Borivali Mumbai Maharashtra Desktop support technician Jobs – 138 Open Jobs Today

Jr Technical Support Executive.
Dusane Infotech India Pvt.Ltd —Wagle Estate, Thane, Maharashtra
- ₹15,000 - ₹21,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1h
IT support
ICIT Computer Institute —Mumbai, Maharashtra
Technical/Customer Support Executive
Gymex Software —Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
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Engineer – Technical Support (Broadcast)
Qube Cinema —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Computer networking
Recovery & Helpdesk
National Securities Depository —Mumbai, Maharashtra
- Bachelor's degree
- Accounting
Technical Support Specialist
Victaulic —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD

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Jr Technical Support Executive.

Dusane Infotech India Pvt.Ltd
Wagle Estate, Thane, Maharashtra

Quick apply

Job details

Full-time
₹15,000 - ₹21,000 a month
1 hour ago

Qualifications

Customer service
Call center experience
English
Technical support
Bachelor's degree
Computer networking
Communication skills

Full job description

Opening for Jr Technical Support Executive. !!!

Company Name: - Dusane Infotech India Pvt. Ltd

Company Website:- https://www.dusaneinfotech.com/

Position: - Jr Technical Support Executive

Job type – Full time

Job Location - Thane (West)

Working days - 5 Days working

Experience: 0- 1 year of experience

Education: Any Bachelor Degree, With Basic Network Knowledge AND good English Speaking Knowledge, If Call center knowledge is there then Good.

Additional Skills: -

· Good written and verbal communication skills.

· Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.

· Basic understanding of some of the following technologies Networking

Non-negotiable skills: -

Graduate degree, Good Communication Skills & Good English Speaking Knowledge

Responsibilities: -

Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Resolve customer’s issues via the telephone, email
Reproducing issues in-house and responding back in a timely manner.
Escalate issues in a timely manner according to Standard Operating Procedures.
Focus on an area of technical specialization and attend technical trainings,
Give the training to Jr. Engineers

Job Role: -

· Inbound and outbound calling good practices & solutions

· Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

· Prepare accurate and timely reports

· Resolving escalated customer complaints without the need for team lead intervention

· Ready to work in 24/7 working format

· Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.

If you are interested Share your updated resume on given mail id - [email protected]

Thanks and Regards

Jidnyasa pate

Dusane Infotech (I) Pvt. Ltd

Job Type: Full-time

Pay: ₹15,000.00 - ₹21,000.00 per month

Application Question(s):

Are you Able to Work in Rotational shift?
Do you have basic knowledge of Network and Hardware ?
Are you interested for Voice Process job role ?
Where Do you Stay ?

Education:

Bachelor's (Preferred)

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in borivali mumbai maharashtra

Jr Technical Support Executive.

IT support

Technical/Customer Support Executive

Engineer – Technical Support (Broadcast)

Recovery & Helpdesk

Technical Support Specialist

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I want to receive the latest job alerts for desktop support technician in borivali mumbai maharashtra

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