About ByteBlaze Technologies
ByteBlaze Technologies is a dynamic and fast-growing company operating at the intersection of education and digital innovation. We run a thriving training institute that empowers students with industry-relevant skills, and a full-service digital marketing agency that delivers real results for brands across industries. At ByteBlaze, we build careers, grow businesses, and blaze new trails — every single day. We are now looking for a strong, decisive, and inspiring leader to manage and grow our branch operations end-to-end.
Job Summary
We are seeking an experienced, proactive, and results-oriented Assistant Branch Manager to take complete ownership of ByteBlaze Technologies' branch operations. This is a dual-responsibility leadership role — you will simultaneously oversee the smooth functioning of our Training Institute and drive the performance of our Digital Marketing Agency vertical. You will be the go-to person for everything that happens at the branch — from team management and student admissions to client servicing and revenue growth. The ideal candidate is a natural leader who leads by example, communicates with authority and empathy, thinks strategically, executes decisively, and has the energy to keep two high-performing verticals firing on all cylinders. If you are someone who thrives under responsibility, loves building and leading teams, and has a passion for both education and digital business — this role was made for you.
Key Responsibilities
Branch Operations & Leadership
- Take complete ownership of day-to-day branch operations, ensuring smooth, efficient, and professional functioning across all departments
- Set clear performance goals, KPIs, and operational standards for all team members and ensure consistent achievement
- Conduct regular team meetings, one-on-ones, and performance reviews to keep the team aligned, motivated, and accountable
- Monitor branch-level revenue, expenses, and profitability and report directly to senior management with actionable insights
- Ensure the branch maintains the highest standards of quality, discipline, and professionalism at all times
- Resolve operational challenges, team conflicts, and escalated issues swiftly and effectively
- Implement company policies, processes, and standard operating procedures across all branch functions
- Prepare and present regular branch performance reports — covering admissions, revenue, client projects, and team productivity — to the leadership team
Training Institute Management
- Oversee the complete operations of the training institute including admissions, batch scheduling, trainer management, and student experience
- Collaborate with Admission Counsellors and Career Counsellors to drive enrollment targets and ensure a high student conversion rate
- Monitor trainer performance, course delivery quality, and student satisfaction levels regularly
- Ensure training infrastructure, classroom environment, and learning resources are always up to date and well-maintained
- Track student progress, attendance, and outcomes — and take proactive steps to improve results where needed
- Coordinate student placement support, career guidance, and post-course engagement initiatives
- Drive initiatives to increase institute visibility, reputation, and enrollment through community outreach, referral programs, and institutional tie-ups
Digital Marketing Agency Management
- Oversee the agency vertical's project pipeline, client relationships, and delivery standards
- Coordinate with the SEO, design, development, and content teams to ensure client projects are delivered on time, within scope, and to the highest quality
- Act as a senior point of contact for key agency clients — building strong, trust-based relationships and ensuring long-term retention
- Identify new business opportunities, generate leads, and support the sales process for agency services
- Monitor campaign performance, project timelines, and team workloads to ensure optimal productivity and client satisfaction
- Drive upselling and cross-selling of digital marketing services to existing clients
- Ensure the agency team stays updated with the latest digital trends, tools, and platform changes
Team Building & People Management
- Recruit, onboard, and mentor new team members across both the institute and agency verticals
- Foster a positive, inclusive, and high-performance work culture within the branch
- Identify skill gaps within the team and coordinate training and development initiatives accordingly
- Recognize and reward outstanding performance to keep team morale and motivation consistently high
Required Skills & Qualifications
- Minimum qualification is Graduation — a Bachelor's Degree in any discipline is mandatory. A background in Business Administration, Management, Marketing, or related field is strongly preferred
- Minimum 3 years of experience in a managerial, operations, or leadership role — preferably in an EdTech, training institute, digital marketing agency, or related industry
- Proven ability to manage multiple teams and verticals simultaneously without dropping the ball on either
- Strong understanding of training institute operations and/or digital marketing agency workflows
- Excellent leadership skills — ability to inspire, guide, and hold teams accountable with equal measure
- Exceptional verbal and written communication skills in English and Hindi — you will be communicating with students, parents, clients, vendors, and senior management on a daily basis
- Strong interpersonal and relationship-building skills — ability to connect with people at all levels and leave a lasting positive impression
- Confident and composed in high-pressure situations — able to make quick, sound decisions and communicate them clearly
- Solid understanding of business metrics, revenue targets, and operational KPIs
- Proficiency in MS Office, Google Workspace, CRM tools, and basic project management platforms
- High level of integrity, accountability, and ownership mentality
Communication Skills — What We're Really Looking For
A Branch Manager at ByteBlaze is the face of the entire branch — and great leadership always starts with great communication. Here is what we expect:
- Executive Presence — You walk into a room and command attention. Whether addressing your team, a student, or a high-value client, your communication exudes confidence, clarity, and credibility
- Stakeholder Management — You know how to communicate differently with students, parents, trainers, digital clients, and senior management — adapting your tone, depth, and approach for every audience
- Conflict Resolution — You handle disagreements and difficult conversations with maturity, empathy, and firmness — turning friction into resolution without damaging relationships
- Motivational Leadership — Your words have the power to re-energize a tired team, reassure a worried student, and re-engage a drifting client — all in the same day
- Transparent Reporting — You communicate branch performance — wins and challenges alike — to leadership with honesty, data, and a clear plan of action
- Multilingual Strength — Fluency in Hindi and English is mandatory. Working knowledge of Punjabi or any regional language is a strong advantage for connecting with the local community, students, and clients
Preferred (Nice-to-Have) Skills
- Prior experience managing both an educational institution and a service-based business simultaneously
- Familiarity with digital marketing services — SEO, social media, paid ads, web development, and content marketing
- Experience in B2B client acquisition and corporate relationship management
- Knowledge of student counselling, career guidance, or placement coordination processes
- Exposure to budgeting, P&L management, and branch-level financial reporting
- Strong local network within the education or business community
Work Culture
ByteBlaze Technologies is not just a workplace — it is a launchpad. We have built a culture where leadership is celebrated, ownership is rewarded, and growth is inevitable. As Branch Manager, you will be at the heart of a vibrant, purpose-driven team that takes pride in two things — transforming students' careers and delivering outstanding results for clients. We believe in giving our leaders the autonomy to make real decisions, the support to execute them confidently, and the recognition they deserve when results come in. At ByteBlaze, there are no glass ceilings — just open skies and the next milestone to blaze past. We run regular leadership development sessions, strategy workshops, and cross-team syncs to ensure our managers are always sharp, informed, and ahead of the curve. If you want a role where your decisions truly matter, your leadership leaves a mark, and your career grows as fast as the company — ByteBlaze is exactly where you need to be.
Note:- Candidates with prior experience managing educational institutions or digital marketing teams will be given strong preference. Leadership potential and communication skills will be key evaluation criteria throughout the hiring process.
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
