capco —Pune, Maharashtra
- Communication skills
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Sr. Program Coordinator
Data Axle Solutions Pvt Ltd —Pune, Maharashtra
- Research
- Project management
- Bachelor's degree
- Paid time off
Quick apply
13d
Program Management Leader- Electrical Sector Global
Eaton —Pune, Maharashtra
- Microsoft Excel
- PMP
- Master's degree
3d
Manager - Engineering
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
IT Infra Project Management
Viavi Solutions —Pune, Maharashtra
- Full-time
- Azure
- PMP
- AWS
Senior Project Controls Specialist - Roads + Transportation
Dar Al-Handasah Consultants (Shair and Partners) —Pune, Maharashtra
- Full-time
- Microsoft Excel
- B.Sc
- Engineering
Delivery Manager-BIM
nCircle Tech —Pune, Maharashtra
- Full-time
- AutoCAD
- CAD
- Project management
Senior Specialist Client Services Project Manager (AI)
Nice —Pune, Maharashtra
- Remote
- PMP
- Salesforce
- Master's degree
S&C GN - MC - Industry X - Capital Projects - Analyst
Accenture —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Oracle
- PMP
Executive Assistant
Wurth Information Technology India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Technical Project Manager
SPAR Solutions —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- PMP
- Salesforce
Quick apply
Technical Project Manager
Endava —Pune, Maharashtra
- Full-time
- DevOps
- Analysis skills
- Project management
Quick apply
GN-IC-Comms and Media-Telco Enterprise Function (SAP)-Consultant
Accenture —Pune, Maharashtra
- Full-time
- Inventory management
- Research
- Master's degree
Engineering Manager
HILTI —Pune, Maharashtra
- AutoCAD
- Civil engineering
- Engineering
Senior Engineer, Datacenter Industrialization
Eaton —Hadapsar, Pune, Maharashtra
- Master's degree
- Project management
- Electrical experience
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Customer Service Delivery Manager

QAD, Inc. -
Pune, Maharashtra

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

ITIL Certification
PMP
Master's degree
AWS
Project management
Bachelor's degree
Continuous improvement
Smartsheet
Project implementation
Cloud computing

Full job description

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

Job Description

The Customer Service Delivery Manager (CSDM) is responsible for ensuring optimized and uninterrupted service delivery for QAD’s moderate, large, and enterprise cloud customers.

Acting as a trusted advisor, the CSDM builds strong client relationships, anticipates customer needs, and orchestrates seamless collaboration across Cloud PMO, Global Support, Cloud Operations, and Services.

This role plays a critical part in driving customer satisfaction, compliance, and successful project outcomes, while contributing to QAD’s continuous improvement culture.

Please Note:

This position would require to supporting the EMEA customer time zone from Mumbai, India. (Between 11 AM - 11 PM)

Key Responsibilities:

Customer Relationship Management
Serve as a strategic partner and trusted advisor for assigned QAD Cloud customers.
Strengthen client relationships by proactively anticipating needs and delivering consistent, high-value interactions.
Conduct regular service reviews with customers and ensure documentation is maintained on the Cloud Portal.
Engage key QAD stakeholders with customer to resolve customer concerns & issues
Provide guidance on compliance requirements and standard operating processes.
Oversee Cloud project implementations, supporting project management activities to ensure successful Go-Lives.
Onboarding of customer on QAD Cloud & Standard Operating Procedures
Engage & drive the customer to be on latest version of QAD to deliver the value
Customer Delivery & Escalation Management
Ensure smooth service delivery through proactive monitoring of customer escalations and risk management to the permanent resolution to accomplish utmost customer satisfaction
Collaborate cross functionally to deliver the resolutions to the customer
Continuous Improvement & Organizational Contribution
Drive permanent remedial action implementation to address root causes to ensure customer business operations run round the clock on QAD Cloud without any interruptions.
Actively contribute to customer experience enhancement and continuous improvement initiatives across the Customer Success organization.
Identify and mitigate risks or barriers that could impact customer outcomes or business objectives.

Qualifications

Bachelor’s or Master's degree with 5+ years of related experience
Preferred Qualification: PMP (Project Management Professional), ITIL Certification, Cloud Foundation Certifications (AWS, Google, EXIN)

Must Have:

Strong understanding of ERP lifecycle phases, including go-live support.
Proficient with Google Workspace and Smartsheet (or equivalent project management tools).
Solid knowledge of cloud computing, compliance frameworks, and operational concepts.
Proven expertise in project implementation planning, project management, and operations management methodologies.

Additional Information

We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.
Opportunity to join a growing business, launching into its next phase of expansion and transformation
The collaborative culture of smart and hard-working people who support one another to get the job done
Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes.
Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
Opportunity to join a growing business, launching into its next phase of expansion and transformation.
Collaborative culture of smart and hard-working people who support one another to get the job done.
An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
Compensation packages based on experience and desired skill set

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Refine Your Search

pmo jobs in pune maharashtra

Customer Service Delivery Manager

Financial Systems Analyst

Software Engineering Operations Leader

Salesforce Data Analyst

Senior Program Manager

Account Operations Lead - BFSI

Sr. Program Coordinator

Program Management Leader- Electrical Sector Global

Manager - Engineering

IT Infra Project Management

Senior Project Controls Specialist - Roads + Transportation

Delivery Manager-BIM

Senior Specialist Client Services Project Manager (AI)

S&C GN - MC - Industry X - Capital Projects - Analyst

Executive Assistant

Technical Project Manager

Technical Project Manager

GN-IC-Comms and Media-Telco Enterprise Function (SAP)-Consultant

Engineering Manager

Senior Engineer, Datacenter Industrialization

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