Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Position: Tokenization Technical Lead – Cross-Functional Coordinator (WMIS Applications) - Project Management
Experience: 9 - 12 Years
Category: IT Infrastructure
Main location: Chennai
Position ID: J0426-1962
Direct Responsibilities
1. Centralizing Technical Expertise
- Single Point of Contact for Tokenization:
- Replace ad-hoc queries to Client by becoming the internal expert for all tokenization-related technical questions.
- Triage, document, and resolve technical issues to avoid redundant requests.
- Vendor Coordination:
- Consolidate and streamline communication with Client
- Escalate only critical or unresolved issues to external teams, reducing inefficiencies.
2. Technical Ownership and Problem-Solving
- Solution Deep Dive:
- Rapidly master the tokenization solution (architecture, APIs, security protocols, performance considerations).
- Assess technical feasibility for all 19 WMIS applications, identifying risks and dependencies.
- Troubleshooting and Support:
- Diagnose and resolve integration challenges (e.g., compatibility, latency, data mapping).
- Develop workarounds or solutions for technical blockers.
3. Collaboration with Internal and External Teams
- Internal Stakeholder Alignment:
- Work with application owners, IT teams, and security experts to ensure smooth adoption.
- Translate technical requirements into actionable tasks for development teams.
- External Vendor Management:
- Clarify and validate technical specifications with Client
- Ensure vendor deliverables meet WMIS standards and timelines.
4. Roadmap and Implementation Support
- Technical Roadmap Contribution:
- Help define a phased rollout plan for tokenization, prioritizing applications based on risk, complexity, and WITT milestones.
- Hands-On Guidance:
- Assist development teams in implementing tokenization (code reviews, testing, validation).
- Create technical documentation (integration guides, API specs, troubleshooting FAQs).
5. Risk, Compliance, and Security
- Security and Regulatory Compliance:
- Ensure the tokenization solution complies with Client security policies and regulatory requirements (GDPR, DORA, Swiss data protection laws).
- Collaborate with Data Security and Compliance teams to address audit findings.
- Risk Mitigation:
- Proactively identify technical risks (e.g., performance bottlenecks, data leaks).
- Propose and implement mitigation strategies.
6. Knowledge Sharing and Training
- Internal Training:
- Conduct technical workshops for IT and business teams to build internal expertise.
- Develop training materials (e.g., runbooks, best practices).
- Documentation:
- Maintain a knowledge base for tokenization (FAQs, troubleshooting guides, lessons learned).
- Share insights with the broader team to reduce dependency on external support.
Contributing Responsibilities:
We are seeking a Tech Lead to:
- Centralize all technical inquiries related to tokenization, reducing dependency on external teams.
- Become the internal technical referent for tokenization, ensuring efficiency, consistency, and rapid issue resolution.
- Collaborate with client while minimizing bottlenecks in communication.
- Support the Project Manager in aligning technical execution with the WITT program timeline.
This role is critical to ensuring a smooth, scalable, and compliant tokenization deployment.
Technical & Behavioral Competencies
Technical Skills
- Mandatory:
- 10+ years in software development, system integration, or data security.
- Strong problem-solving skills with the ability to quickly learn and master new technologies.
- Experience with APIs, encryption, and data protection (e.g., tokenization, masking, anonymization).
- Familiarity with enterprise IT environments (banking/financial services preferred).
- Highly Desirable:
- Knowledge of tokenization standards (e.g., PCI DSS, ISO 27001).
- Experience with cloud-based solutions (AWS, Azure, GCP).
- Understanding of regulatory frameworks (GDPR, DORA).
Soft Skills
- Communication:
- Ability to explain complex technical concepts clearly to non-technical stakeholders.
- Collaboration:
- Strong teamwork and stakeholder management skills.
- Autonomy and Adaptability:
- Self-starter capable of taking ownership of technical challenges.
- Resilient under pressure in a fast-paced, high-stakes environment.
Specific Qualifications:
Certifications (a plus):
- CISSP, CISM (data security).
- Cloud certifications (AWS, Azure, GCP).
- Tokenization or encryption certifications (e.g., TokenEx, Protegrity).
Skills Referential (Required knowledge, skills and abilities)
Transversal Skills:
o Analytical Ability
o Ability to understand, explain and support change
o Ability to develop and adapt a process
o Ability to manage / facilitate a meeting, seminar, committee, training…
o Ability to develop others & improve their skills
Behavioral Skills:
o Adaptability
o Communication skills - oral & written
o Critical thinking
o Ability to synthetize / simplify
Education Level: Master Degree or equivalent - At least 10 years
Location: Chennai
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.
