remote customer experience associate Jobs – 146 Open Jobs Today

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Product Marketing Associate I

HighLevel -
Remote

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Job details

Qualifications

Project management
Organizational skills
APIs
HubSpot
AI
Communication skills
Marketing
Mobile marketing

Full job description

Reports To: Manager, Product Marketing

Location: India, Remote

Schedule: 2PM - 11PM IST

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 2000+ team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

Who You Are

We’re seeking a dynamic Product Marketing Associate passionate about all aspects of product marketing. You thrive when refining and optimizing marketing workflows, coordinating webinars and marketing communities, managing schedules and automations, building compelling presentation decks, and supporting cross-functional initiatives.

You are driven to become a true product expert on the HighLevel platform and can translate that expertise into impactful marketing programs.

This role is ideal for someone who takes ownership, moves fast, and brings both structured execution and emerging strategic thinking to their work.

What You’ll Be Doing

Content Creation Operations

Manage logistical tracking and coordination to ensure Content Army creators receive timely assignments
Oversee payment coordination and track performance metrics
Identify opportunities to improve workflows and efficiency

Event & Webinar Coordination

Coordinate Product Marketing events including Town Halls, webinars, and partner sessions
Manage end-to-end event logistics including scheduling, presenter coordination, and follow-ups

Campaign & Project Management

Manage execution of marketing campaigns including events, drip campaigns, and landing pages
Build and maintain marketing automations and workflows within HighLevel
Manage project timelines, dependencies, and multiple initiatives simultaneously

Presentations & Enablement

Build high-quality, on-brand presentation decks
Develop and maintain product marketing collateral such as one-pagers, blogs, and comparison docs

Product Expertise & In-App Marketing

Develop strong working knowledge of the HighLevel platform
Build in-app marketing experiences (Pendo) to drive adoption and engagement
Act as a reliable product knowledge resource for internal teams

What You’ll Bring

Proficiency in leveraging AI tools (ChatGPT, Claude, Gemini)
Strong organizational skills with ability to independently execute
Ability to think from a customer perspective
Strong project management capabilities
Clear and effective communication skills
Ability to operate in a fast-paced environment with moderate ambiguity

Experience/Education/Certifications Required

Up to 2 years of experience using HighLevel products/services
Up to 2 years of marketing experience
1 year of project management experience
Experience with tools like ClickUp, Asana, HubSpot, Pendo, GA4, etc.

Competencies

Written Communication
Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs.
Customer Obsessed
Responds to customer needs; seeks feedback; supports service excellence.
Professionalism
Demonstrates accountability, respect, and composure under pressure.
Bias for Action
Takes initiative, supports team goals, and collaborates effectively.
Dependability
Follows instructions, meets deadlines, and communicates proactively.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We encourage you to review our Privacy Policy before submitting your application.

#LI-Remote #LI-TN1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer experience associate jobs in remote

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