gurugram haryana senior executive assistant Jobs – 107 Open Jobs Today

Assistant Client Servicing Manager
RoadCast —West District, Delhi
- CRM software
- Leadership
- Communication skills
Assistant Manager – Python Developer
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Admin Assistant
Blyvon —Gurugram, Haryana
- ₹10,778.42 - ₹20,982.41 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
Assistant Vice President- Data Scientist
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- English
Quick apply
Executive Assistant
Vplak India Pvt ltd. —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
16h
HR & Admin Executive
100acress.com —Gurugram, Haryana
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
19h
Senior Accountant
Actuate Services —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Finance
- Accounting
Quick apply
2d
Specialist Assistant Manager-Global Assurance-Gurgaon
Deloitte —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance
22h

More jobs to discover

Find similar jobs that you might be interested in.

Assistant Manager – Python Developer
Genpact India Pvt. Ltd. —Gurugram, Haryana
This role requires a proactive individual who can lead projects collaborate effectively with cross-functional teams and drive innovation in our technology…
Quick apply

I want to receive the latest job alerts for senior executive assistant in gurugram haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior executive assistant jobs near gurugram haryana

Executive Assistant jobs in Gurugram, Haryana

Market Researcher jobs in Gurugram, Haryana

Human Resources Specialist jobs in Mahindra World City , Jaipur, Rajasthan

Clinical Application Specialist jobs in Bengaluru, Karnataka

Human Resource,salcomp jobs in Sriperumbudur, Tamil Nadu

Human Resources Specialist jobs in Kumbalagodu, Bengaluru, Karnataka

Human Resources Specialist jobs in Khed Shivapur, Pune, Maharashtra

Human Resources jobs in Himachal Pradesh

Front Office Executive jobs in Jalandhar, Punjab

Social Media Executive jobs in Mumbai, Maharashtra

Executive Assistant jobs in Begumpet, Hyderabad, Telangana

Executive Assistant jobs in Saket, Delhi

Executive Assistant jobs in Bahadurgarh, Haryana

Admin Executive jobs in Gurgaon, Haryana

Executive Assistant jobs in Tambaram, Chennai, Tamil Nadu

Administrative Assistant jobs in Salem, Tamil Nadu

Assistant Professor, Sociology jobs in Noida, Uttar Pradesh

Administrative Assistant jobs in Mohali, Punjab

Administrative Assistant jobs in Bandra East, Mumbai, Maharashtra

Account Assistant jobs in Porur, Chennai, Tamil Nadu

Assistant Client Servicing Manager

RoadCast -
West District, Delhi

Apply Now

Job details

Qualifications

CRM software
Account management
Leadership
Communication skills

Full job description

Job Not Found

The job you're looking for doesn't exist or has been removed.

Back to Careers

Assistant Client Servicing Manager

Exp. 6-8 years | Naraina Vihar, Delhi-110028

Quick Overview

Position: Assistant Client Servicing Manager

Experience Required: 6-8 years

Location: Naraina Vihar, Delhi-110028

Click "" to view full job details and submit your application.

About Roadcast

Roadcast is a leading logistics and supply-chain technology company transforming how enterprises manage fleets, deliveries, and field operations.

Our platform enables real-time tracking, operational intelligence, and automation for large enterprises — helping them improve efficiency, control, and visibility across their logistics operations.

With strong market traction and a growing enterprise customer base, we are strengthening our Client Servicing leadership to ensure world-class customer experience, long-term retention, and scalable service operations.

The Role

We are looking for an Assistant Manager – Client Servicing to lead servicing outcomes for our enterprise accounts and manage a team of client servicing professionals.

This role sits at the heart of customer retention and account growth. You will translate service strategy into execution — ensuring clients receive consistent value, teams operate with discipline, and relationships mature into long-term partnerships.

You’ll work closely with senior leadership across Customer Success, Sales, Product, and Technology to ensure enterprise customers remain healthy, engaged, and expanding.

What You'll Do

Own end-to-end servicing, relationship management, and delivery outcomes for assigned enterprise accounts
Act as a strategic partner to client stakeholders by understanding their workflows, KPIs, and operational challenges
Drive structured account governance through regular reviews, service reporting, and alignment meetings
Ensure Roadcast’s platform and services consistently deliver value aligned to client business objectives
Lead, mentor, and manage a team of Client Servicing Executives / Managers
Define clear service standards, goals, and performance expectations
Monitor workload distribution, response times, and resolution quality
Coach team members on stakeholder management, escalation handling, and structured problem-solving
Serve as the first leadership escalation point for complex or high-impact client issues
Define, monitor, and enforce SLAs, turnaround times, and service KPIs
Ensure escalation frameworks are followed effectively, both internally and with clients
Partner with Tech, Product, Operations, and Support teams to drive timely issue resolution
Proactively identify service risks and implement corrective actions
Track customer health metrics, usage trends, and satisfaction indicators
Identify early warning signs of churn or dissatisfaction and drive mitigation plans
Work closely with Sales and CS leadership on renewals, contract continuity, and account stability
Support upsell, cross-sell, and expansion initiatives within existing enterprise accounts
Own and continuously improve servicing processes, workflows, and documentation
Ensure strong CRM discipline, reporting accuracy, and data visibility
Standardize onboarding, servicing, reviews, and escalation processes
Share insights and operational feedback with leadership to improve scalability and efficiency
Act as the bridge between enterprise clients and internal teams — Product, Tech, Operations, and Support
Provide structured, data-backed customer feedback to influence product roadmap and improvements
Ensure internal alignment on client priorities, commitments, and delivery timelines
6–8 years of experience in Client Servicing, Customer Success, Account Management, or Operations
2–3 years of people leadership experience in a client-facing role
Strong exposure to enterprise clients, preferably in SaaS, logistics, or tech-enabled platforms
Proven experience handling SLAs, escalations, and complex stakeholders
Strong leadership, communication, and decision-making skills
Hands-on experience with CRM systems, ticketing tools, and service metrics
Ability to balance strategic thinking with hands-on execution

What We're Looking For

6–8 years of experience in Client Servicing, Customer Success, Account Management, or Operations
Minimum 2–3 years of experience managing or leading client-facing teams
Strong exposure to enterprise client environments, preferably in SaaS, logistics, or tech-enabled platforms
Proven experience in SLA management, escalations, and complex stakeholder handling
Strong leadership, communication, and decision-making skills
Hands-on experience with CRM systems, ticketing tools, and service metrics
Ability to balance strategic thinking with hands-on execution

You'll Thrive Here If You

Enjoy building structure and discipline in fast-growing environments
Care deeply about customer experience and long-term relationships
Balance operational rigor with empathy and problem-solving
Want visible ownership over how enterprise customers are serviced and retained

Why Join Roadcast

Lead servicing for mission-critical enterprise accounts
Manage and grow a high-impact client servicing team
Work closely with senior leadership on customer strategy
Be part of one of India’s most exciting logistics tech platforms
Competitive compensation and strong ownership

How it Works

Recruitment Process Overview

A clear and streamlined hiring process designed to
value your time and talent at every step.

Application Screening

We review your application within 1–2 days to assess role alignment and move you forward quickly.

Initial Interview

A short conversation within 1–3 days to understand your background, goals, and culture fit.

Technical Assessment

You'll complete a task or assignment in 2–4 days to help us evaluate your skills and problem-solving.

Final Interview

Meet with our leadership and get a final decision within 2–3 days—no long waits, we promise.

Apply Now

Refine Your Search

senior executive assistant jobs in gurugram haryana

Assistant Client Servicing Manager

Assistant Manager – Python Developer

Admin Assistant

Assistant Vice President- Data Scientist

Executive Assistant

HR & Admin Executive

Senior Accountant

Specialist Assistant Manager-Global Assurance-Gurgaon

More jobs to discover

I want to receive the latest job alerts for senior executive assistant in gurugram haryana

Related Searches

Explore jobs in more locations

Assistant Client Servicing Manager

Quick Overview

About Roadcast

The Role

What You'll Do

What We're Looking For

You'll Thrive Here If You

Why Join Roadcast

Recruitment Process Overview

Application Screening

Initial Interview

Technical Assessment

Final Interview

Jobseeker tools

Employer Tools

Browse

Stay Connected