Technopark Thiruvananthapuram Kerala Application support engineer Jobs – 87 Open Jobs Today

L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Tester II - Software Testing
UST —Thiruvananthapuram, Kerala
- APIs
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5d
Forgerock Developer
UST —Thiruvananthapuram, Kerala
- Java
- JavaScript
- APIs
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5d
Lead Engineer
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- Master's degree
6d
Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)
UST —Thiruvananthapuram, Kerala
- Software troubleshooting
- Salesforce
- DevOps
Quick apply
5d
Lead I - Software Testing (Mobile Automation)
UST —Thiruvananthapuram, Kerala
- Java
- SDLC
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5d
Lead Software Testing
UST —Thiruvananthapuram, Kerala
- Azure
- Java
- AWS
Quick apply
5d
Developer III - Python
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
Quick apply
5d
Lead I - Cloud Infrastructure Services
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Quick apply
5d
Lead I - DevOps - Service Mesh Engineer - istio
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Software troubleshooting
Quick apply
5d
Lead I - DevOps Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Java
Quick apply
5d
Lead I - Enterprise Solutions (Salesforce Devops)
UST —Thiruvananthapuram, Kerala
- Azure
- Salesforce
- DevOps
Quick apply
5d
Analyst III - Information Security - data security
UST —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Quick apply
5d
Specialist I - Software Engineering-.Net Fullstack Lead-TVM
UST —Thiruvananthapuram, Kerala
- Azure
- JavaScript
- Mentoring
Quick apply
5d
Lead I/ Lead II - SE- java, Spring boot, microservices, API
UST —Thiruvananthapuram, Kerala
- Java
- APIs
- Agile
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5d
Consultant - Product Security
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Azure
- DevOps
- Java
- Health insurance
Senior Java Developer
Elixr Labs —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Java
- APIs
5d

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L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
The L1 Support Engineer serves as the first point of contact for technical support requests and escalates complex issues to higher support levels when required.
From ₹15,000 a month
Quick apply
4d

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L1 Support Engineer

Career Q
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹15,000 a month
4 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Jira
TCP
ITIL Certification
Microsoft Outlook
Software troubleshooting
B.Sc
CCNA
LAN
Windows
Microsoft Office
Analysis skills
Science
Bachelor's degree
Zendesk
ITIL
Remote access software
IT support
DNS
ServiceNow
B.E.
TCP/IP
Account management
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

About the Role

(Freshers are welcome)

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware, software, network, and application-related issues while ensuring timely resolution and excellent customer service. The L1 Support Engineer serves as the first point of contact for technical support requests and escalates complex issues to higher support levels when required.

Key Responsibilities

Provide first-level technical support via phone, email, chat, and ticketing systems.
Diagnose and troubleshoot hardware, software, operating system, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Log, track, and update incidents and service requests in the ticketing system.
Escalate unresolved issues to L2/L3 support teams with proper documentation.
Support Microsoft Windows, MS Office, Outlook, and Office 365 environments.
Assist users with password resets, account access, and basic security-related requests.
Monitor system alerts and ensure timely response according to SLA requirements.
Maintain IT asset inventory and documentation.
Provide excellent customer service and ensure user satisfaction.

Required Skills

Basic knowledge of Windows OS, Microsoft Office, and Office 365.
Understanding of networking fundamentals (LAN, WAN, Wi-Fi, TCP/IP, DNS).
Knowledge of ticketing tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Basic hardware and printer troubleshooting skills.
Strong analytical and problem-solving abilities.
Good verbal and written communication skills.
Ability to work in shifts and manage multiple tasks effectively.

Qualifications

Any degree - Freshers can Also applied
BCA/B.Sc (IT/CS)/B.Tech/B.E. or equivalent qualification.
Freshers or candidates with up to 2 years of experience in IT Support, Help Desk, or Desktop Support.
Relevant certifications such as CompTIA A+, ITIL Foundation, Microsoft Fundamentals, or CCNA are an added advantage.

Preferred Skills

Experience with Active Directory and user account management.
Basic knowledge of VPN, Remote Desktop, and cloud-based support environments.
Familiarity with ITIL processes and SLA management

Pay: From ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in technopark thiruvananthapuram kerala

L1 Support Engineer

Tester II - Software Testing

Forgerock Developer

Lead Engineer

Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)

Lead I - Software Testing (Mobile Automation)

Lead Software Testing

Developer III - Python

Lead I - Cloud Infrastructure Services

Lead I - DevOps - Service Mesh Engineer - istio

Lead I - DevOps Engineering

Lead I - Enterprise Solutions (Salesforce Devops)

Analyst III - Information Security - data security

Specialist I - Software Engineering-.Net Fullstack Lead-TVM

Lead I/ Lead II - SE- java, Spring boot, microservices, API

Consultant - Product Security

Senior Java Developer

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