maharashtra direct response manager Jobs – 127 Open Jobs Today

Duty Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- 12th Pass
- Front desk
11d
Community Manager Intern (Marketing)
AmberStudent —Pune, Maharashtra
- Up to ₹13,000 a month
- Microsoft Excel
- Social media management
- In-person
Quick apply
1d
Specialist - Transfer Agency Integration
Apex Group —Baner, Pune, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Portal Development Analyst- Analytics
Apex Group —Baner, Pune, Maharashtra
- Full-time
- Communication skills
Hiring Area Sales Manager for Veh / Var _ Pune_location
Mettler-Toledo India Private Limited —Pune, Maharashtra
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
10d
Assistant Manager/Deputy Manager
Embassy REIT —Pune, Maharashtra
- Microsoft Office
- Analysis skills
- Accounting
Safety Engineer
Olous —Jogeshwari East, Mumbai, Maharashtra
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Quick apply
10d
Assistant Executive - Sales(NRI)
Larsen & Toubro —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Assistant Manager / Sr. Business Development Executive – (US Region)
Speed Engineering Solutions —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Executive Channel Sales
Larsen & Toubro —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- MBA
9d
Staff Enterprise Technology Engineer
bp —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
Infrastructure Platform Engineer
Barclays —Pune, Maharashtra
- Agile
14d
Art Director-Design
Capgemini —Mumbai, Maharashtra
- Diploma
- Leadership
- Communication skills
- Health insurance
Business Development
Spectra Technovision (India) Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Microsoft Access
- B.Sc
- Public speaking
- Health insurance
- Paid time off
Territory Sales Manager- India
RI Marketing India Private Limited —Mumbai, Maharashtra
- Hybrid work
- CRM software
- Sales
- English
Quick apply
Platform Engineering Lead
FNZ —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Master's degree
Operations Executive
Marinetrans —Mumbai, Maharashtra
- Email
- Computer literacy
- English
Medical Advisor
Galderma —Mumbai, Maharashtra
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
Senior Executive - Sales
Larsen & Toubro —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
SEM Specialist / Manager
DG7 —Andheri, Mumbai, Maharashtra
- Marketing
- No experience needed
- Analysis skills

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Duty Manager

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
11 days ago

Qualifications

Hospitality
Guest relations
12th Pass
Front desk
Guest services

Full job description

Additional Information
Job Number26063639
Job CategoryRooms & Guest Services Operations
Location#2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Communicates any variations to the established norms to the appropriate department in a timely manner.

Sends copy of MOD report to all departments on a daily basis.

Strives to improve service performance.

Ensures compliance with all policies, standards and procedures.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

Understands and complies with loss prevention policies and procedures.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Empowers employees to provide excellent customer service.

Provides immediate assistance to guests as requested.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Ensures employees understand customer service expectations and parameters.

Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

Participates as needed in the investigation of employee and guest accidents.

Observes service behaviors of employees and providing feedback to individuals.

Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

Celebrates successes and publicly recognizes the contributions of team members.

Ensures employees are cross-trained to support successfully daily operations.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

direct response manager jobs in maharashtra

Duty Manager

Community Manager Intern (Marketing)

Specialist - Transfer Agency Integration

Portal Development Analyst- Analytics

Hiring Area Sales Manager for Veh / Var _ Pune_location

Assistant Manager/Deputy Manager

Safety Engineer

Assistant Executive - Sales(NRI)

Assistant Manager / Sr. Business Development Executive – (US Region)

Executive Channel Sales

Staff Enterprise Technology Engineer

Infrastructure Platform Engineer

Art Director-Design

Business Development

Territory Sales Manager- India

Platform Engineering Lead

Operations Executive

Medical Advisor

Senior Executive - Sales

SEM Specialist / Manager

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