kolkata west bengal crm manager Jobs – 106 Open Jobs Today

Operation Manager
ABROAD EDUVERSITY GLOBAL GROUP —Kolkata, West Bengal
- ₹30,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
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8h
Executive - Collection (Barrackpore, WB)
Pointo —Barakpur, West Bengal
- CRM software
- English
- Bachelor's degree
- Cell phone reimbursement
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Sales Representative
Arihant Enterprises —Ballygunge Place, Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Sales
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Operation Manager

ABROAD EDUVERSITY GLOBAL GROUP
Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹1,00,000 a month
8 hours ago

Qualifications

Microsoft Excel
Analysis skills
Project management
Bachelor's degree
Business Administration
Communication skills

Full job description

OPERATIONS MANAGER – JOB POSTING

Operations Manager – Overseas Education (B2B Network)

Location: Kolkata
Employment Type: Full-Time
Experience Required: 5-8 yearrs
Industry: Overseas Education / International Student Recruitment / Education Services

About Us

We are a fast-growing overseas education company specializing in international student recruitment through a strong B2B partner network. We collaborate with education consultants, recruitment agencies, schools, and higher education institutions across multiple markets to help students access quality education opportunities worldwide.

As we continue to expand, we are seeking an experienced Operations Manager to lead our operational excellence, partner support functions, admissions processes, and service delivery across our B2B ecosystem.

Role Overview

The Operations Manager will be responsible for overseeing the end-to-end operational lifecycle of student recruitment and admissions through our partner network. The ideal candidate will ensure efficient process execution, compliance, team performance, partner satisfaction, and continuous operational improvement.

This role requires a strong understanding of overseas education operations, stakeholder management, admissions workflows, and process optimization.

Key Responsibilities

Manage and optimize the end-to-end admissions and application processing workflow.
Ensure timely processing of applications, offers, confirmations, and enrollment-related documentation.
Establish, implement, and maintain Standard Operating Procedures (SOPs).
Drive operational efficiency through process improvements and automation initiatives.
Monitor operational performance against established service standards and KPIs.
Collaborate with finance teams to ensure timely partner and institutional settlements.
Assist with forecasting and operational planning.

Required Qualifications

Bachelor's degree in Business Administration, Management, Education, or a related field.
5–8 years of experience in overseas education, international student recruitment, admissions operations, or related sectors.
Minimum 3 years of experience managing teams and operational functions.
Strong understanding of international admissions processes and student mobility programs.
Excellent organizational and project management skills.
Strong analytical and problem-solving abilities.
Proficiency in CRM platforms, Microsoft Excel, and operational reporting tools.
Outstanding communication and stakeholder management skills.

Preferred Qualifications

Experience managing multi-country admissions operations.
Familiarity with key study destinations such as Canada, Australia, United Kingdom, United States, and New Zealand.
Experience implementing process automation or workflow management systems.

If you are passionate about operational excellence, partner success, and scaling international education services, we would love to hear from you.

Pay: ₹30,000.00 - ₹100,000.00 per month

Work Location: In person

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