Goa Engineering Jobs – 123 Open Jobs Today

Solar Service Manager
Sun360 —Vasco Da Gama, Goa
- Full-time
- CRM software
- Customer service
- Engineering
- Commuter assistance
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9d
Integrated Manufacturing System Engineer
Sanofi —Verna, Goa
- Microsoft Powerpoint
- Microsoft Word
- Engineering
4d
Production Engineer
Electro Controls —Sancoale, Goa
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Electrical experience
- Bachelor's degree
Quick apply
1d
Service engineer
Leistung solutions —Panaji, Goa
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Electrical experience
- Driving
- Health insurance
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1h

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Solar Service Manager

Sun360 -
Vasco Da Gama, Goa

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Job details

Permanent | Full-time
9 days ago

Benefits

Internet reimbursement
Commuter assistance

Qualifications

CRM software
Field service
Customer service
Engineering
Maintenance
Electrical experience
Bachelor's degree
Team management
Customer relationship management
Training & development
Electrical Engineering
Leadership
Communication skills

Full job description

About Us:

Founded in 2013, SUN360 is Goa’s leading solar solutions provider, committed to driving large-scale solar adoption across residential, commercial, and industrial sectors. Since the introduction of the Goa State Solar Policy in 2018, we have successfully installed 15+ MW of solar projects across the state.

We offer end-to-end solar solutions—from design consultation and installation to maintenance and servicing—using the latest solar technologies. SUN360 is empaneled with GEDA and has played a key role in implementing the State Solar Policy, enabling residents and businesses across Goa to benefit from government subsidies and clean energy solutions.

Job Overview:

The Solar Service Manager will lead and manage SUN360’s service operations, ensuring optimal performance of installed solar systems and delivering an excellent customer experience. This role requires strong technical expertise in solar PV systems, proven leadership capabilities, and a customer-first approach to service delivery.

You will oversee service technicians, manage maintenance and troubleshooting operations, and continuously improve service quality and operational efficiency.

Roles and Responsibilties:

a) Service Operations & Management

Oversee preventive maintenance, troubleshooting, and repair of solar PV systems
Plan, coordinate, and dispatch service technicians for site visits and maintenance activities
Develop and implement service processes and best practices to improve efficiency

b) Technical Leadership

Provide expert technical guidance on solar PV systems, inverters, batteries, and monitoring platforms
Review and approve service and repair reports ensuring quality and compliance
Stay updated on evolving solar technologies and integrate improvements into service operations

c) Customer Experience

Manage customer service requests and ensure timely resolution of issues
Address customer concerns professionally, maintaining high satisfaction levels
Collaborate with sales and project teams for a seamless post-installation experience

d) Team Leadership & Development

Lead, mentor, and train a team of service technicians and support staff
Allocate resources effectively to meet service demands
Conduct performance reviews and identify training and development needs

e) Compliance, Safety & Documentation

Ensure all service activities comply with regulatory and industry standards
Implement and enforce safety protocols across all service operations
Maintain accurate service records, compliance documents, and customer logs

f) Performance Monitoring & Reporting

Track KPIs such as response time, resolution time, and system uptime
Analyze service data to identify trends and improvement opportunities
Prepare and present performance reports to senior management

g) Continuous Improvement

Drive initiatives to enhance service quality and reduce system downtime
Identify opportunities for process optimization, cost efficiency, and technology upgrades
Support installations, upgrades, and warranty-related activities in collaboration with cross-functional teams

Requirements :

Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field (preferred)
4+ years of experience in solar service management, operations, or maintenance
Strong technical knowledge of solar PV systems, inverters, battery storage, and monitoring tools
Experience with service management software, CRM systems, and reporting tools
Proven leadership skills with the ability to manage and motivate teams
Excellent communication and customer service skills
Strong problem-solving abilities and attention to detail
Knowledge of industry standards, safety protocols, and regulatory requirements
Willingness to travel to service sites as required

Benefits:

Commuter assistance
Internet reimbursement

Ability to commute/relocate:

Vasco Baina, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Do you have any Solar experience ?
What is your current CTC ?
What is your Notice Period ?

Work Location: In person

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