deccan pune maharashtra desktop support technician Jobs – 135 Open Jobs Today

Technical Support Intern
Aera Technology —Pune, Maharashtra
- Remote
- Computer Science
- SQL
- Bachelor's degree
- Health insurance
9d
Technical Support Executive
Syscraft Technologies —Pune, Maharashtra
- SQL
- Bachelor's degree
- Linux
Technical Support Advisory
Microsoft —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- English
4d
Technical Support Engineer (Office)
Manabh Software —Pune, Maharashtra
- Microsoft Access
- English
- Master's degree
Technical Support Specialist (Night Shift)
Entrata —Pune, Maharashtra
- Full-time
- Communication skills
Operation / Customer Support (Technical Support )
Pramarg Softech Solutions Pvt Ltd —Katraj, Pune, Maharashtra
- ₹1,80,000 - ₹3,00,000 a year
- Full-time
- English
- Bachelor's degree
- Travel
- Commuter assistance
- Food provided
Quick apply
1d
Process Developer, Payments & Helpdesk
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Officer- IT Support & Procurement
RRCO —Pune, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
Technical support engineer
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- Windows
- Computer networking
Quick apply
System administrator
Toshvi Computer Services —Pune, Maharashtra
- Microsoft Outlook
- B.Sc
- Windows
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
Technical Support Engineer
UNBOXROBOTICS LABS PRIVATE LIMITED —Pune, Maharashtra
- Management
- Engineering
- Bachelor's degree
Quick apply
Tech System Administrator
RedBeryl —Pune, Maharashtra
- Azure
- English
- Windows
Technical Product Support Specialist
Regnology Group GmbH —Pune, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
IT Systems Administrator
Synextic Global Business Solution —Pune, Maharashtra
- Software troubleshooting
- Windows
- Linux
- Flexible schedule
Engineer - Technical Support (TRC)
Eaton —Pune, Maharashtra
- Microsoft Outlook
- Schematics
- Software troubleshooting
Technical Support Engineers
Sheetal Wireless technologies —Pune, Maharashtra
- AutoCAD
- PMP
- B.Sc
- Paid time off
System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Technical Customer Support Engineer - India
ClickHouse —Pune, Maharashtra
- Remote
- Azure
- English
- SQL
Technical Support Executive
Sancuro Infotech —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Communication skills

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Technical Support Intern

Aera Technology -
Pune, Maharashtra

Apply Now

Job details

Internship
9 days ago

Benefits

Health insurance

Qualifications

Computer Science
Technical support
SQL
Bachelor's degree
APIs
AI
Communication skills

Full job description

Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud™, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts – and we’re growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.

We’re looking for passionate recent graduates to join our Technical Support organization. You will monitor, debug and troubleshoot integrations (ETL jobs) for our customers, which are the backbone for Aera’s Cognitive skills. In this role, you will be responsible for troubleshooting customer reported issues, helping internal teams and escalating bugs to Product teams.

Responsibilities

Frontline Triage: Act as the first point of contact for new customer-reported issues, accurately categorizing, and prioritizing them based on existing procedures.
Ticket Management: Handle a queue of routine or standard problems (e.g., "how-to" questions, password resets, UI-based issues) using step-by-step knowledge base articles and runbooks.
Information Gathering: Systematically collect all necessary information (logs, screenshots, replication steps) before resolving a ticket or escalating it to a more senior engineer.
Customer Communication: Communicate with customers on ticket status using clear, professional, and template-based language.
Learning & Development: Actively participate in all product training, shadow senior engineers, and focus on developing core competencies.

About You

Bachelor's degree in IT, Computer Science, or a related field, OR equivalent boot camp/certification experience.
Conceptual understanding of fundamental technical principles (e.g., what an API is, basic networking, simple SQL queries).
A strong customer-first attitude, with a passion for problem-solving and a desire to learn.
Excellent written and verbal communication skills.
High attention to detail and the ability to follow structured procedures accurately.

If you share our passion for building a sustainable, intelligent, and efficient world, you’re in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let’s build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You’ll find comprehensive Private Health Care options and well as a monthly home office reimbursement. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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desktop support technician jobs in deccan pune maharashtra

Technical Support Intern

Technical Support Executive

Technical Support Advisory

Technical Support Engineer (Office)

Technical Support Specialist (Night Shift)

Operation / Customer Support (Technical Support )

Process Developer, Payments & Helpdesk

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Technical support engineer

System administrator

Junior Engineer - Customer / Technical Support

Technical Support Engineer

Tech System Administrator

Technical Product Support Specialist

IT Systems Administrator

Engineer - Technical Support (TRC)

Technical Support Engineers

System, infra & Network Administrator

Technical Customer Support Engineer - India

Technical Support Executive

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