Job Description –Techno-Functional Business Analyst
Position
Techno-Functional Business Analyst
Experience
8–10 Years
Location
Bangalore
Employment Type
Full-TimePosition Overview
We are seeking a highly experienced Techno-Functional Business Analyst with 8–10 years of experience in business analysis, data analysis, and software delivery to support applications used in the design, customization, production, and fulfillment of custom sports apparel and event merchandise.
The ideal candidate will possess a strong blend of business process expertise, technical understanding, and data analysis capabilities. This role requires working closely with business users, decorators, artwork teams, product managers, architects, developers, QA teams, and operations stakeholders to define requirements, analyze business processes and data, and ensure solutions meet business objectives.
The candidate will act as a critical bridge between business and technology teams, translating complex business needs into scalable technology solutions while leveraging data-driven insights to improve operational efficiency and customer experience.
Key Responsibilities
Business Analysis & Requirements Management
Collaborate with business stakeholders to gather, analyze, and document business requirements.
Facilitate workshops, interviews, discovery sessions, and process reviews.
Translate business requirements into:
User Stories
Functional Specifications
Business Process Flows
Use Cases
Acceptance Criteria
Data Requirements
Create and maintain Requirement Traceability Matrices (RTM).
Identify process improvement opportunities and recommend technology solutions.
Ensure business requirements are complete, testable, and aligned with organizational objectives.
Decorator & Artwork Domain Analysis
Develop deep understanding of business processes supporting:
Artwork creation and management
Design proofing and approvals
Logo placement and customization
Sports event merchandise production
Inventory and fulfillment processes
Work closely with business teams to define business rules, workflows, exception handling, and operational controls.
Techno-Functional Analysis
Collaborate with solution architects and engineering teams to define scalable technical solutions.
Analyze system integrations and data flows across applications.
Define API requirements and integration specifications.
Participate in solution design discussions and technical reviews.
Interpret business requirements into technical implementation requirements.
Evaluate application functionality gaps and recommend enhancements.
Support data mapping and transformation requirements across systems.
Work with development teams to clarify requirements and resolve functional issues during implementation.
Data Analysis & Business Insights
The candidate should possess strong analytical capabilities and be comfortable working with large datasets.
Responsibilities
Analyze business and operational data to identify trends, anomalies, and opportunities.
Perform root cause analysis for production and operational issues.
Develop data-driven recommendations for process optimization.
Create reports, dashboards, and business performance metrics.
Define data validation and reconciliation requirements.
Support business decision-making using quantitative analysis.
Data Analysis Skills
Advanced SQL querying skills.
Data profiling and data quality analysis.
Data mapping and transformation analysis.
KPI definition and reporting.
Trend analysis and forecasting.
Business performance analysis.
Preferred Tools
SQL
PostgreSQL
Snowflake
Power BI
Agile Product Delivery
Participate in Agile ceremonies:
Sprint Planning
Backlog Grooming
Sprint Reviews
Retrospectives
Work closely with Product Owners on backlog prioritization.
Create detailed user stories and acceptance criteria.
Ensure requirements are ready for development and testing.
Support release planning and deployment readiness activities.
Testing & Quality Assurance
Collaborate with QA teams to define test scenarios and acceptance criteria.
Participate in User Acceptance Testing (UAT).
Validate implemented functionality against business requirements.
Support defect triage and resolution activities.
Quality Engineering Knowledge
Strong understanding of:
Functional Testing
Integration Testing
Regression Testing
UAT
Test Coverage Analysis
Requirement Traceability
Working knowledge of:
Unit Testing concepts
Static Code Analysis practices
SonarQube quality metrics
Code quality governance
CI/CD quality gates
The candidate is not expected to write code but should be capable of collaborating effectively with engineering teams on quality and release readiness.
Required Skills & Experience
Business Analysis
8–10 years of experience as a Business Analyst or Techno-Functional Analyst.
Strong expertise in requirements gathering and stakeholder management.
Experience documenting business and functional requirements.
Experience creating process flows, wireframes, and user stories.
Strong facilitation and workshop management skills.
Technical Skills
Strong Understanding Of
Web and Enterprise Applications
REST APIs
Microservices Architecture
System Integrations
Data Flows and Interfaces
Cloud-based Applications
Application Security Concepts
Identity and Access Management Concepts
Data Skills
Tools
Jira
Confluence
Miro
Power BI / Tableau
SQL Clients
Preferred Qualifications
Bachelor's Degree in Engineering, Computer Science, Information Systems, Business Administration, or related field.
Key Competencies
Functional Competencies
Requirements Engineering
Business Process Modeling
Product Customization Workflows
Artwork Lifecycle Management
Data Analysis & Reporting
UAT Management
Technical Competencies
API Analysis
Integration Analysis
SQL & Data Analysis
Cloud Application Understanding
System Design Collaboration
Quality Governance
Leadership Competencies
Stakeholder Management
Executive Communication
Problem Solving
Decision Making
Cross-functional Collaboration
Influencing Without Authority
