Thiruvananthapuram Kerala Technical support engineer Jobs – 123 Open Jobs Today

L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Health insurance
- Cell phone reimbursement
Quick apply
5d
Junior Embedded Systems Engineer
QUEST INNOVATIVE SOLUTIONS PVT.LTD —Thiruvananthapuram, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- C++
- Linux
- In-person
Quick apply
6h
ML Engineer I
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Software troubleshooting
Quick apply
5d
Lead I - ML Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Doctoral degree
- Computer Science
Quick apply
5d
Lead I - Data Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Oracle
- SQL
Quick apply
5d
Lead POS Application & Deployment Engineer – PSADT
UST —Thiruvananthapuram, Kerala
- Windows
- SQL
- Analysis skills
Quick apply
5d
Lead I - DevOps Engineering GitHub Enterprise CICD
UST —Thiruvananthapuram, Kerala
- Computer Science
- DevOps
- Bachelor's degree
Quick apply
5d
Lead I - Data Engineering- Azure
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Quick apply
5d
Lead II - Data Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Quick apply
5d
Project Manager II-DAM ESL (Digital Asset Management)
UST —Thiruvananthapuram, Kerala
- Management
- Research
- Java
Quick apply
5d
Developer III - Python
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
Quick apply
5d
Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)
UST —Thiruvananthapuram, Kerala
- Software troubleshooting
- Salesforce
- DevOps
Quick apply
5d
Lead II - MLOps
UST —Thiruvananthapuram, Kerala
- SQL
- Analysis skills
- Machine learning
Quick apply
5d
Lead I - DevOps Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Java
Quick apply
5d
Developer III - Software Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Databases
Quick apply
5d
Developer III - Data Engineer
UST —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Quick apply
5d
Lead I - DevOps - Service Mesh Engineer - istio
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Software troubleshooting
Quick apply
5d
Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST —Thiruvananthapuram, Kerala
- Salesforce
- SQL
- AWS
Quick apply
5d
Lead I - Snowflake Developer
UST —Thiruvananthapuram, Kerala
- Rotational shift
- Azure
- DevOps
- SQL
Quick apply
5d
QA Lead
Blue Ripples Technologies —Thiruvananthapuram, Kerala
- Full-time
- Management
- Java
- JavaScript
5d

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L1 Support Engineer

Career Q
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹15,000 a month
5 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Jira
TCP
ITIL Certification
Microsoft Outlook
Software troubleshooting
B.Sc
CCNA
LAN
Windows
Microsoft Office
Analysis skills
Science
Bachelor's degree
Zendesk
ITIL
Remote access software
IT support
DNS
ServiceNow
B.E.
TCP/IP
Account management
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

About the Role

(Freshers are welcome)

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware, software, network, and application-related issues while ensuring timely resolution and excellent customer service. The L1 Support Engineer serves as the first point of contact for technical support requests and escalates complex issues to higher support levels when required.

Key Responsibilities

Provide first-level technical support via phone, email, chat, and ticketing systems.
Diagnose and troubleshoot hardware, software, operating system, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Log, track, and update incidents and service requests in the ticketing system.
Escalate unresolved issues to L2/L3 support teams with proper documentation.
Support Microsoft Windows, MS Office, Outlook, and Office 365 environments.
Assist users with password resets, account access, and basic security-related requests.
Monitor system alerts and ensure timely response according to SLA requirements.
Maintain IT asset inventory and documentation.
Provide excellent customer service and ensure user satisfaction.

Required Skills

Basic knowledge of Windows OS, Microsoft Office, and Office 365.
Understanding of networking fundamentals (LAN, WAN, Wi-Fi, TCP/IP, DNS).
Knowledge of ticketing tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Basic hardware and printer troubleshooting skills.
Strong analytical and problem-solving abilities.
Good verbal and written communication skills.
Ability to work in shifts and manage multiple tasks effectively.

Qualifications

Any degree - Freshers can Also applied
BCA/B.Sc (IT/CS)/B.Tech/B.E. or equivalent qualification.
Freshers or candidates with up to 2 years of experience in IT Support, Help Desk, or Desktop Support.
Relevant certifications such as CompTIA A+, ITIL Foundation, Microsoft Fundamentals, or CCNA are an added advantage.

Preferred Skills

Experience with Active Directory and user account management.
Basic knowledge of VPN, Remote Desktop, and cloud-based support environments.
Familiarity with ITIL processes and SLA management

Pay: From ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

technical support engineer jobs in thiruvananthapuram kerala

L1 Support Engineer

Junior Embedded Systems Engineer

ML Engineer I

Lead I - ML Engineering

Lead I - Data Engineering

Lead POS Application & Deployment Engineer – PSADT

Lead I - DevOps Engineering GitHub Enterprise CICD

Lead I - Data Engineering- Azure

Lead II - Data Engineering

Project Manager II-DAM ESL (Digital Asset Management)

Developer III - Python

Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)

Lead II - MLOps

Lead I - DevOps Engineering

Developer III - Software Engineering

Developer III - Data Engineer

Lead I - DevOps - Service Mesh Engineer - istio

Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

Lead I - Snowflake Developer

QA Lead

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