maharashtra senior human resources associate Jobs – 110 Open Jobs Today

Process Developer
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Senior Associate Automation Engineer
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- DevOps
Senior Associate Automation Engineer
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- DevOps
Associate/Sr. Associate - Voice-Mumbai
WNS Global Services —Unknown, Maharashtra
- Full-time
- Microsoft Powerpoint
- Research
- Bachelor's degree
Quick apply
Sr Product Support Representative
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Software troubleshooting
- Customer service
- Bachelor's degree
8d
Media & Graphics Design Associate
Accenture —Mumbai, Maharashtra
- Full-time
- English
- Analysis skills
- Bachelor's degree
4d
AI and Application development Engineer- Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Oracle
- DevOps
- System design
Assistant Manager-Customer Care Voice-Inbound
EXL Service —Pune, Maharashtra
- Full-time
- Customer service
- Mentoring
- Computer skills
India - 2026 Voyage Program - Sales & Marketing
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
- Hotel experience
Sr. Associate - Voice
WNS Global Services —Unknown, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Quick apply
Business Development Executive
Gartner —Mumbai, Maharashtra
- Email
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Paid time off
India - Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V
WNS Global Services —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Analytics
Quick apply

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Process Developer

Genpact India Pvt. Ltd. -
Pune, Maharashtra

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
English
Bachelor's degree
SSL
Non-voice
Customer support
Business Administration
BA
Communication skills
Banking
Information Technology

Full job description

Sr. Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Process Associate Customer Care! The candidate should have good communication and should be good in handling customers. Also should have technical knowledge on basic computers and basic programming language. Should know about sales as the process handles both sales & technical issues. Responsibilities: - Handle multiple chats at the same time (3+ Active Chats simultaneously) - Respond to the customer queries & issues in timely manner - Provide solution to the customer basis the available help articles and within the policies - Replicate customers issue and report necessary bugs/suggestions/ideas - Provide excellent services to the customers - Work closely with internal departments to provide the required information/support to the customer - Support technical queries related to Domain Hosting Server SSL Email Site Lock Site backup or any other such product that is owned by end customer - Responsible to showcase proven work ethic with the ability to work well both independently and within the context of a larger collaborative environment - Maintain a deep understanding of client process and policies - Upskill to enhance the knowledge from time to time and offer support - Upsell existing and sell the relevant/next logical products to the new customers basis their business

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

senior human resources associate jobs in maharashtra

Process Developer

Senior Associate Automation Engineer

Senior Associate Automation Engineer

Associate/Sr. Associate - Voice-Mumbai

Sr Product Support Representative

Media & Graphics Design Associate

AI and Application development Engineer- Assistant Vice President

Assistant Manager-Customer Care Voice-Inbound

India - 2026 Voyage Program - Sales & Marketing

Sr. Associate - Voice

Business Development Executive

India - Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V

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