Borivali Mumbai Maharashtra Technical support engineer (cisco engineer) Jobs – 72 Open Jobs Today

Networking Managed Services Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
L1 Network Engineer
Raghav IT Solution Services OPC Pvt. Ltd —Mumbai, Maharashtra
- ₹25,674.94 - ₹30,043.98 a month
- Full-time
- B.Sc
- Master's degree
- AWS
- Cell phone reimbursement
Quick apply
13d
Network Engineer L1
TalentNest Solutions —Kurla, Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
17h
L1/L2 NOC
Larsen & Toubro —Powai, Mumbai, Maharashtra
- Rotational shift
- Azure
- Computer Science
- Customer service
2d
Data Center Technical Support Specialist
Leapswitch Networks Pvt Ltd —Mumbai, Maharashtra
- Full-time
- Computer Science
- Windows
- Analysis skills
Quick apply
1d
Networking Managed Services Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
Technical Support Engineer (Fresher)
Jampot Technologies —Mumbai, Maharashtra
- Computer Science
- B.Sc
- Presentation skills
Network Engineer II
NCR Atleos —Mumbai, Maharashtra
- Full-time
- Computer Science
- Customer service
- Research
Quick apply
Technical Support Engineer (Cisco Engineer)
Jampot Technologies —Mumbai, Maharashtra
- Rotational shift
- Computer Science
- B.Sc
- Bachelor's degree
Wireless Network Engineer
Raghav IT Solution Services OPC Pvt. Ltd —Mumbai, Maharashtra
- ₹5,31,057.30 - ₹7,89,639.74 a year
- Full-time
- Bachelor's degree
- Computer networking
- Linux
- Cell phone reimbursement
Quick apply
Senior Network Engineer/Assistant Manager
CITIZENCREDIT CO-OPERATIVE BANK . LTD —Malad, Mumbai, Maharashtra
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Microsoft Office
- Analysis skills
Quick apply
Network Engineer
Milliicent —Andheri East, Mumbai, Maharashtra
- Call employer
- Microsoft Office
- Master's degree
- Bachelor's degree
Senior Technical Support Engineer
Raghav IT Solution Services OPC Pvt. Ltd —Mumbai, Maharashtra
- ₹19,86,169.84 - ₹24,41,117.45 a year
- Full-time
- Azure
- Computer Science
- Engineering
- Cell phone reimbursement
Quick apply
Network & Security Engineer
NTT Global Data Centers —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
Infrastructure Engineer
Power Bridge Systems —Mumbai, Maharashtra
- Full-time
- Azure
- Customer service
- Windows
- Health insurance
Network Security-L2 (Fortinet)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
7d
Network Specialist
Bloom Electronics Private Limited —Mumbai, Maharashtra
- Up to ₹85,000 a month
- Full-time
- Azure
- Management
- Computer Science
- Health insurance
Quick apply
Senior Network Engineer (SD-WAN)-L2
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Desktop Support Engineer
Black Box —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
8d
Networking Managed Services Engineer (L2)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree

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Networking Managed Services Engineer (L1)

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Cisco ISE
Software troubleshooting
CCNA
Meraki
OSPF
Firewall
Bachelor's degree
SSL
Network management
BGP
Routing protocols
MPLS
EIGRP
Research & development
Juniper
Information Technology
VPN

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

This role may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

Monitors client infrastructure and solutions.
Identifies problems and errors prior to or when they occur.
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
Investigates first line incidents assigned and identifies the root cause of incidents and problems.
Fulfils approved requests following agreed procedures.
Provides telephonic or chat support to clients when required.
Executes approved maintenance activities including patching and configuration changes.
Follows the required handover procedures for shift changes to ensure service continuity.
Reports and escalates incidents where necessary.
Ensures the efficient and comprehensive resolutions of incidents and requests.
Proactively identifies opportunities for work optimization.
Updates existing knowledge articles or creates new ones.
Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
May also contribute to / support on project work as and when required.
May work on implementing and delivering Disaster Recovery functions and tests.
Performs any other related task as required.

Knowledge and Attributes:

Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Additional skills proficiency such as (but not limited to):
- Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
CCNA or equivalent certification.
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).

Required Experience:

Entry-level experience or completion of the relevant intern program.
Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization.
Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply Now

Refine Your Search

technical support engineer (cisco engineer) jobs in borivali mumbai maharashtra

Networking Managed Services Engineer (L1)

L1 Network Engineer

Network Engineer L1

L1/L2 NOC

Data Center Technical Support Specialist

Networking Managed Services Engineer (L1)

Technical Support Engineer (Fresher)

Network Engineer II

Technical Support Engineer (Cisco Engineer)

Wireless Network Engineer

Senior Network Engineer/Assistant Manager

Network Engineer

Senior Technical Support Engineer

Network & Security Engineer

Infrastructure Engineer

Network Security-L2 (Fortinet)

Network Specialist

Senior Network Engineer (SD-WAN)-L2

Desktop Support Engineer

Networking Managed Services Engineer (L2)

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