Dankuni Kolkata West Bengal Collection team leader Jobs – 34 Open Jobs Today

Tele Collection Executive
House Of Edtech —Kolkata, West Bengal
- Up to ₹3,00,000 a year
- Full-time
- CRM software
- Sales
- Product management
Quick apply
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D2C Team Lead
Miss Chase —Kolkata, West Bengal
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- Microsoft Excel
- In-person
- AI
- Paid time off
- Paid sick time
Quick apply
10d
Sr. Fashion Consultant - Luxury MBO
Ogaan Media —Kolkata, West Bengal
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Team Leader – Collections (Financial Products) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Sales
- Communication skills
AM - I2C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Manager Accounts Receivable
Tata Consultancy Services —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
Workforce Management Team Leader – Contact Center – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- SQL
- Bachelor's degree
- AI
Senior Executive - Finance and Accounts
SuperProcure —Kolkata, West Bengal
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management
Sales Consultant
PathnSitu Biotechnologies Pvt Ltd —Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
1d
Regional Sales Head - East
DHL —Kolkata, West Bengal
- Management
- Sales
- Master's degree
Manager - D&A - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
Business Development Executive (BDE)
Ready Accountant Private Limited —Kolkata, West Bengal
- From ₹16,000 a month
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
Quick apply
1d
Experienced Digital Photogrammetry professionals
Cadworld —Kolkata, West Bengal
Account Manager
HILTI —Kolkata, West Bengal
- Engineering
- Master's degree
- Business development
Senior Associate - D&A - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
OEM Account Manager - Kolkata
Videojet —Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Flexible schedule
Associate - D&A - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
Assistant Vice President/Vice President – Business Finance & Control
Medhavi —Kolkata, West Bengal
- Microsoft Outlook
- Finance
- Master's degree
Quick apply
Director Delivery-O2C | 15+ Years | Kolkata
Capgemini —Kolkata, West Bengal
- Oracle
- PMP
- Finance

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Tele Collection Executive

House Of Edtech
Kolkata, West Bengal

Quick apply

Job details

Full-time
Up to ₹3,00,000 a year
19 hours ago

Qualifications

CRM software
Sales support
Multilingual
Sales
Bengali
Product management
Data analytics
Relationship management
Computer skills
Financial services
Outbound voice
Hindi
Telemarketing
Communication skills
Banking
Negotiation

Full job description

Job Title

Collection Executive

Location

Salt Lake, Kolkata (Work from Office)

Employment Type

Full-time

Experience Required

1–3 years of experience in Collections, Recovery, Telesales, or Inside Sales (Mandatory)

Compensation

Competitive Fixed Salary + Performance-Based Incentives

About the Role

We are seeking proactive and result-oriented Collection Executives to manage customer follow-ups, payment recoveries, and account resolutions. This role requires strong communication, negotiation, and relationship management skills to ensure timely collections while maintaining a positive customer experience.

The ideal candidate is confident handling customer conversations, comfortable working with targets, and capable of managing sensitive payment discussions professionally.

Key Responsibilities
Collections & Customer Follow-Up

Contact customers through calls, messages, and other approved communication channels regarding pending payments.
Follow up on overdue accounts and secure payment commitments.
Negotiate payment timelines and resolve customer concerns professionally.
Ensure timely recovery of outstanding dues while maintaining positive customer relationships.

Account Management & Resolution

Verify payment status and update collection records accurately.
Investigate and resolve payment-related discrepancies.
Escalate complex cases to the appropriate internal teams when required.
Maintain detailed records of customer interactions and commitments.

Target Achievement & Process Compliance

Meet daily, weekly, and monthly collection targets.
Adhere to company policies and collection guidelines.
Maintain high productivity, call quality, and compliance standards.
Prepare and share collection reports as required.

Customer Experience

Handle difficult conversations with professionalism and empathy.
Educate customers regarding payment schedules and outstanding balances.
Ensure a positive customer experience while achieving collection objectives.

Required Skills & QualificationsMust-Have

Minimum 1 year of experience in Collections, Recovery, Telesales, or Inside Sales.
Strong verbal communication, negotiation, and persuasion skills.
Experience handling customer interactions over phone calls.
Ability to manage payment follow-ups, collections, and objection handling.
Comfortable working in a target-driven environment.
Basic computer proficiency and familiarity with CRM tools.
Strong follow-up and relationship management skills.
Willingness to work from office and adhere to assigned schedules.

Preferred

Experience in financial services, lending, EdTech, banking, telecom, or collections processes.
Knowledge of collection and recovery practices.
Multilingual abilities (Hindi, Bengali, or other regional languages).
Experience handling high-volume calling processes.

What We OfferProfessional Growth

Structured onboarding and training.
Opportunity to grow into Senior Collection Executive, Team Leader, and Operations roles.
Continuous learning and development support.

Work Environment

Supportive and performance-driven culture.
Clear processes, systems, and operational support.
Collaborative and growth-oriented team environment.

Compensation & Incentives

Competitive fixed salary.
Attractive performance-based incentives.
Recognition and rewards for top performers.

Non-Negotiables

Minimum 1 year of experience in Collections, Recovery, Telesales, or Inside Sales.
Strong communication and negotiation skills.
Prior outbound calling experience.
Comfortable handling targets, collections, and customer follow-ups.
Work from Office.
Six-day work week.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Application Question(s):

How many years of Sales collection experience do you have?
Will you be able to reliably commute or relocate to Salt Lake Sector 5, Kolkata, West Bengal for this job?
Do you have a personal laptop that you can bring to work?
What was your last drawn in-hand salary?
Are you comfortable working a 6-day work week with Sunday as a fixed weekly off?

Work Location: In person

Quick apply

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