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“Branch Manager”

HUMPTON DECOR
Calicut, Kerala

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month

Qualifications

Multilingual
Sales
Sales management
Customer service
English
Local language
Sales
Bachelor's degree
Relationship management
Financial services
Business Administration
Leadership
Billing
Communication skills

Full job description

Job Summary

We are seeking an experienced, dynamic, and result-driven Branch Manager to oversee the daily operations of our interior décor retail showroom. The ideal candidate will possess strong leadership abilities, proven sales expertise, excellent customer relationship management skills, and sound knowledge of interior décor and home furnishing products.

The Branch Manager will be responsible for driving sales performance, managing showroom operations, leading and motivating the team, ensuring exceptional customer service, and maintaining operational excellence in line with company standards.

Key Responsibilities

Oversee and manage overall branch operations in a professional and efficient manner
Drive branch sales performance and achieve monthly and annual sales targets
Lead, train, supervise, and motivate showroom staff to ensure high productivity
Ensure excellent customer service standards and customer satisfaction
Handle customer concerns and resolve issues effectively and professionally
Maintain showroom presentation, visual merchandising, and display standards
Monitor inventory levels and coordinate with procurement and warehouse teams
Prepare sales reports, operational reports, and branch performance analysis
Develop and implement local marketing initiatives to increase showroom footfall and sales
Build and maintain strong relationships with architects, interior designers, contractors, and key clients
Ensure proper billing procedures, cash handling, and branch documentation
Maintain discipline, cleanliness, and smooth workflow within the branch
Ensure compliance with company policies, procedures, and operational standards

Required Qualifications & Skills

Bachelor’s Degree in Business Administration, Marketing, Interior Design, or a related field preferred
Minimum 3–5 years of experience in retail showroom or branch management, preferably in interior décor, furniture, tiles, or building materials industry
Strong leadership, team management, and organizational abilities
Excellent communication, interpersonal, and customer relationship management skills
Sound understanding of retail operations and sales strategies
Proficiency in basic computer applications and billing/inventory management software
Strong problem-solving, negotiation, and decision-making abilities
Knowledge of current interior décor trends and products will be an added advantage
Ability to work under pressure and consistently achieve business targets
Fluency in English and local language preferred

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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