Uppal Kalan Hyderabad Telangana Non voice process Jobs – 159 Open Jobs Today

Technical Support Specialist_Content Viewing
OpenText —Hyderabad, Telangana
- Software troubleshooting
- Bachelor's degree
- APIs
3h
[TEST DNU] T1 Cx Chat Customer Support Agent - India
DoorDash —Hyderabad, Telangana
- Full-time
5h
Policy SME Lead(Data Annotation)
Wipro Limited —Hyderabad, Telangana
- Night shift
- English
- Bachelor's degree
- Machine learning
7h
Agent, Technical Support
Blackbaud —Hyderabad, Telangana
- Full-time
- CRM software
- Software troubleshooting
- Salesforce
Customer Support Executive Tamil / Malayalam / Hindi
V Technology —Hyderabad, Telangana
- ₹20,000 - ₹26,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Paid sick time
Quick apply
6d
Technical Lead - Professional Services and Support
TCPWave —Hyderabad, Telangana
Pelican Services Technical Support
Pelican Services —Hyderabad, Telangana
Executive Customer Support
Arya Omnitalk —Hyderabad, Telangana
Cashier/ Data Entry Operator
Endurance Enterprises —Hyderabad, Telangana
- ₹13,000 - ₹18,000 a month
- Weekend availability
- Hospitality
- Microsoft Excel
- English
Quick apply
Malayalam Customer Support Executive
Innova software Services Inc —Hyderabad, Telangana
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
Quick apply
Ops specialist (French) , JWO Customer Support, CXQO
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- English
- AWS
- Bachelor's degree
2d
OPS 2 Technical Support
Indium Software —Hyderabad, Telangana
- Night shift
- Salesforce
- Java
- JavaScript
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Associate - F&A - AP 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Finance
Quick apply
Customer Support Representative
Campus marg —Hyderabad, Telangana
- ₹15,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
2h
[TEST.2 DNU] T1 Cx Chat Customer Support Agent - India
DoorDash —Hyderabad, Telangana
- Full-time
5h

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[TEST DNU] T1 Cx Chat Customer Support Agent - India
DoorDash —Hyderabad, Telangana
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5h

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Technical Support Specialist_Content Viewing

OpenText -
Hyderabad, Telangana

Apply Now

Job details

3 hours ago

Qualifications

Software troubleshooting
Technical support
Bachelor's degree
RabbitMQ
APIs
Customer support
Linux
Communication skills
Editing
Negotiation

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:
OurSr.Technical Support Specialist position offers you an opportunity to learn exciting technologies which would enable you to support our customers. Critical thinking is something that you’ll leverage on an ongoing basis as each customers situation is unique therefore you will need to be creative with your solutions. Our strong team-based environment ensures that if you get stuck or need some help, you’ll always feel supported.

What the role offers:

Representing OpenText acting as first point of contact for all technical inquiries regarding Data Protector and its integration into external environments.
Utilizing exceptional written and verbal communication skills while supporting customers via telephone or email, while demonstrating a high level of customer focus and empathy
Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys, phone-based activities, and schedule adherence.
Show an understanding of the customer environment and product, enabling resolution of complex technical issues and providing alternative support options which may not be related to OpenText products directly.
Act as a key point of contact for customer follow up and incident management, while maintaining updates and resolution.
Collaborating on cross-team and cross-product technical issues with a variety of resources including development to document software defects and customer suggestions.
Contributing to the knowledge base by authoring and editing articles to share current information with team members.

What you need to succeed:

Min. [2 yrs for P1 | 5 yrs for P3, 8+ yrs for P4] years previous experience working in a technically focused environment
Experience on scoping problems and strong troubleshooting, negotiating and change management abilities
University/College degree within a related discipline and/or equivalent work experience
Self-motivated individual, Works with little or no supervision, a critical thinker with an understanding on Customer Satisfaction
Excellent Verbal and Written Communication, with a strong attention to detail mindset
Knowledge on Customer Support, SLAs, KPIs and Escalations.
Willingness to work on a 24x7 shift rotation
Content Viewing Support | OpenText Intelligent Viewing | OTDS | RabbitMQ | Windows& Linux Administration | Web& Application Servers | Database Troubleshooting | API Integrations | Security& Authentication | Performance Analysis | Incident Resolution.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

non voice process jobs in uppal kalan hyderabad telangana

Technical Support Specialist_Content Viewing

[TEST DNU] T1 Cx Chat Customer Support Agent - India

Policy SME Lead(Data Annotation)

Agent, Technical Support

Customer Support Executive Tamil / Malayalam / Hindi

Technical Lead - Professional Services and Support

Pelican Services Technical Support

Executive Customer Support

Cashier/ Data Entry Operator

Malayalam Customer Support Executive

Ops specialist (French) , JWO Customer Support, CXQO

OPS 2 Technical Support

Associate - Customer Care - Non - Voice 5A

Process Associate- Customer Care

Associate - Customer Care - Sales & Support 5A

Associate - F&A - AP 5A

Customer Support Representative

[TEST.2 DNU] T1 Cx Chat Customer Support Agent - India

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