Job Description
Key Account Manager
Your role at organization is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.
Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.
Our Company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our Company has codified its 125-year legacy. our Company success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Right now, thousands of our Company associates are working to cure the world’s most complex diseases. We know that our people are the key to our success, which is why our Human Resources division takes pride in building teams of skilled, forward-thinking individuals who contribute to our Company pioneering medical advancements. We share a spirit of attentive enthusiasm that helps support our associates in achieving new milestones in global healthcare.
Key Responsibilities:
Business Development: -
Drive opening of new business avenues for our India institution business through analysis and profiling of potential institutions to target, supporting the sales team to direct sales effort through institutional sales.
- Liasioning with the HOD's, Medical Superintendents, Purchase committee and Drug Committee doctors at the institutions for inclusion of our Company Products in the pharmacopeias
- Cross pollinates success approach from one institution to another Tender Approvals
- Respond to institutional tenders in terms of coordination of the technical bid through interactions with the Regulatory, SCM and Finance teams and priced bids through interactions with Market Research to understand competitor positioning and pricing, preparation of quotation and approvals from BU heads.
- Drive differentiation and success of our Company bids by influencing the procurement clauses in the tenders through relationship development with institutional stakeholders Demand generation and Order Execution Support.
- Develop relationships with heads of departments in the institutions and seek recommendation for our Company products.
- Network and liaise with Purchase committee to get budget allocations for Our targeted therapy areas
- Coordinate with the sales team and support them to enhance their interface with KOLs in hospitals.
- Influence institutions distributors and establish T&C for carrying Our Company products for execution of bulk orders.
- Widen the user base, usage base and ultimately the turnover contribution to Sales target achievements.
Stakeholder Engagement:
- Organizing and conducting scientific meetings with the user department at the institution in coordination with sales team to create and build the market for Our Company products.
- Representing the Our Company face for all the product portfolio in institutions, living upto the corporate ethics, strong business values and demonstrating integrity of organization to customers.
- Drive hospital partnership programs, CRM-Scientific activities with KOL's
Sales Performance & Results:
Achieve and exceed the sales targets on a consistent basis through effective implementation of the promotion strategies and follow-up initiatives.
Specialist in the product knowledge, therapy knowledge and detailing skills so as to enhance productivity levels as expected by the Company.
Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered into by the Company with such other Company.
Explore opportunities to develop new businesses within assigned therapy area.
Key Account Management:
To nurture strategic relationships with key accounts, so a KAM must possess an in-depth knowledge of the company and its customers.
KAMs need to have a strategic perspective that goes beyond short-term gains. They must be able to juggle many moving parts and orchestrate deals and long-term plans that align with a mutually beneficial strategy.
Adherence to Internal tools & Processes/ Administration /Values:
Ensure timely submission of daily call report, sales documents, feedback reports, expense reports and other administrative duties are completed in an accurate and timely manner.
Adhere and demonstrate Leader behaviors.
In the discharge of your responsibilities, you will be required to undertake such other jobs as may be assigned to you by the Management from time to time.
Qualifications:
- Degree in Sciences / B Pharm / Equivalent with 3-6 years of Institutional sales experience in the pharmaceutical sector.
- MBA Optional (Sales and Marketing) with 3-6 years of Institutional sales experience in the pharmaceutical sector.
- MNC Institutional Sales experience will be an added advantage
Required Skills:
Account Management, Collaboration, Contract Management, Customer Accounts, Customer Management, Customer Needs Analysis, Customer Relationship Management (CRM), Customer Satisfaction, Healthcare Reimbursement, Market Analysis, Pharmaceutical Regulatory Compliance, Product Knowledge, Sales Process Management, Sales Strategy Development, Sales Target Achievement, Strategic Planning, Tender Processes
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
06/13/2026
- A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R401884
