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Program Manager

Meesho -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Microsoft Excel
Spark
Communication skills

Full job description

About the Team

Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing the financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the biggest new bets we are taking at Meesho on the next 10x horizon opportunity for us. You’ve heard Vidit talking about financial services and how bullish our leadership team is. Our vision is to build financial services for Meesho, becoming our key growth and revenue driver. And you will be at the center of this journey, building and scaling the user lending business and serving millions of Meesho users.

About the Role

You will play a vital role in scaling up existing and building new credit products for Meesho users. You will get to wear multiple hats such as problem solving, strategy, growth and execution. You will also work closely with other cross functional teams such as Credit Risk, Product, Technology, User growth and our lending partners. As the Financial Services team, we always look at the bottom line !! And the bottom line is – in this team, you should expect to have fun as you learn and grow.

What you will do

Growth and Marketing: Drive adoption of credit products with Meesho users. Work with user growth and Meesho app teams to identify app properties, create campaigns, send communications to generate traffic You will carry targets on adoption
Conversion funnel: Measure CTAs and conversion, identify product and operational levers to improve conversions. Work with partners and product team to implement the key initiatives and improve conversion. Benchmark journeys with other fintech players.
Utilization: Increase spends from existing users by nudging them to use credit products for their day to day spends and improve utilization
Campaign execution: Design and implement adoption and utilization campaigns. Prepare budget requirements for the same
Data Visibility: Work with business analysts to create dashboards for adoption and utilization. Create customer cohorts to design segment wise strategies
Stakeholder Management: Collaborate with external stakeholders - agencies, and lender partners - and internal stakeholders - business, product, risk, and tech teams
Executive communication: Write exec-level documents and present results and findings to senior management

What you will need

2-5 years of work experience in driving user growth, experience of financial products (preferably user loans)
Execution experience, demonstrated examples of delivering high impact projects
Strong growth mindset and an inquisitive mindset, continuous problem solving to improve and grow the business
Proficiency in MS Excel including creating dashboards, and reports. Appreciation for digital/analytics led product development, targeting end-to-end automation of loan journeys
Ability to independently drive problem statements and impact. Understand customer’s needs and come up with right pitch and communication strategies
First principles based critical thinking and data-led approach to problem-solving
Strong stakeholder management and communication skillsAbility to work in a VUCA environment

About us

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India.

Our Mission

Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.

We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners.

Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.

Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.

We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.

To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.

At Meesho, we are committed to creating an inclusive and accessible workplace where every individual can thrive. In compliance with the Rights of Persons with Disabilities Act, 2016, we uphold the following principles:

Equal Opportunity: We ensure that employment opportunities are never denied on the grounds of disability if the candidate is otherwise competent to perform the job.
Accessible Workplace: Our facilities are designed to be fully accessible, with amenities and assistive devices provided to support differently abled individuals in their work.
Inclusive Hiring Process: We adopt a transparent and non-discriminatory selection process, including providing application forms in alternate formats and offering reasonable accommodations during interviews upon request.
Career Growth: We provide adequate training post-recruitment and pre-promotion, with training materials available in accessible formats to enable equal career progression.
Support & Confidentiality: A dedicated liaison officer/committee addresses concerns and grievances, while maintaining strict confidentiality of disability-related information.
Awareness & Inclusion: We conduct awareness programs to promote a culture of inclusivity across the organization.

Meesho welcomes applicants and employees of all abilities and is dedicated to fostering an environment where differently abled persons can achieve their full potential.

Know more about Meesho here : https://www.meesho.io/

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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