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Client Success Associate
SPARK+ Technologies —Remote
- ₹14,000 - ₹18,000 a month
- Full-time
- Remote
- Communication skills
- Paid time off
- Work from home
Quick apply
1d
Customer Success Manager
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- Full-time
- Remote
- Administrative experience
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- APIs
- Health insurance
- Work from home
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Technical Product Manager – AI/ML & Data Products (7+ yrs)
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- Remote
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Senior Video Editor
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- ₹15,000 - ₹20,000 a month
- Full-time
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- 12th Pass
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- Marketing
- Paid time off
- Flexible schedule
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Client Success Associate

SPARK+ Technologies -
Remote

Quick apply

Job details

Fresher | Full-time
₹14,000 - ₹18,000 a month
1 day ago

Benefits

Paid time off
Work from home
Flexible schedule

Qualifications

Spark
Semantic Web
Product demos
Customer support
SaaS
Account management
Communication skills

Full job description

Job Description:

Company: SPARK+ / SOLO Network

Role Details:

Role: Client Success Associate
Type: Full-Time
Work Mode: Remote

Pay: ₹ 14,000-18,000 per month

About SPARK+

SPARK+ is a global product innovation company working across Web 2.0, Web 3.0, AI, blockchain, and modern technology solutions. SOLO Network, the flagship product of SPARK+, is an AI-powered upskilling and credential-first platform connecting learners, institutions, and employers.

We are looking for a proactive, customer-focused, and solution-oriented Client Success Associate who can work closely with clients, institutions, users, and internal teams to ensure successful onboarding, strong product adoption, long-term engagement, and a positive client experience. This role is ideal for someone who enjoys relationship management, problem-solving, communication, and working in a fast-paced product environment.

Key Responsibilities:

Build and maintain strong relationships with clients, institutions, administrators, and users to ensure a seamless platform experience.
Drive client onboarding and ensure stakeholders understand platform workflows, features, and best practices.
Conduct regular check-ins, follow-ups, and review meetings to monitor engagement, adoption, and client satisfaction.
Act as the primary point of contact for client queries, concerns, and support requirements.
Gather client feedback, feature requests, and user insights, and collaborate with internal teams to improve the platform experience.
Work closely with Product, Technology, Operations, Marketing, and Leadership teams to ensure successful client outcomes.
Monitor client health, engagement metrics, and adoption trends to identify opportunities for improvement and growth.
Track, prioritize, and coordinate resolution of client issues and ongoing requests.
Assist in planning and conducting product demonstrations, onboarding sessions, training workshops, and platform walkthroughs.
Prepare client success reports, engagement summaries, feedback analyses, and periodic account updates.
Identify opportunities to improve user engagement, retention, and platform utilization.
Support strategic initiatives focused on client satisfaction, renewals, partnerships, and long-term relationship management.

Requirements:

Excellent verbal and written communication skills.
Strong stakeholder management and relationship-building abilities.
Experience or strong interest in client success, account management, customer support, or customer experience roles.
Ability to understand client needs and effectively communicate them to cross-functional teams.
Strong organizational, coordination, and follow-up skills.
Problem-solving mindset with the ability to handle multiple priorities.
Comfortable working with digital products, SaaS platforms, or technology-driven solutions.
Data-driven approach to tracking client engagement and success metrics.
Proactive, detail-oriented, and customer-centric attitude.
Interest in technology, education, upskilling, AI, and product-led environments.

What You'll Gain:

Hands-on experience in client success, customer engagement, and product operations.
Exposure to enterprise clients, institutions, and large-scale platform adoption initiatives.
Opportunity to work closely with Product, Technology, Operations, and Marketing teams.
Practical learning in customer lifecycle management, retention strategies, and stakeholder communication.
Experience in a fast-growing technology and product-driven environment.
Opportunities for career growth into Client Success Management, Account Management, Product Operations, or Customer Experience roles.
Flexible and collaborative work environment.

Benefits

Flexible schedule
Paid time off

Work Location: Remote

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule
Paid time off
Work from home

Work Location: Remote

Quick apply

Refine Your Search

growth marketing retention jobs in remote

Client Success Associate

Customer Success Manager

Technical Product Manager – AI/ML & Data Products (7+ yrs)

Commission based SaaS Reseller - IT Sales

Senior Video Editor

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