Qa trainer Jobs

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Abhishek Career Solutions —Bengaluru, Karnataka
- ₹21,000 - ₹26,000 a month
- Full-time
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Quick apply
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Process Trainer (US Based Voice Process)
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Customer Support Executive (CSE)

Abhishek Career Solutions
Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time
₹21,000 - ₹26,000 a month

Qualifications

Customer service
English
12th Pass
Data management
Hindi
Communication skills

Full job description

Are you an experienced professional with great communication skills looking to significantly boost your monthly income? We are hiring customer-focused, energetic individuals to join the Flipkart Voice Process Team.

In this role, you will represent one of India's largest e-commerce brands, ensuring customer delight with every conversation. Unlike typical support roles, this position features an industry-leading incentive structure designed to highly reward top-tier performers.

What You Will Do (Key Responsibilities):

Customer Interaction: Handle inbound and outbound calls professionally to resolve customer queries, complaints, and orders.
Problem Solving: Deliver quick, accurate resolutions to ensure an exceptional customer experience on every call.
Data Management: Maintain clear documentation and update customer interaction histories in our CRM database.
Internal Coordination: Work closely with cross-functional internal teams to ensure final closure on complex complaints.
Performance Excellence: Consistently meet personal and team metrics including quality scores, attendance benchmarks, and daily productivity targets.

Who We Are Looking For (Eligibility Criteria):

Experience: Minimum 1 year of professional experience in any field (Prior experience in international/domestic BPO, sales, or customer service is a big plus).
Language Mastery: Strong verbal fluency in both English and Hindi is mandatory. You must be able to hold fluent, professional conversations in both languages.
Education: Minimum 12th Pass (Higher Secondary) or above.
Shift Flexibility: Comfortable working in rotational shifts to support a dynamic e-commerce environment.
Speed: Highly motivated self-starters who can join immediately.

Why Choose This Role?

Massive Incentive Payouts: Earn up to ₹80,000 extra per month purely based on your performance KPIs.
Career Growth: Fast-track progression paths into Team Lead, QA, or Trainer roles for tenured performers.
Stable Work Culture: Work within a structured, highly professional corporate ecosystem representing a top national brand.

Pay: ₹21,000.00 - ₹26,000.00 per month

Work Location: In person

Quick apply

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Customer Support Executive (CSE)

Senior Specialist - Software Engineering

Deputy Director - Quality (Medical Coding)

Process Trainer (US Based Voice Process)

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