Technopark, Kerala Technical support engineer Jobs – 121 Open Jobs Today

Application Support Engineer – Multi-Stack & Cloud Operations
Jiffy —Thiruvananthapuram, Kerala
- Full-time
- Java
- AWS
- Scripting
EY-GDS Consulting-AI And DATA-Data Engineer-Senior
EY —Thiruvananthapuram, Kerala
- Java
- SQL
- AWS
5d
Lead II - Software Engineering-DAM and .Net
UST —Thiruvananthapuram, Kerala
- Azure
- APIs
6d
Lead I - Enterprise Solutions(SAP HCM (Payroll, Time, PA/OM))
UST —Thiruvananthapuram, Kerala
- APIs
- Leadership
- Communication skills
6d
Specialist I - Software Engineering-.Net Fullstack Lead-TVM
UST —Thiruvananthapuram, Kerala
- Azure
- JavaScript
- Mentoring
6d
Lead I - Data Engineering (Python/Pyspark, Azure Databricks)
UST —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
6d
Principal Architect
IBS Software —Thiruvananthapuram District, Kerala
- Java
- Databases
- AWS
- Health insurance
Pre-Sales Engineer -AV
Ital Solutions Private Limited —Ambalamukku, Thiruvananthapuram, Kerala
- Email
- AutoCAD
- System design
- Electrical experience
Quick apply
Hardware Architect
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Master's degree
- Electrical experience
- Presentation skills
Quick apply
DE-ET-Deployment Engineer Manager-GDS
EY —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Java
4d
EY - GDS Consulting - AI And DATA - NVIDIA Pyhsical AI - Senior
EY —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Master's degree
Software Engineer-Full stack Developer (Dotnetcore +Â react)
NeST Digital —Thiruvananthapuram, Kerala
- Full-time
- System design
11d
CMS-Senior-XSOAR
EY —Thiruvananthapuram, Kerala
- Computer Science
- SQL
- Scripting
RDKV, STB Architect
Infosys Limited —Thiruvananthapuram, Kerala
- JavaScript
- Software development
- Linux
Senior Manager, Engineering
ThoughtSpot —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Research
- Master's degree
- JavaScript
Lead Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- DevOps
- English
DATA ARCHITECT
Dascase Technologies —Thiruvananthapuram District, Kerala
- Remote
- Azure
- Computer Science
- Data analysis skills
Senior Java Developer
Elixr Labs —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Java
- APIs
6d
EY-GDS Consulting-AI And DATA-Databricks-Manager
EY —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
1d

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Application Support Engineer – Multi-Stack & Cloud Operations

Jiffy -
Thiruvananthapuram, Kerala

Apply Now

Job details

Full-time

Qualifications

CI/CD
Cloud infrastructure
Go
Node.js
Incident management
Kubernetes
Java
Bash (Unix shell)
Microservices
AWS
PostgreSQL
Continuous integration
REST
Scripting
APIs
S3
Linux
JSON
Application support
HTTPS
RDS database
Jenkins
Communication skills
Python
Debugging
Identity & access management

Full job description

About JIFFY.ai

JIFFY.ai is a fast-growing enterprise automation platform company delivering AI-powered low-code solutions to leading global enterprises. Our cloud-native platform, hosted entirely on AWS, drives digital transformation at scale through robust microservices and dynamic application ecosystems. As our platform grows, we’re looking to expand our Application Support team to help ensure smooth user experiences and system reliability across varied technology stacks.

Role Overview

As an Application Support Engineer at JIFFY.ai, you will play a key role in ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. You will be responsible for identifying, diagnosing, and resolving production issues, ensuring platform availability, supporting customers across multi-tenant environments, and contributing to Business Continuity Planning (BCP) and Disaster Recovery (DR) readiness.

This is a hands-on position requiring strong technical troubleshooting skills, familiarity with observability tools, and the ability to work collaboratively with cloud infrastructure, SRE, and engineering teams.

Key Responsibilities

Act as the first responder for production issues raised by customers or monitoring systems.
Troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services (EKS, RDS, S3, etc.).
Participate in incident response, manage escalations, and contribute to root cause analysis (RCA) and documentation.
Coordinate with the engineering and DevOps teams to deploy fixes and enhancements.
Maintain and improve runbooks, knowledge base articles, and system health dashboards.
Support and monitor application performance, uptime, and health using tools like Grafana, Prometheus, and OpenSearch.
Proactively detect patterns of recurring issues and recommend long-term solutions or automation.
Assist in post-deployment validations, including environment-specific configurations.
Enforce budget controls per tenant/app based on customer SLAs and usage.
Conduct routine audits of:
- App-level and user-level access controls
- App backup jobs and restore tests
- Application logs, alerting, and data retention
Support app-level backup validation and DR drills, ensuring recovery objectives are met (RTO/RPO).
Monitor and enforce availability targets in line with contractual SLAs.
Ensure change control processes are followed during critical deployments and rollback scenarios.
Collaborate in compliance reviews and audit readiness, maintaining proper operational evidence.

Requirements

Must-Have Skills:

2–3 years of experience in application support, cloud operations, or site reliability roles.
Experience debugging issues in microservices written in Go, Java, Node.js, or Python.
Strong understanding of web protocols (HTTP/S, REST APIs, JSON).
Familiarity with AWS services: EC2, RDS (Postgres), EKS, S3, IAM, ALB, and VPC.
Competence in Linux system administration, CLI-based debugging, and basic networking.
Hands-on experience with monitoring/logging tools: Grafana, Prometheus, OpenSearch, CloudWatch.
Excellent problem-solving and incident resolution skills.
Strong written and verbal communication, especially for reporting, documentation, and escalation handling.

Nice-to-Have Skills:

Exposure to Kubernetes-based deployments (preferably EKS).
Experience with CI/CD pipelines (e.g., Jenkins, ArgoCD).
Scripting skills (Bash, Python) for automation of routine support tasks.
Familiarity with incident management frameworks and support SLAs

Work Culture & Benefits

Join a fast-paced team solving real-world problems in enterprise automation.
Opportunity to work with modern technologies across applications and infrastructure.
On-site collaboration at our Technopark, Trivandrum office.
A learning-focused culture with technical mentorship and career development opportunities.

Apply Now

Refine Your Search

technical support engineer jobs in technopark, kerala

Application Support Engineer – Multi-Stack & Cloud Operations

EY-GDS Consulting-AI And DATA-Data Engineer-Senior

Lead II - Software Engineering-DAM and .Net

Lead I - Enterprise Solutions(SAP HCM (Payroll, Time, PA/OM))

Specialist I - Software Engineering-.Net Fullstack Lead-TVM

Lead I - Data Engineering (Python/Pyspark, Azure Databricks)

Principal Architect

Pre-Sales Engineer -AV

Hardware Architect

DE-ET-Deployment Engineer Manager-GDS

EY - GDS Consulting - AI And DATA - NVIDIA Pyhsical AI - Senior

Software Engineer-Full stack Developer (Dotnetcore +Â react)

CMS-Senior-XSOAR

RDKV, STB Architect

Senior Manager, Engineering

Lead Developer (f/m/d)

DATA ARCHITECT

Senior Java Developer

EY-GDS Consulting-AI And DATA-Databricks-Manager

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About JIFFY.ai

Role Overview

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